Windows does not recognize second monitor, lists as generic pnp monitor

I have a Setup dual monitor. When I bought the monitor in that I plugged it, windows 7 recognized immediately there were no problem driver. After about two weeks all sudden Windows Add as the right brand and model but just as a generic pnp monitor. I rebooted and the problem was solved. Then it started happening more and more and now I have nothing will fix the problem. I installed the drivers for the monitor, ATI drivers reinstalled and nothing else in between I can find. It wouldn't be a problem except that when it it lists as is the generic monitor does not have the correct resolution and I'm stuck with a second monitor that is horrible with a lower resolution. Any help or ideas would be useful.

Specifications of the computer:

Windows 7 Ultimate 64 bit

Motherboard Asus Maximus II

Intel Core2 Quad Q9550

4 GB of Ram

ATI Radeon HD 4870

First monitor: Acer AL2216W

Second monitor: Optiquest Q2162wb

Hi k.Winger,

What happened when you tried to remove it in Mode safe?

I suggest to disable your antivirus and security temporarily software and try remove and reinstall driver.

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Windows 98 does not recognize second monitor

    Hello

    I am trying to get Windows 98 to recognize an old graphics card so I can use two monitors. I installed an old map of Weitek power 9001 and allegedly installed Windows drivers for it. I plugged the second monitor, and nothing happens. When I go to display properties, it only shows two monitors. Is the graph incompatible card or what?

    You need to download the drivers from the graphics card company Web site directly.  The default Windows drivers do not support the two monitors.

  • Help! Aspire 5735 laptop with broken screen does not recognize external monitor after the factory restore

    I have an ACER Aspire 5735, running horrible Vista that never worked from the beginning, always locked up, media player never worked, on, on, and after about a year my dog took in the power cord and threw out of the table and the broken screen. I used it with an external monitor for a while, but it was even worse after that and after that he take to get fixed yet has proceeded to run super slow, always locked up, refused to stop or start upward normally, and so he sat in a closet for about 3 years.

    I took it out a week ago to see if I could at least use it for my kids to friends to play on, but that she still had so many questions, I decided to do a factory restore. And of course the recovery disks that I did when I got it do not work and are not yet recognized by the computer. So I went online and has used a method that I found there by rebooting and hitting the keys ALT F10 until I was at the factory reset option. It worked GREAT! Except once the computer has restarted and opened up to windows deleted monitor and I can't do anything with the computer because apparently it does not recognize that it is hooked to an external monitor on the restore to factory settings! Help!

    She does not recognize the monitor as it has been restarted and was even the windows start the display of the icon, but as soon as it loads the screen becomes black with just the graphics "monitor is on but not connected to what either" floating around.

    Is it possible to access something in the BACK or other so he could recognize the external monitor?  What is finally toast?

    Connect the external monitor to the laptop.

    Hold down the FN key and press the F4 key. Check if you get a display on the external monitor.

  • Peripheral USB has malfunctioned. Windows does not recognize it.

    Peripheral USB has malfunctioned. Windows does not recognize it.

    Hello

    ·        What is the exact error that you receive when you try to connect USB?

    ·        Since when are you facing this problem?

    ·        Which device you are trying to connect via USB?

    ·        This problem occurs only with a USB device or USB devices?

    Method 1:

    You can try to plug the USB key into a different USB port and check if you face the same problem.

    Method 2:

    Also I suggest to Uninstall USB controllersfrom Device Manager and check if it solves the problem. To do so follow the steps below:

    (a) click Start

    (b) the Device Manager type in the search bar and press ENTER

    (c) in device manager, go to the bottom and double click on Bus USB controllers, this will open a list of USB controllers to uninstall all controllers and restart the system this will reinstall all USB controllers again.

     

    Method 3:

    I also suggest to run the difficulty he provide in the link below

    http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

    Method 4:

    You can also try to update the latest drivers for chipset on the motherboard manufacturer's website.

    WARNING:

    Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

    You can also check out the link below:

    Thank you, and in what concerns:
    Naman R - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows does not recognize the Powershot A85 digital camera

    my camera is plugged in the Device Manager it is said that it works correctly, but it is not recognized by my windows 7 ultimate can someone help

    Hello Roderick,

    Thanks for posting your question on the forum of the Microsoft community.

    I would like to know some information about the problem so that we can help you better.

    1. do you receive a code or message when you say, "it is not recognized by my windows 7 ultimate?

    2. is the specific question to all USB devices?

    It seems that the USB drivers are corrupt because of which Windows does not recognize your camera. We will work together to solve the problem.

    I would suggest trying the following methods and check if it helps.

    Method 1:
    Run the hardware and devices Troubleshooter and check.
    Reference:
    Open the hardware and devices Troubleshooter
    http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

    If this does not help, then use method 2.

    Method 2:
    Controllers USB reinstall and check the issue.

    This method addresses the steps where the USB driver currently loaded became unstable or corrupted. Please follow these steps:

    a. Click Start, type Manager of devices in the start search box, then click on 'Device Manager' in the list programs.

    b. develop a 'USB Bus controllers'. Right click on a device, and then click "Uninstall".

    c. repeat the above steps for each device.

    d. Once completed, restart your computer.

    USB controllers will automatically install.

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • Error: One of the USB devices attached to this system has malfunctioned, and windows does not recognize it.

    tried already everything written here. When I plug my USB device (3 of them) my Windows a sad of the USB devices attached to this system has malfunctioned, and windows does not recognize it. I tried plugging it into another winXP machine, it won't work. Can you help me?

    Original title: usb malfunction

    His salvation,

    Thanks for posting your query in Microsoft Community Forum.

    1. What are the troubleshooting steps you have tried so far?
    2. If it works much earlier? If so, did you do changes on the computer before this problem?
    3. What type of USB device you are using?

    As you mentioned that the USB device does not work when plugged into a WinXP machine, it may be a problem with the device itself. In addition, the question may also arise if the currently loaded USB driver has become unstable or damaged or if your PC requires an update for problems that could conflict with a device USB and Windows.

    Therefore, I suggest you try the following methods (skip the ones that you already tried) and check if the problem persists.

    Method 1:

    Please try the fixit (s) provided below which will help you solve common problems associated with devices and USB ports.

    If method 1 does not work, try Method 2.

    Method 2:

    Remove and reinstall all USB controllers.

    1. Open Manager devices by clicking the Start button, click Control Panel, click system and security, and then, under System, clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
    2. In the list of the categories of equipment, locate and expand Bus USB controllers.
    3. Right-click every device under the Bus USB controllers node and then click Uninstall to remove them one at a time.
    4. Restart the computer and let the USB controllers get reinstalled.
    5. Plug in the removable USB device and test to make sure that the problem is solved.

    If the problem persists, go to method 3.

    Method 3:

    This method will install the latest drivers from device to your USB device.

    1. Click the Start button, type Windows Update in the search box, and then click Windows Update in the results pane.
    2. Click find updates. When the scan finished, click optional review updates.
    3. Click the check box next to the update, and then click install updates.
    4. If you are prompted, read the license agreement, then click I agree.
    5. Follow the instructions on the screen to download and install updates.
    6. If you are prompted, restart your computer.

    More information: Update a hardware driver that is not working properly

    If the device fails after updating the driver, you can try to roll back the driver with its previous version.

    Restore a driver with its previous version

    Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

  • Satellite A100 PSAA5A Windows does not recognize ethernet controller

    Hello

    I'm having a problem with a PSAA5A-01H00T A100 running Win XP sp2.
    Windows does not recognize an ethernet controller, so the wireless NETWORK card does not work, even if the wired connection is.
    I tried to install the latest WLAN drivers on the support site (two of them), does not. Windows insists that the correct drivers are not installed.

    I suspect a hardware problem and I have the user on an external wireless NETWORK card, but I would appreciate any idea that you guys can provide.

    Thank you.

    Hi mate

    What Ethernet controller is not recognized? WLan or LAN?
    You have a few unknown devices in Device Manager?
    If so, then a critical driver is missing, and so the controller is not recognized correctly.

    You n t know what LAN or Wlan chip you have and what driver is needed?
    Check this box:

    How to identify an unknown device (e.g. LAN wireless module)?
    http://forums.computers.Toshiba-Europe.com/forums/Ann.jspa?annID=78

  • Error one of the UBS damage connected to this computer has malfunctioned and windows does not recognize it

    Original title: Canon MF 4500 printer inkjet

    My computer tells me that 'one of UBS damage connected to this computer has malfunctioned and windows does not recognize"it could the cable, as the printer (canon MF 4500) does not work.

    Hello

    1. what operating system is installed on your computer?

    2. when exactly you receive this error?

    3. all USB devices work properly on your computer?

    4. have you made changes on the computer before this problem?

    Method 1:

    You can try running the fix - it from the following link.

    Hardware devices do not work or are not detected in Windows

    http://support.Microsoft.com/mats/hardware_device_problems/

    Method 2:

    You can try to uninstall and reinstall the USB controller. Follow the steps.

    (a) click Start and then click Control Panel.

    (b) click System and Maintenance, click System, and then click Device Manager.

    Note: If Control Panel is in Classic view, double-click System and then click on Device Manager.

    If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

    (c) in Device Manager, double-click to expand the "USB Bus controllers", right click on the controller host, click "Uninstall" and click "OK".

    Check that if at all, there is an exclamation point on the pilot, it suggests problems with the installed driver.

    (d) repeat step 2 to uninstall all items under 'USB Bus controllers'.

    Then, restart your computer and Windows will automatically reinstall all USB controllers.

    It will be useful.

  • One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it. The location is the root (2 ports) USB hub: 1-unknown device and Port 2-not used

    Original title: USB device not recognized

    Over the last 2 weeks, I get a message on a USB device.  The message said that one of the USB devices attached to this computer has malfunctioned and Windows does not recognize it.  The location is the root (2 ports) USB hub: 1-unknown device and 2-unused Port.  I have no idea what it means.  I hesitated to first click the icon (it does not last very long) thinking it could be a scam.  Can someone help me?  Thank you.

    Hello

    (1) is the specific question of specific USB devices?
    (2) did you of recent changes to the computer before the show?
    (3) have you tried plugging the USB stick on another computer?

    (4) what is the brand and model of the computer?

    I suggest to refer to the following methods and check if it helps to solve the problem.

    Method 1: Hardware devices do not work or are not detected in Windows

    Run Microsoft Fixit mentioned in the article.

    http://support.Microsoft.com/mats/hardware_device_problems/en-us

    Method 2: USB Port may stop working after you remove or insert a USB device

    http://support.Microsoft.com/kb/817900

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows

    Reference:--

    Advanced troubleshooting tips for General USB for Windows XP problems: http://support.microsoft.com/kb/310575

  • one of the usb devices attached to this computer has malfunctioned and windows does not recognize it

    I get the following message when I join my computr "one of the usb devices attached to this computer has malfunctioned and windows does not recognize," my nokia C3
    kindly help

    Most often when a device is not it's because of a driver.  Try reinstalling your.

    It works for win 7 & 8

    http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

    http://captaindbg.com/how-to-update-drivers-on-Windows-7/

  • When I go to move file e drive windows does not recognize the format

    ORIGINAL TITLE: files and folders

    running windows xp pro version 2002 service PAC 3, when I go to move the file e disc windows does not recognize the format, already file types are jpeg and php have tried a restore and fix computer center has not helped. Any suggestion or solutions would be appreciated ARTuro_974

    Thanks to all the answers, don't know how, but the problem fixed, have learned a little about pc THANKS AGAIN to all.

  • Windows does not recognize Optical Drive SH-S222A

    Windows does not recognize this player, he shows up but it won't change the region of 1 to 2, windows media player does not yet display the reader when it comes to copy my music on a cd. When I go to my computer and right click Properties on this drive I see only general, Auto play and equipment tabs?

    It is the fault of windows, or is it a bad drive, by the way that I just bought this drive to e-buyer. Hope you can help. Thank you

    If you can't find the answer in the link posted by XP rocks use ImgBurn to change.

    Install ImgBurn. Start the program. Click on any of the choices... Discovery would be perfect. Now, at the top of the main window in ImgBurn, click on Tools--> Drive-->--> change regional Code

  • Why am I suddenly "USB not recognized, one of the devices USB has malfunctioned and Windows does not recognize"

    Hi all. If anyone out there in Cyber Land can solve this problem for me so I've personally you will issue an eight-pack of ice-cold beer (or a bottle of wine for the ladies lol)...

    I'll try not to waffle too guys, so here's...

    Right my PC running Windows XP. I also have itunes installed on my PC (I have an iphone 4). Upward until yesterday my iphone and itunes were working well, (once I plugged my iphone in the itunes USB port recognised that my iphone was plugged and synchronization was fine etc.).

    But now when I plug my iphone to PC to sync with itunes, I get a pop up box on the lower right part of the screen that reads... "USB not recognized one of the USB devices has malfunctioned, and Windows does not recognize."

    After visiting about 5 different sites now "Ways to solve this problem", believe it or not, I still have the problem bloody! :(

    A site proposed shutdown PC and unplug it from the power supply, then plug it back start-up and back... this as did not work!
    The other they say that I should go to Device Manager, uninstall all the USBs then restart... it did not work either.
    Tried a system restore
    Tried to reinstall itunes

    When I check the names USB in Device Manager, there is one who reads unknown device. I am literally pulling what's left of my hair now. I tried to solve this problem for almost 2 days now and still no joy. That's why no matter what input you guys would be very appreciated. I'm no PC Wizard, so please, don't think you're patronizing me if you break down things step by step for me.

    Thank you comrades, cordially, Freddy frustrated. :)

    Another said I should go to Device Manager, uninstall all the USBs and restart.

    Usually, this works... but can be very dangerous, unless you have a PS/2 keyboard.

    I also assume that you have tried all other USB ports on the computer. tried a verified USB device (for example, a flash drive) in the USB usually when you plug in your iPhone. and I tried your iPhone in another computer (I know it's rare for an error message Windows really means what he says, but sometimes the material lacks).

    Is the charge of the iPhone when it is connected to the USB port (I don't think)?  This happened to me recently, but a reboot fixed it.  I guess that that happened to you.

    I guess that you don't see the error messages in Device Manager or you must declare them.

    You can uninstall all USB devices that do not exist as follows:

    • Open a command prompt window (start > run > cmd > OK)
    • Enter the following command and press enter

    Set devmgr_show_nonpresent_devices = 1

    • Start the Device Manager by typing the following in the same command prompt window

    devmgmt.msc

    • In Device Manager, click the view menu and select "Show hidden devices".
    • You should see a category just after "Non-Plug and Play drivers" named "other devices."  Chances are that there will be a big exclamation yellow mark beside it.  When you expand the "other devices" you should see several non identified "USB devices."  Uninstall all this.
    • Reboot (with the iPhone NOT connected).
  • Windows does not recognize my card or my camera drive

    Windows does not recognize my sd card reader or my camera.   I have no problem with all the other devices such as printer, Mp3 player (all) external drives.

    Thank you

    Laurie.

    Hi Laurie,

    ·         Have you tried to connect the card reader on different USB ports on your computer?

    We will check if the following is useful.

    Method 1: Try to connect the flash drive to different USB ports on the computer and check if it helps.

    Method 2:

    Step 1: Try to reinstall the USB controllers and check if it helps.

    a. click the Start button and then right click on my computer. Click on properties.

    b. click on the Hardware tab, and then click Device Manager. Expand the Bus USB controllers section by clicking on the sign «+»

    c. each of the devices under the USB controller section uninstall by right-clicking on each one, then click on uninstall.

    d. close Device Manager, and then restart your computer. Windows XP re - automatically installs the USB controllers in your computer, so you don't have to do anything further. Your computer is now running properly USB devices.

    Step 2: Log on to the manufacturer's Web site and update the latest chipset drivers and other updates to the device driver.

    See also:

    How to manage devices in Windows XP

  • Windows does not recognize my mp3 player

    My new phone has an mp3 player, but windows does not recognize to transfer music from the Rhapsody for her. How can I make it work?

    You don't say what to do with phone/mp3 player. If its something other than an iPhone, you'll probably need to install the drivers/software supplied with your phone.

    If its an iPhone, you'll need to use iTunes or software MGTEK.

    See you soon,.

    Jerry

Maybe you are looking for

  • How to change the settings for screen rotation?

    How can I change the screen on my Symphony GoFox F15 rotation parameters? I don't know how it has changed, but before change it worked normally. Now I want to change the settings manually on the rotation of the screen. How can I do?

  • How to delete photos on my iphone but not my icloud

    How to delete photos on my Iphone without deleting my icloud

  • Groups Yahoo emails do not show the name of the sender

    When you receive emails from my Yahoo Group address "' displays only the name of the group without the sender's name. This just started happening in the last days.

  • Satellite P300 - Touchpad and media keys does not

    I have two problems with my Toshiba Satellite P300 19N. First of all, a few months ago, my touchpad became completely unresponsive. I had not installed or changed something important that day. It has just stopped working while I was using the laptop.

  • No sound on XP home.

    I have 2 problems first no sound and then my cd/dvd drive has stopped working Rather than simply erase the audio driver I erased everything (even hidden) in my sound, video & game in the Device Manager controller.  The windows driver try to give me i