Windows, download itunes says windows Installer updates does not work

I too manage download of updates, get the errors for microsoft office 2007.  I tried to download the utility for him but can't even download that.  Says windows setup does not work.  I ran malwarebyes but still does not load them.  Can I reload windows vista without losing everything?

Hi Jkfitz2,
 
Welcome to the Microsoft Answers Forum community!

first of all, I suggest you to re-register the windows installer. To do this, please follow the steps below:

Step 1:

Unregister Windows Installer and then reregister Windows Installer. To do this, follow these steps:
 
1. in the menu 'Start', click on ' execute:.»
2. in the "Open" box, type "msiexec /unreg", and then press ENTER.
3. in the menu 'Start', click 'run '.
4. in the "Open" box, type "msiexec/regserver", and then press ENTER.

For more information, please see the link below:
http://support.Microsoft.com/kb/555175

Step 2:

Also I suggest you to start the Windows Installer service.

Steps to start the Windows Installer service:

1. start, type Services.msc and press ENTER
2. double-click click Windows Installer
3. the value of the Windows Installer Manual startup type
4. Click Start to start the service. Note the error message, if any.
5. click on OK.
 
If the steps above does not you can download the latest version of the windows package install autonomous from the link below.
http://www.Microsoft.com/DownLoads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

Also I suggest to restore the windows components update, try to fix it.
Please see the link below to fix:
http://support.Microsoft.com/kb/971058

I hope this information helps. Please get back to us if you have any other questions on this subject.

Thanks and greetings
Mir - Microsoft Answers Support Engineer                                                              
Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads

Tags: Windows

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    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3312009
    Installation ID: 004293808462381663381400261494038926624675101980836995
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: RMV82
    License status: licensed
    Remaining Windows rearm count: 3
    Trust time: 22/06/2015-13:55:06

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event timestamp: 6:22:2015 11:15
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current Hash HWID: LgAAAAEAAQABAAIAAAABAAAAAgABAAEAeqj + MrAO2jOkW3YOKB9UbRq90qZGyg ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC DELL WN09
    FACP DELL WN09
    HPET DELL WN09
    MCFG DELL WN09
    WN09 DELL SLIC
    SSDT PmRef CpuPm

    This may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-

    Intel rapid storage driver installation

    try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

    (you want the download of iata_enu.exe)

    Once complete, please restart twice, then after another MGADiag report.

  • Diagnostic report (1.9.0027.0) and my windows update does not work.

    Separated from this thread.

    I have almost the same problem, + my windows update does not work.

    Everything really slows down my PC

    Here are my results with MGAD

    Help please..!

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - YG69F - 9M66D-PMJBM
    The Windows Product Key hash: /kehptF9HHVxM5d8dUnqgcfndXw =
    Windows product ID: 00426-OEM-8992662-00497
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {A4E726A5-77E8-42E6-AE5F-6F881531F528} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110408 - 1631
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 103 blocked VLK
    Microsoft Office Enterprise 2007 - 103 blocked VLK
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: E:\Users\Andersons family Inc\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {A4E726A5-77E8-42E6-AE5F-6F881531F528}1.9.0027.06.1.7601.2.00010100.1.0.001x 32*-*-*-*-PMJBM00426-OEM-8992662-004972S-1-5-21-2881089878-228829905-3463415677MSIMS-7369American Megatrends Inc.. V2.0 20070612000000.000000 + 0000F5E3007018400F804260409FLE Standard Time(GMT+02:00)03103103Microsoft Office Enterprise 200712fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066-6517814 ACD7202654E586

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Ultimate edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600497-02-1062-7601.0000-0032016
    Installation ID: 013476459360581333553453351230301256370565945071587434
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: PMJBM
    License status: initial grace period
    Time remaining: 11640 minute (s) on (8 day (s))
    Remaining Windows rearm count: 4
    Time to trust: 2016.01.03. 14:38:33

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: n/a
    Beyond: 0 x 0000000000000000
    Event time stamp: n/a
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: not registered - 0x80070005
    Output beyond bitmask:

    --> HWID data
    Current Hash HWID: NAAAAAIABAABAAEAAQABAAAAAQABAAEAJJQI2ASjydWksfYW8iziSz7piA6N7xiXME7I9A ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC1118 APIC 061207
    FACP 061207 FACP1118
    MCFG 061207 OEMMCFG
    061207 OEMB1118 LASRYVITRAGE

    A copy of Lenovo OEM of Windows 7 Ultimate has been installed on a computer with a card mother MSI previous to the introduction of Windows 7... Copies of Lenovo OEM windows are approved by Microsoft for use only with a new Lenovo computer.

    The copy installed Windows 7 is a counterfeit. You must purchase a new copy of Windows or to revert to the original copy installed on the computer when it was bought new.

    OGA data-->
    Office status: 103 blocked VLK
    Microsoft Office Enterprise 2007 - 103 blocked VLK

    You have Microsoft Office Enterprise 2007 is approved for use by large companies, which is not normally found on a computer at home. The permit holder must validate the license. Until it is validated, you will not be able to update to Microsoft Office. If the holder of the license is your employer, you should seek their help, otherwise the software must be removed from your computer.

  • Windows 7 update does not

    My entire hard drive crashed, lost everything.  The recovery process has not worked.  I replaced it with a new (1 to).  I have a HP Pavilion Elite HPE 410t with 8 GB or ram.  I have Windows 7 discs.

    I installed Windows again, but I meet all kinds of questions.

    (1) Windows update does not work - guard telling me the service is not running.  Checked, and this is according to the system.

    (2) .net framework does not install

    (3) another strange thing is that some web pages KB MS are not allowed by EI.  Very strange.

    I'm about to order the recovery media to my system via the website of HP, but I would like to hear if there are suggestions from the community.

    Thanks in advance.

    Hello

    Of your HP PC support site shows that you have an Intel Chipset. If you need to download and install this driver.

    Here is the driver download site for your PC with all the available drivers and software.

    Here are instructions on running the diagnostics of startup time.

    Let me know how it goes.

    Jaco

  • Automatic update does not work. Unable to load Windows 7 or SP2. Error "cannot find the file specified."

    original title: automatic update does not work. Unable to load Windows 7 or SP2.

    XP Pro, automatic updates do not work.  Unable to load Windows 7 or SP2.  Error on SP @ is "cannot find the specified file.  Tried to load files noted missing for Windows 7, but was not able to load either.  All the other conditions to download files.

    Hello
     

    1. have you downloaded the stand-alone package for the service Pack 2 or are you using Windows update?
    2. you also try to install Windows 7?

    Method 1.
    Run Disk Cleanup and disable the security software and then try to install the same and check.
    See the article below for disk cleanup:
    http://support.Microsoft.com/kb/310312
    Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.
     
    Method 2.
    If the problem still exists together own starting the computer and attempt to install the service pack.
    How to configure Windows XP to start in a "clean boot" State
    http://support.Microsoft.com/kb/310353
    Note: After that troubleshooting is complete, configure the computer to a normal startup. See the "steps to configure Windows to use a Normal startup state" section in the article above.
     
    Also, it is recommended to install the Windows XP service pack 3. Reference:
    How to obtain the latest Windows XP service pack
    http://support.Microsoft.com/kb/322389
     
     
    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Windows Update does not work, get error 641, 80070641 and 8004FF01 on Vista Home Premium

    Windows Update does not work, get error 641, 80070641 and 8004FF01 on Vista Home Premium

    Hello!

    the mechanic system?
    It's what has helped us to

    Open Notepad.

    Copy the following into Notepad and save it as fixme.reg

       push all the files and then save it to your desktop.

    Windows Registry Editor Version 5.00

     

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver]

    'DisplayName"="@%SystemRoot%\\system32\\msimsg.dll,-27 '.

    "ImagePath" = hex (2): 25, 00, 73, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 72, 00, 6f, 00, 6f, 00,------.

    74,00,25,00 5 C 00, 73, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 D, 00, 33, 00, 32, 00, 5 C, 00, 6 D,------.

    00,73,00,69,00,65,00,78,00,65,00,63,00,20,00, 2f, 56, 00, 00, 00, 00

    'Description"="@%SystemRoot%\\system32\\msimsg.dll,-32 '.

    "LocalSystem ObjectName"=""

    "ErrorControl" = DWORD: 00000001

    "Start" = dword:00000003

    'Type' = dword:00000010

    "DependOnService" = hex (7): 72, 00, 70, 00, 63, 00, 73, 00, 73, 00, 00, 00, 00, 00

    "ServiceSidType" = DWORD: 00000001

    "RequiredPrivileges" is hex (7): 53, 00, 65, 00, 54, 00, 63, 00 62 00, 50, 00, 72, 00, 69, 00, 76,------.

    00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 43, 00, 72, 00, 65, 00, 61, 00,------.

    74,00,65,00,50,00,61,00,67,00,65,00,66,00,69,00, 6 C, 00, 65, 00, 50, 00, 72, 00, 69,--------.

    00,76,00,69,00 6 c 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 4 c, 00, 6f 00, 63, 00,------.

    6B, 00, 4 d, 00, 65, 00, 6 d, 00, 6f, 00, 72, 00, 79, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c,

    00,65,00,67,00,65,00,00,00,53,00,65,00,49,00, 6F, 00, 63, 00, 72, 00, 65, 00, 61, 00,------.

    73,00,65,00,42,00,61,00,73,00,65,00,50,00,72,00,69,00, 6f, 00, 72, 00, 69, 00, 74,------.

    00,79,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00,------.

    65,00,43,00,72,00,65,00,61,00,74,00,65,00,50,00,65,00,72,00, 6 d, 00, 61, 00, 6e,------.

    00,65,00, 6F, 00, 74, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 C, 00, 65, 00, 67, 00, 65, 00,------.

    00,00,53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,00,69,00,76,00,69,------.

    00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 53, 00, 65, 00, 63, 00, 75, 00, 72, 00,------.

    69,00,74,00,79,00,50,00,72,00,69,00,76,00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00,------.

    00,53,00,65,00,43,00,68,00,61,00, 6F, 00, 00, 65, 67, 00, 4F, 00, 6f, 00, 00, 69, 74, 00,------.

    66,00,79,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53,------.

    00,65,00,50,00,72,00, 6f, 66, 00, 00, 69, 00, 6 c, 00, 65, 00, 53, 69, 00, 00, 6F, 00, 67, 00,------.

    6 c, 00, 65, 00, 50, 00, 72, 00, 6f, 00, 63, 00, 65, 00, 73, 00, 73, 00, 50, 00, 72, 00, 69, 00, 76,------.

    00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 49, 00, 6 D, 00, 00, 65, 70, 00,------.

    72,00,73,00, 6f, 00, 6F, 00, 61, 00, 74, 00, 65, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c,

    00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,------.

    47.00, 6 c, 00, 6f, 00, 62, 00, 61, 00, 6 c, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00, 65,.

    00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00, 6F, 00, 50, 00,------.

    72,00,69,00, 6 d, 00, 61, 00, 72, 00, 79, 00, 54, 00, 6f, 00, 6 b, 65, 00, 00, 6F, 00, 00, 50, 72,------.

    00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 52, 00, 65, 00,------.

    73,00,74,00, 6f, 00, 72, 00, 65, 50, 00, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00 65 00, 67,.

    00,65,00,00,00,53,00,65,00,49,00, 6F, 00, 63, 00, 72, 00, 65, 00, 61, 00, 73, 00, 65, 00,------.

    51,00,75,00, 6f, 00, 74, 00, 61, 50, 00, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00 65 00, 67,.

    00,65,00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00, 6f, 77, 00, 00, 6F, 00,------.

    50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 54,------.

    00,61,00, 6B, 00, 65, 00, 4f, 77, 00, 00, 6F, 00, 65, 72, 00, 00, 73, 00, 68, 00, 00, 69, 70, 00,------.

    50,00,72,00,69,00,76,00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 4 C,

    00, 6f, 00, 61, 00, 64, 00, 44, 00, 72, 00, 69, 00, 76, 00, 65, 00, 72, 00, 50, 00, 72, 00, 69, 00,------.

    76,00,69,00, 6 c, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 42, 00, 61, 00, 63, 00, 6 b------.

    00,75,00,70,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00,------.

    00.00

    "FailureActions" = hex: 84, 03, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 03, 00, 00, 00, 14, 00, 00,------.

    00,01,00,00,00, c0, d4, 01, 00, 01, 00, 00, 00, e0, 93, 04, 00, 00, 00, 00, 00, 00, 00, 00, 00

    Go to your desktop and double-click the file name fixme.reg

    Restart the PC and try to install the updates again

    or

    Click Start.

    Type regedit in the search field and press to enter.

    On the registry change windows click on file and select import.

    Navigate to the location where the fixme.reg file and select the file.

    Click ok on the windows screen once the registry is merged successfully.

    Restart computer and check if updates installs.

    * We had system mechanic and I uninstalled it since I discovered that it corrupted my windows installer.

    Hope this helps

    Microsoft KB article

    http://support.Microsoft.com/kb/2642495

    Thank you!

    Makoi

  • Windows update does not work and displays C80044E error code.

    Windows update does not work and displays C80044E error code.

    Hello

    I suggest you to try the steps below and check if it helps.

    View update history.

    http://Windows.Microsoft.com/en-us/Windows-Vista/see-which-Windows-updates-are-installed

    Let me know the description the updates that do not have the status.

    Method 1: Try to reset components to update Windows from the following link and then try to install the updates.

    http://support.Microsoft.com/kb/971058

    Method 2: If the problem persists then try to set your computer in check and clean boot state, if the same problem occurs.

    By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
    http://support.Microsoft.com/kb/929135

    Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

    More information: The problems with the installation of the updates:
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

    Hope this information is useful.

  • Windows Update does not work after the hard drive has been replaced

    Hello
    I have the same problem, replaced in my Toshiba HD, rebuild from Sysimage, Windows Update does not work. A ran "fix the problem with the Microsoft Windows Update is not working.
    Problem still exist.
    The message that I got while trying to update: "Windows Update cannot currently check updates,
    because the service is not running. "You may need to restart you computer.
    Stop and then restart the service, still no luck.

    I ran Windows troubleshooting. He finds two problems with Windows Update components, it corrects.
    The problem still exists.

    The other post:

    Another interesting fact:
    After the reconstruction the new disk, user account control does not recognize Windows programs.
    for example: execution of Perfmon.exe, the Publisher is unknown! However, when I download the program Windows FixIt, Publisher is recognized as Microsoft Windows. It seems that user account control does not recognize the Windows programs that had found the new HD, but acknowledges those who is downloaded from the internet.
    I guess there is a problem with the license, Windows was preinstalled on the Toshiba and replace the hard drive could have caused a few conflicts of licensing.

    Separated from the:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update/Windows-Update-not-working-after-hard-drive/77ab54ca-34b0-49DF-a268-bd07db68d887

    The same problem. Cloned old HD on a larger hard drive. Everything worked perfectly except NO indexing and update WITHOUT windows - the two recurring problems that seem to appear on the forums after a change of hard disk.

    INDEXING resolved with change to "Intel rapid storage technology." Google what I put in quotes, choose the Download Center and get the specific to your OP and the controller software.

    UPDATES have been a little more frustrating. The microsoft .fixes and convenience stores were without help.

    Go to control panel / system and Maintenance / administration tools

    Select Services

    Stop the Background Intelligent Transfer Service

    Stop Windows Update

    In 'My Computer' go to Windows / Software Distribution

    Right-click "DataStore" folder. Rename it to Datastore.old

    Rename the folder 'Download' Download.old

    Return to Services and restart the Background Intelligent Transfer Service and Windows Update.

    Look for the updates. It will take some time because you deleted the database.

    I hope this helps!

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