Windows does not recognize the iPod device

installs of XP | Files, folders & storage>

Windows 7 Pro.

My iPod Touch will contact the iTunes computer software, but the computer won't recognize as a device, so pictures and videos cannot be transferred back through Explorer or software with call Explorer.

A Google search seems to suggest that many face the same problem, but none of the proposed fixes work.  Device Manager or Explorer does not show the iPod.

Oddly, this function worked at one point and there are several pictures and videos to the iPod, but now they cannot be removed or add others.

I think that it is essentially a problem of iPod, but I hope that help Windows will help me solve the problem.

I will move this thread to the neighborhood where you posted for the region of Windows 7, but if the following does not help, you should probably ask your question in Apple's iTunes for--> https://discussions.apple.com/community/itunes/itunes_for_windows in the Windows XP forum

It seems to me that if the driver for the iPod is not installed or is corrupted.  It may seem like overkill, but I suggest to remove completely all Apple software and then put it back.  This should not affect your iTunes library (music, etc.), but it is always prudent to make a backup before doing anything like that.

Follow directions here--> https://support.apple.com/en-us/HT204275

Tags: Windows

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