WINDOWS does not recognize my cd/dvd drive
Windows stopped to recognize my cd/dvd drive. I can not read or write discs. I tried the Microsoft Mr.FixIt and it keeps saying "an unexpected error has occurred please try again later." I don't know what else to do. I've tried everything. The player is not yet in Control Panel under devices. And I don't know wut luk in the BIOS.
Hello
Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack. Even if the reader does not appear to continue below.
Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461
When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052
Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problems
CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/
Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problems
Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.
Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.
I hope this helps and happy holidays!
Rob - bicycle - Mark Twain said it is good.
Tags: Windows
Similar Questions
-
My windows will not recognize my CD/DVD drive
My computer crashed recently and since then windows will not recognize my CD/DVD drive. My removable disk (e :)) is there, but I was told that windows cannot access the disk.) Also when I try to eject a developed error warning.
Hello
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - Microsoft MVP - Windows Expert - consumer: bike - Mark Twain said it right.
-
My HP Presario f 700 laptop does not recognize my CD/DVD drive and will not burn or play CDs or DVD movies.
I have a lightscribe, CD/DVD player, and I started having problems about a month ago... I tried to burn a lightsribe CD and my computer told me that I didn't have a CD Lightscribe drive (I!)... then when I just tried to burn the music on the CD, he didn't do it either... Finally a week ago, I tried to play a movie on my laptop, and that does not work either.
When I insert in the film or the cd, the drive lights up and I can hear the work, but it is as if she has no connection with my laptop and my laptop is not picking up the CD/DVD drive try to play a movie or a cd.
A friend suggested that I go to the HP website and am trying to download a driver, but I didn't know what to do once I got to this website, and I don't know if it will work.
If you know how to solve this problem, or if you have had a similar problem with your computer, please help, thank you.
Hello
Try the microsoft 'fix - it' for your problem below
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
and read this information too
-
Computer does not recognize the CD/DVD drive
For these last days, my computer does not recognize the CD/DVD drive. I have tried everything - publishers of registry, check the physical connections inside the computer, the system restore and install Fix - It programs. However, the computer does not recognize this drive. I also wonder if it is a hardware problem. The light on the drive is a constant in green, and does not have the Open button. And when I use the bent-paper-clip-in-the-little-hole and can open the drive, it will not read the disc. Please advise...
I fixed my problem with the BIOS operating system & not recognizing not not my DVD player to reinvest the solder on the motherboard. You can find instructions on how to do it here: http://www.computerrepairtips.net/how-to-reflow-a-laptop-motherboard/
There was a little crazy with my video drivers when I started first, but everything works after resetting the BIOS by default.
-
Dell Inspiron 17R does not recognize the cd/dvd drive
I have a laptop Dell Inspiron 17R and sometimes it does not recognize the cd/dvd drive!
I tried to update the drivers with the system after the update, Dell detects the cd/dvd drive appeared in my computer and in Device Manager, but after 20 minutes, there was no. Any suggestions how to solve this problem?
Thanks in advance!
Hello
See if that helps you.
There is a "Fix - it" Microsoft for your problem on this link
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
If above doesn't fix it, continue with the help of Microsoft:
http://support.Microsoft.com/kb/982116/en-us
See you soon.
-
Windows vista Manager or the device does not recognize the cd/dvd drive
I have windows vista and it is not recognize my cd/dvd drive. When I click on my local drive (c :)) and recovery hp (d) shows up, I checked my device manager and nothing shows here either for my cd/dvd drive, so I checked the cable but it looks fine.) checked the files of the upper and lower register, but that fact so I just bought a dvd burner external made by polaroid that is USB2.0 and supposed to be plug-and-play, but when I connect it nothing happens nothing. the power turns on two cd players and the disc starts to spin but it stops after 15 seconds and I get nothing. I am confused and don't know what to try. Please help thanks. so I tried to use the running microsoft dvd set and the message I said 'dvd cd drive not detected '.
I tried these steps with no luck
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsHello mike salinas.
1. you have any third-party burning software installed on your computer?
2. have you checked if the external CD drive works on another computer?
I suggest that you check if your internal CD-ROM drive is detected in the BIOS.
Usually, you must press a key (for example, F2, F12, DEL, ESC) or a key combination whenever you turn on your computer, but before I get to the BIOS to start Windows. Check to see if there is the CD/DVD drive in the BIOS.
You can see the article for more information about the BIOS:
http://Windows.Microsoft.com/en-us/Windows-Vista/BIOS-frequently-asked-questions
Regarding the external CD/DVD drive, I suggest you see if it works on another computer.
Thank you
Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think. -
Satellite A205: Vista & BIOS does not recognize the CD/DVD drive
After a crash of the sudden family Vista system premium on a Toshiba Satellite A205 the system does not recognize the DVD CD - RW drive. Neither in Explorer, Device Manager, nor BIOS.
Laptop is only a few months old.
Have you tried the Toshiba check system - it ignores DVD disk check.
Tried Windows Update - does not help.
Tried registry fix - does not help.Cannot use the CD to reinstall all drivers - because it is not recognized.
The DVD drive LED is on. If the disk looks ok physically.Does anyone have an idea what to do?
Very strange what s
Try this:Access the BIOS and set the default settings and save the changes.
If it doesn't help then I put t see any other possibilities for contact ASP in your country for a CD/DVD drive control and possibly a replacementYou said that the notebook is only several months old so I assume that the warranty is still valid and that's why everything has to be done for free
Good luck my friend
-
Satellite C series does not recognize the CD/DVD drive
Hello
I have about a week he did something wrong and now my laptop recognize my CD-Rom drive.
I guess I accidentally deleted the driver but I'm not sure of (I'm not a computer expert).
What now? Someone has an idea?Thank you!
Carina
+ The message was edited: translated by Google Translator.
Hello
I guess that you do not see the CD/DVD drive in MY computer area.
Right?I think I can help you
First go to Device Manager and search for CD/DVD drive.
Select this device and delete it from the list.Now, open the registry (type regedit in the search) and remove the filters above and below to the following registry key:
HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet\Control \Class \{4D36E965-E325-11CE-BFC1-08002BE10318}The similar solution is located on the Microsoft page:
http://support.Microsoft.com/kb/314060 -
Windows 7 does not recognize my CD/DVD drive...
I have a Compaq laptop with an Optiarc DVD RW AD - 7561A ATA drive, but it does not work after installing Windows 7. I tried to find a driver for it but no luck. It worked fine before with Vista before installing the new... Any help would be appreciated. Take care..
It's the old problem of filters upper and lower...
Read here for the fix The work expected auto fix, the manual fix will certainly never address a computer say or even think "I'll just do this quickly.
My trips on Format and Reload or Windrivers -
Sdatellite M100 does not recognize the CD/DVD drive in Windows XP
It is listed in the Device Manager, but with a yellow explanation mark.
No mention of this in my computer.
No icon.I am able to open the drawer and I put several types of cd/DVD in them without any result.
The light flashes in orange on the door. The drive is listed as "Mat * advd-ram uj - 841 s-(sm)" in the bios under boot devices.I'm trying to figure out how to remove the drive and reconnect but it seems that I have to disassemble the thing to do and hesitate without a diagram.
It is only a user guide in the downloads on this site so any help is appreciated: 0)
Oh, I also downloaded the driver from this site for the drie. Before that, I uninstalled the drive in Device Manager, but there was no change when I installed the downloaded driver.
Simply using a Ubuntu Linux live cd and it is running.
Unfortunately its going to be hard to know for sure what the problem in this way because I don't want to install ubuntu on this machine it is someone elses machine and they are far from would you like to try linux.I'm in a live session now.
Ah ok when I go in the media folder there is no mention of the cd/dvd drive.It is really a problem unless I can unplug physically the Mo and reconnect: 0 (Oh wait here it... is under 'cdrom' folder ' but only files with a relevance to the side by side with windows installation are mentioned... exe files, wubi etc..)
Ah ok that's beyond my experience.
Can someone give this amateur a tip?First remove the player of ODD (CD/DVD) from the list in Device Manager.
Then access the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:HKEY_LOCAL_MACHINE \ FAT32\ CurrentControlSet \ Control\Class {4D36E965-E325-11CE-BFC1-08002BE10318}
Finally, you must restart the device.
Once again, windows will recognize the STRANGE
-
Device Manager says: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged (code 19).» Mr. Fix - it (Microsoft) indicates the CD/DVGW TSSTcorp TS-L632M ATA Device drivers & filters are corrupted or damaged. Mr. Fix - it could not download the updates/drivers for TSST. Mr. Fix - it has been able to get the computer to recognize, but unable to take the function of CD/DVD.
Hello
Perform the following methods and check if it helps.
Method 1:
Please run the difficulty of following article and check if that helps.
Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
Method 2:
You can read the following article to see what might cause this problem.
When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052/en-us
If you had recently upgraded the computer to the Vista operating system or install the Service Packs, then try the steps as described in the following article.
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461/en-us
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
http://support.Microsoft.com/kb/322756/
Hope this information is useful.
-
Windows does not recognize the USB flash drive
Hello
My USB does not work when I plug. It seems that Windows recognizes the device because it is found in the Solution Explorer window, but if I want to create a folder or a file on the USB key I have the following message:
"Cannot find this article.
It is no longer in < %3="" null :="" optext=""> >. Check the location of the components and try again. " < br=""> also the files that are copied to the USB flash drive are not visible in Explorer and it looks like the drive is empty.I want to emphasize that the same (Kingston) USB flash drive works perfectly under Windows XP operating system on another computer so it may not be a problem with the device. The same problem also appears when you use a different USB (another manufacturer).
Thank you!
Hey, 101 a.
, I just posted a fix I found for my USB flash/go to work again. It was a very simple solution, too.
I unplugged all USB devices first, then tried my USB jump drive again. IT WORKED! I've narrowed the problem to the new printer that I use. It's a Mono Dell Laser MFP 1125. Whenever it is plugged into a USB port, my USB doesn't work. All other devices work, but not the USB is the printer is connected
I don't know what done to block the flash/USB key, but unplug printer allows the jump command to work again. I will contact Dell on what did the printer driver to block the flash player. Just an info on the fix I found.
-
All of a sudden my laptop does not recognize the cd/dvd drive.
Just today my cd/dvd drive is not recognized. My laptop is HP Pavilion dv6244us, Vista Home Premium software. The cd/dvd drive is only a factory with LightScribe. In Device Manager there is a yellow! next to the name. When I double click on it, it says what follows in the device status area: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) "I'd appreciate any help you can give.
Thank you
Chris
Hi Chris,
First, try the automated Microsoft fixit at the link below.
Check if the drive works now.
If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator". In at the prompt, type the following command and press ENTER.
sfc/scannow (Note that there is a space between sfc and /)
Let the entire process, then the output type and press ENTER.
Then, click on the Start Menu, open Control Panel and click Device Manager. Click to open the CD/DVD-ROM drives. Right-click on the drive and choose uninstall. Do not delete if requested drivers. When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar). Let windows reinstall the disc and see if it works now.
Kind regards
DP - K
-
Windows does not recognize the cd/dvd on my compaq b1900
After windows xp with sp2 and sp3 update, I have no cd/DVGW. Every now and then an automatic update will happen and this works up to that I restart the computer any ideas on fixing this
Hi LeighWilloughby,
You can follow this link & check if the problem persists:
Your CD or DVD drive is missing or is not recognized by Windows or other programs
Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see the following article: 322756 (http://support.microsoft.com/kb/322756/) how to back up and restore the registry in Windows.
Hope the helps of information.
-
laptop does not recognize the cd/dvd drive
I am trying to play a dvd, but my D drive seems to have disappeared from my laptop. How can I get that back.
http://support.Microsoft.com/kb/314060
"Your CD or DVD drive is missing or is not recognized by Windows or other programs"
See if the info on the link above to help you.
See you soon. Mick Murphy - Microsoft partner
Maybe you are looking for
-
Skype starts to run without apparent reason.
During the month, Skype has loaded with no assistance on my end. For example, at about 4:30 in the morning while I was in my room, Skype window showed on my screen. I use Skype a couple times a year, so I have it value never automatically load at sta
-
Re: Satellite Pro C650 - Audio no longer works
Hi all.. I have a C650 - PSC09E-00501PMP er # 7A267273Q In recent times odd weeks I noticed the audio thro' speakers default... but a reboot was ok...But today I am unable to get the speakers audio thro all... even if its earphone thro ok O/P. Nothin
-
Windows is unable to start.
Owner of a Pavilion wa694ua #aba little more than 2 years. Windows is unable to start. During windows Startup Manager, I receive a status of: 0xc000000f and info: start the selection has failed because the required device is inaccessible. What to
-
Windows 7 x 64 envy 700-109cb - don't miss you that 2 drivers
This forum is fantastic! Thank you HP Experts! I was able to install W7 and locate most of the drivers for this card mother IPM87-MP. Could you please help to locate the 2 drivers I'm missing? Network controller The drivers for this device are not
-
Intel Rapid Storage Technology technology made disappear from HARD drive
Recently my laptop stopped windows startup. When I turned it on, Intel Rapid Storage Technology 12.7.0.1936 technology window appeared and said that one of my SSD volume is off and asked me to press CTRL + I to access the Configuration utility. When