Windows does not recognize the Powershot A85 digital camera

my camera is plugged in the Device Manager it is said that it works correctly, but it is not recognized by my windows 7 ultimate can someone help

Hello Roderick,

Thanks for posting your question on the forum of the Microsoft community.

I would like to know some information about the problem so that we can help you better.

1. do you receive a code or message when you say, "it is not recognized by my windows 7 ultimate?

2. is the specific question to all USB devices?

It seems that the USB drivers are corrupt because of which Windows does not recognize your camera. We will work together to solve the problem.

I would suggest trying the following methods and check if it helps.

Method 1:
Run the hardware and devices Troubleshooter and check.
Reference:
Open the hardware and devices Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

If this does not help, then use method 2.

Method 2:
Controllers USB reinstall and check the issue.

This method addresses the steps where the USB driver currently loaded became unstable or corrupted. Please follow these steps:

a. Click Start, type Manager of devices in the start search box, then click on 'Device Manager' in the list programs.

b. develop a 'USB Bus controllers'. Right click on a device, and then click "Uninstall".

c. repeat the above steps for each device.

d. Once completed, restart your computer.

USB controllers will automatically install.

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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