Windows does not load the login screen
Hello. I'm running Windows 7 on my laptop and when I boot it will not go to the login screen. The screen turns black with only the cursor showing. I also want to add that my computer did the same thing when trying to enter in safe mode. I don't have a disc of resettlement. Please help I need to access important information.
1 you need to borrow an installation disc or a system repair disc [32-bit if yours is 32-bit, 64-bit, one if yours is 64-bit]. There is nothing that you can do without one of them. Buy an installation disc if necessary - see Amazon reinstallation discs and note that these are inexpensive because you pay only one disk not a license.
2. start the computer from the disk borrowed or purchased.
3. restart normally and the problem should be gone. The problem could never happen again. There are other details of this in a computer running that Windows 7 does not start when force you the computer to shut down.
4 once you are up and running then consider the steps recommended in why is my screen black when I start Windows 7 to reduce the risk of a recurrence.
5 you can also search this forum for a black cursor screen as there is a lot of discussion on this issue.
Tags: Windows
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