Windows displays a black screen with cursor after the installation of updates

Similar Questions

• HP Pavilion dv6: black screen with cursor after the connection

  For two weeks, my laptop lost sound through the speakers and plug headphones.  The computer recognizes there is a problem of devices not be enabled on troubleshooting menus, but when I check the devices individually and test says they are on and sound screens played... even if there is none.

  Due to this recurring problem, I downloaded the drivers for my system updated and uninstalled the old series and restarted my system.  Since then, I get a black screen after login and could make even spybot search and destroy scan my items, but that's all.  Computer still starts in safe mode and can run the Task Manager... Help?

  Hello

  Boot the computer normally and log.

  Black screen, hold down the ctrl and alt keys and press delete.

  Select Task Manager.

  Select the process tab and select to show processes from all users (lower-left).

  Click the column heading to organize the processes in alphabetical order.

  Look for an entry called to run once Wrapper (RunOnce.exe) - If you see it listed, right-click on it and select end task.

  If your office now appears, download AdwCleaner on the following link (there are 4-5 second delay until it's available)- Save in your downloads folder.

  https://toolslib.NET/downloads/finish/1/

  A once downloaded, close all programs, open your download folder and double-click the application to run it (click Yes to any uac prompt).

  Click the scan button.

  When the results are displayed, click the Clean button - when you are prompted to restart, click Ok.

  It starts on the desktop correctly now?

  Kind regards

  DP - K

• Windows 7 Pro black screen with cursor on all modes and no login screen

  OK so basically, it's how, my laptop decided to me-screw right when I need to make some adjustments to my final project for next week.

  Friday he started very well in class and at the end of the course at 6:30, I stopped him. I normally don't that often stopped because I usually find myself opening upward in an hour later. But I did this time and when I got home and turned on around 9:00, it started like this:

  Screen Compaq PhoenixBIOS > Windows boot animation > black screen with cursor mobile, no login screen

  No screen connection. No sound. Not nothing but a black screen and the cursor movement. So I force shutdown and turned it back, this time he asked a chkdsk and I ran it. A ton of stuff file unreadable came and it took all night to run through it all. Tried to start again and Windows Error Recovery came and I tried all Modes of security and start normally and all produce the same black screen and the cursor with no login screen.

  Then I used my Windows 7 dvd repair to try and system restore to a week before. That's where I noticed that windows had installed a critical update at 12:00 on Friday. Tried to restore before that, but he failed. Gave me an error 0 x 80070057 and said I should run chkdsk /r and then try again. Then I used the cmd prompt through dvd repair and he has seen all these things wrong file again once recovered things then realized hours later. Tried to restore the system again. Still the same error. A run chkdsk again through the cmd prompt, then he went to clean without errors or orphaned files or anything, but it took a lot of time. I used the Startup Repair, and he has not found anything wrong either. But still the same error the system restore.

  So I looked around online for the last two days, trying to figure out and that someone said to try CTRL + Alt + Delete, the sticky shift key thing. So I tried to boot the system again, same black screen with cursor movement. I did CTRL + Alt + Delete, nothing. Press and hold the SHIFT key, and a pop-up window asked FilterKeys. Press the SHIFT key 5 times, a popup asked about sticky keys. But that's all I can get it to do. Nothing else. I tried to boot into safe mode with F8, chose, each of them and that changes in screen resolution and the words "safe mode" in all the corners of the screen. If the repair dvd's while I start in safe mode, it will open as well in safe mode, but with the same black background mode. Tried running sfc/scannow through repair invites cmd of the dvd and it says a system repair is pending and he had to restart, and then run the sfc/scannow. Tried, but it doesn't do anything when I restart except go to Windows Error Recovery asking either start in any safe mode or normally. And then it's just black screen again.

  So I am at a complete loss what to do now. After all of this mess, it seems that this Windows Update Friday afternoon did something and when I booted it upward once again, his cause nothing but problems. I think it has something to do with the display and the graphics card drivers? It's as if the thing starts but I do not see anything either because the sticky keys appears, but sees nothing else, no matter what I do. Seriously, I don't want to this junk because this is a new hard drive and I was just able to retrieve my files from my old hard drive that had epic failures as well. And I just got this new specifications I wanted as well.

  Laptop Spec:

  Compaq CQ50-115nr
  OS: Windows 7 Professional
  HARD drive: Western Digital Scorpio Blue 320 GB SATA WD3200BEVT
  Processor: AMD Turion X 2 RM-70
  Graphics card: NVIDIA GeForce 8200 M G
  Memory: 3 GB RAM

  If someone could seriously help me I would be VERY happy.

  Hello

  This isn't good news.

  --------------------

  STOP: 0XC000021A

  Can be a difficult problem to solve, and you indeed need a technical help in a real store of the computer
  (not the leeks and the glances at a BestBuy or other BigBox stores) or system manufacturer support.

  Cause

  This error occurs when a subsystem of mode user, such as WinLogon or the Client Server Run-Time Subsystem (CSRSS), irremediably compromised and security can not be guaranteed. In response, the operating system goes into kernel mode. Microsoft Windows cannot run without WinLogon or CSRSS. Therefore, it is one of the rare cases where the failure of a user mode service can stop the system.

  Incompatible system files can also cause this error. This can happen if you restored your hard disk from a backup. Some backup programs may skip restoring system files which they determine are in use.

  Solve the problem

  Run the kernel debugger is not useful in this situation because the error occurred in a user mode process.

  Resolve an error in the user-mode device driver or system, third-party application service: Because the bug 0xC000021A control occurs in a user mode process, the most common culprits are third-party applications. If the error occurred after the installation of the new or updated device driver or service system, third-party applications, the new software should be removed or disabled. Contact the manufacturer of the software on a possible update.

  If the error occurs during the system startup, restart your computer, and then press F8 to character-based menu that displays the choice of operating system. In the Windows Advanced Options menu that results, select the last known good Configuration option. This option is most effective when a pilot or a service is added at a time. If the error is not resolved, try to manually remove the offending software. If the system partition is formatted with the (FAT) file allocation table, use a MS-DOS boot disk to access the hard disk of the computer. If the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or remove the defective software. If the defective software is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file. If a room newly installed if material is suspected, remove it to see if that fixes the problem.

  Try running the emergency recovery disk (ERD) and allow the system to repair any errors that it detects.

  Solve a problem of file system do not match: If you have recently restored your hard disk from a backup, check if there is an updated version of the backup/restore program available from the manufacturer. Make sure that the latest Windows Service Pack is installed.

  STOP: 0XC000021A<-- read="" this="">
  * 1314.html http://www.faultwire.com/solutions-fatal_error/Status-System-Process-terminated-0xC000021A-

  -----------------------------------------------------------------------

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  -------------------------------------------------------------------------

  It's my generic bluescreen convenience store - you can try Mode safe mode as suggested in article
  above - repeatedly press F8 that you start. Disks of Vista are probably necessary - if you do not try to repair it, you can borrow a friends because they are not protected against copying. You can also buy the physical disks
  good system machine cheap that you already own Windows (you have to reinstall them if)
  required). You can also repair disks on another computer.

  Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
  info that would help. Such as ITC and 4 others entered at the bottom left. And all others
  error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

  As examples:

  BCCode: 116
  BCP1: 87BC9510
  BCP2: 8C013D80
  BCP3: 00000000
  BCP4: 00000002

  or in this format:

  Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
  Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during "blue screen of death," collisions
  Displays information on all the "crash" of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
  There are other causes.

  You can do mode if necessary safe or the Vista DVD command prompt or
  Options recovery if your system is installed by the manufacturer.

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  You can try a system restore to a point before the problem started when one exists.

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  -------------------------------------------------------------------------

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates cbs.log Windows Vista (and Windows 7)
  http://support.Microsoft.com/kb/928228

  The log can give you the answer if there is a corrupted driver. (Says not all possible
  driver problems).

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -------------------------------------------------------------------------

  Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
  keyboard and mouse, as well as of other major device drivers.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
  It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  -------------------------------------------------------------------------

  How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
  quit unexpectedly
  http://support.Microsoft.com/kb/958233

  Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
  http://www.chicagotech.NET/Vista/vistabluescreen.htm

  Understanding and decoding BSOD (blue screen of death) Messages
  http://www.Taranfx.com/blog/?p=692

  Windows - troubleshooting blue screen errors
  http://KB.wisc.edu/page.php?id=7033

  -------------------------------------------------------------------------

  In some cases, it may be necessary.

  Startup Options recovery or Windows 7 disk repair

  How to run a startup repair in Windows 7
  http://www.SevenForums.com/tutorials/681-startup-repair.html

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Windows 8.1, black screen with cursor flashing before logon

  I tried to update my sound driver, then all of a sudden a greyish black screen came on screen with the blinking cursor.
  I waited, but nothing happened so I took the laptop battery and replace.
  the laptop starts in safe mode, but if I run it normally, a black screen with flashing cursor, the widowed startup sound also plays. Help, please
  My laptop is Hp pavilion 15

  HP Pavilion e053se-15 Notebook PC (ENERGY STAR) (E0Y27EA)

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&product=5442752

  You log in safe mode and remove the driver that you have installed. Then, restart your laptop. And reinstall the previous versions of the sound card.
  Good luck!

  (Previously, I also met this case with my friend ' notebook: Probook s 4530)

• Black screen with cursor after boor

  IE9 has been downloaded accidentally. Then I did a system restore to try an get back IE7. What is happening, it was that I was not at the computer all the time. When I come back to check on it that appeared since then is a black screen with a white cursur, I have a desktop pc. There are no icons completely, menu start, user names, nothing. So I'd be gratefu, if I could get help. I bought computer second hand, so it has no disk to reinstall and not return files, thank you

  Hello

  Step 1: Check if you are able to start in safe mode.

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  See: http://support.microsoft.com/kb/946532

• Vista Home Prem (64-bit) - black screen with cursor in the top left

  Hello

  When I turn on the laptop, all I get is a black screen after screen of the bios at startup. Never done anywhere. He won't let me go in safe mode, it will not go to any login screen. I tried Startup Repair with Vista disc, and he says that it's been fixed, but still does not start. I've done it many times. I tried to let the part installation that moves the windows to the windows.old and creates a new copy of windows, and this did not fix it. I tried hitting CTRL-ALT-DEL in the black screen and this causing the laptop to reboot.

  If anyone has any ideas, maybe something, I may have missed. I tried almost everything people have posted here. I wouldn't completely re - install if I have to.

  Thank you for your time.

  Here is the information on the computer. Save time of requested specifications.

  Gateway MD7818u 15.6 "720 p HD for laptop computer - Intel Core 2 Duo T6400 (2.0 GHz, 800 MHz FSB, 2 MB L2 Cache) - 4096 MB 667 MHz DDR2 RAM - 500 GB HD - 802.11a/g/Draft-N - 8-Cell Lithium Ion battery - Intel GMA 4500MHD - HDMI - Ethernet Gigabit LAN - 8 x DVD - RW - 1.3MP Webcam - Vista Home Prem (64-bit).

  Hello

  Because it is a windows.old the re - install should be fixed if possible. Since then, there is not your
  the choices are a clean installation, which seems to work since the new installation of drive has done, or is a hard-
  problem of dishes with the old drive.

  Black screens are very difficult to manage. You can put the drive in another computer or in a
  external USB box and saving the data on removable media. Then put the reader in the
  computer and do a clean install.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• EliteBook 840 G1: Elitebook 840 G1: black screen with cursor after recovery from sleep mode

  Since yesterday, 15. August, whenever I take the laptop to sleep, all I get is a black screen and after a minute, a cursor on a black screen. The laptop does not revocer of this State. Only solution is to force the reboot.

  A reinstall of Win 10 has not changed anything.

  Video driver is version Intel official site. The version is 10.18.15.4248.

  I don't know if I got the version before the reinstall.

  I have installed nearly all other official drivers from the HP page packages.

  Any suggestions?

  Problem solved.

  Cause: I updated the 256 Vram 512 MB. This caused the mess. Put in back has solved the problem.

  This looks like an obvious bug to me, but who is responsible? Intel or HP?

• I recently did an update of Windows on my laptop and now I get a black screen with cursor in the upper left, how to fix this?

  I can't believe that I trusted to Windows updates. Why what happened? I restarted my computer several times so try to press F8 and NOTHING. Microsoft pays for this correction? I seriously need to know what the * happens.

  Hello

  1. what happens when you tap F8?

  2. are you able to get the menu advanced startup options?

  Please follow the methods mentioned in the link below.

  Method 1:

  Try to start the computer in safe mode.

  Click on the link below.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  If you are able to start in safe mode, please perform clean boot.

  Click on the link below.

  http://support.Microsoft.com/kb/929135

  NOTE: after the troubleshooting steps, please return the computer to start as usual (see STEP 7 the above link)

  Method 2:

  Try to perform the last good known Configuration using the link below.

  Using the last good known Configuration

  http://Windows.Microsoft.com/en-us/Windows-Vista/using-last-known-good-configuration

  Method 3:

  Also unplug all third-party hardware devices connected to the computer except the keyboard and mouse.

  What are the system recovery options in Windows Vista?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

  See also the below mentioned link.

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

• I have a black screen with cursor before logon for Windows 7, 32-bit. Help, please.

  Tried to start in safe mode & start the laptop very well, but once I went back to the startup by default, face the same problem again.

  Hello

  Take a look at this thread and follow the same steps listed in the breast.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/Windows-7-boots-to-black-screen-with-cursor-before/531df029-0dac-4392-9efe-1d35714cf136

  In particular, the bit on a SFC/scannow. Sometimes when you unplug a PC like that, you can damage some essential Windows files. A SFC scan should be able to fix it.

  This link contains a lot of other really good as well troubleshooting procedures.

  I hope this helps.

• Black screen with cursor blinking on HP Pavilion dv6z-3100 CTO Entertainment Notebook PC

  I have a HP Pavilion dv6z-3100 CTO Entertainment Notebook PC that I bought in 2010 and recently my brother was messing around with it and wiped the whole pc now im unable to use it because when I turn it on after one so that it displays a black screen with a cursor blinking (the typing cursor) and I don't have any recovery disk is a drive that I can use it to restore my computer for example a windows 7 64 b + supp 2 recovery?

  Hello

  You can order a set of replacement recovery disks using the link below.

  http://support.HP.com/us-en/document/c00810334

  If you have a problem with this link, order them directly from HP.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Kind regards

  DP - K

• Black screen with cursor

  Problem:

  Windows startup but stuck on the black screen with cursor

  System:

  E7440 Dell with Windows 7 Pro

  Description:

  E7440 has a ssd msata 250g installed with an msata to sata adapter. Hard drive's MBR mode. The system works well on Windows 7 pro. E7440 comes with an msata slot, so I removed the adaptor and connect directly on the slot msata ssd. Then the black screen with cursor problem happened. Put the adapter back with ssd and Windows 7 booted up normally.

  I made a disk image of the ssd adapter so that Windows 7 is running, then restore the image to a disk sata hard. The black screen problems are out again.

  Safe mode works normally. Low screen resolution does not solve the problem.

  I also tried to copy of ssd hard disk drive, but Windows boot had another problem: session3_initialization_failed.

  Any help is appreciated.

  Hello

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you get a black screen with cursor.

  I suggest you to refer to the suggestions of Nithyananda J replied on January 6, 2010 and check if that helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_other-update/Windows-7-black-screen-with-mouse-cursor-in-normal/9fea95dc-7dd6-415e-BBC2-7115311c196c

  You can also check:

  http://answers.Microsoft.com/en-us/Windows/Forum/all/Win7-wont-boot-black-screen-with-blinking-cursor/1b4b501a-6722-446c-8275-c1c568f275b4

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• Windows 7 does not start after the installation of updates - sounds familiar!

  Apparently, I have another system that no longer starts after you install an update to Windows 7. New kick computer _ I have to disable the automatic update of windows. Twice I had to restore the system in the first week because he hung up after the installation of updates for windows 7. I have no idea what update is the cause of the problem.

  Essentially, start the screen goes black with the cursor blinking in the upper left corner of the screen. The only way out is to restore the system.

  Does anyone know what update is the culpret? HP support has no idea. Their only solution was to update windows 7 to 'never download an update from windows '. It is a terrible thing to be underestimated solution.

  Here's the resolution...

  I installed all the updates except KB2284742 954430, 973688 and 971033. So I decided to install these 1 4 at a time in the order shown. I installed successfully 228472 and 954430 and 973688 disappeared from the list of available updates. So I installed 971033 and it installed successfully and I was still able to restart.

  My conclusion is that there is a conflict between the first 3 updates when they are installed at the same time.

  Now my system is up to date with all windows updates and I'm able to restart without any problems!

  Close this message.

• Failed to start Windows after the installation of updates

  HI, I currently use windows 7 32-bit and have been almost half a year now, nothing was wrong with it until just recently when I installed updates for windows and it goes across restart process. Whenever it restarts after the installation of updates it now in windows could not start and is system launch of repairs etc, when it finishes I cliquerai on end to end and then he launched startup correctly, also, I realize account updates, I have install are successful, when I connect (from the option view update history) , but I get suggestions of exact same update again just after the installation of the updates mentioned only, hope, it is specific help enough, would be much appreciated

  Can you provide the names, the updates that have been installed?

  see this article for when you are offered the same update again and again:
  http://support.Microsoft.com/kb/910339

• PC has not successfully restarted after the installation of updates

  Hello

  I have been updated with Windows Update and asked to restart my PC after the installation is complete, however, my computer froze just at that moment, so I had to press the power button to force it to close. So I don't a not properly restart but forced my PC to stop and I have not a screen saying "Configuring updates" as usual (because there is no restart appropriate but just a forced to close). When I turned on my PC back, I thought that all updates have been lost or screwed up because I don't restart the PC correctly, however, instead, windows said it was "Configuring updates" (from 0% to 30%) and 30%, he said he has been stop and then rebooted my machine and these updates have been 100% configured/installed.

  So my question is, were all 100% installed as said windows updates or was it just a fake reviews? Because I forced my PC to stop rather than restart it when all updates to complete the installation.

  In addition, argues that all updates have been installed successfully in the "Installed updates" menu, too. Please let me know if it of a false notice or not.

  Thank you

  T.

  Since you have not stopped correctly after the installation of updates, updates could not configured correctly

  Follow these steps to see the Windows updates are installed on your computer.

  1. Open Windows update via Control Panel

  2. In the left pane, click view update history.

  Use a system restore to restore your system to a previous state before the installation of the updates

  =================

  1. click 'Start' and type system restore in the search box, and then click "System Restore" in the section programs.

  When you are prompted by the User Account Control feature, click "continue".

  2. do one of the following

  * If there is a recommended restore point, click on choose a different restore point and then click Next.

  * If there no restore points recommended in the list, simply click next to continue.

  3. Select a restore point in which you know that the operating system works and then click on "next".

  5. in confirmation of your restore point page, click on "Finish".

  If this post can help solve your problem, please click the 'Mark as answer"If you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• All the data disappeared after the installation of updates! Help!

  Hoping someone can help with this
  Last night I installed updates KB961371, 973346 KB and KB 890830 for Vista Home Premium and they seemed to have been settled... my computer turns off fine. But when I started today and connected to my usual user, I got a pop-up message from the tool bar by saying "your user profile was not loaded correctly, you have been logged on with a temporary profile, cnanges do you will be lost when you log out." Check the log of the events for more information or contact your administrator." I then found that all my data was away from all my files (music, photos, Documents, analyses)... everything was gone. I then logged out of my user every day and in my admin to have a snoop around and all the data disappeared from there too. While in admin I also looked in the update section to see if the updates have not been installed correctly, but he said that they had been installed successfully.

  I then rebooted, as I thought that it might help, but everything remained the same.

  After the reboot, I clicked through 'my computer' and hard the news here on the disc wrote I have 89 GB of 147 GB free, which I think is consistent with the amount of data I have stored. This made me think that the data is always there somewhere, but I can't access it at all thanks to my user every day or my administrator.

  As far as I can see, all the programs that I installed myself (such as Skype, open office software for my printer hp) are all present, but some of the shortcuts are out of the office. Also, when opening, they "behave" as newly installed programs. for example: Open Office writer guide me through a license agreement and registration rather than simply open a new document, and also firefox behaved in a way similar "new". Also, on commissioning today (after the installation of update yesterday), the window "welcome center" popped up, as did a window asking to save the "synaptics pointing device.

  In short, the system "behaves like new", remembers none of my settings etc, but it is still a my programs installed and most of all, I can't access any of my data! I have a Toshiba Equium P200-178 (use vista Home premium service pack 1 32-bit), I use AVG anti virus (8.5) and Ad-aware software anti spyware. These are updated every day and I run scans on a regular basis (last analysis aware ad probably about a week ago) so I'm not sure it's associated virus.

  Ask yourself what is this "temporary profile" and how to return to my old and my data! Help, please! Thanks :)

  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  Difficulty of a corrupted user profile

  After creating the profile, you can copy the files from the existing profile. You must have at least three user accounts on the computer to perform these operations, including the new account that you created.

  Good luck with it.

  Mick Murphy - Microsoft partner