Windows error recovery. Windows could not start... _

My Dell laptop I have from 10th July indicates the following:

Windows error recovery

Windows could not start.  A recent hardware or software change might be the cause.

If windows files have been damaged or misconfigured, Startup Repair can help diagnose and fix the problem.  If the power was interrupted during startup, chose to start windows normall7

Start the reboot system (recommended)

Start Windows normally

The two options to return to the same screen.

I tried the menu under the F keys, but all options listed do not seem to do anything.  I talked to Dell who ran a diagnostic test on the portable equipment and everything was ok.  They wanted then £70 the issue above which I am unhappy that have not had the laptop for a year yet!

I would be very grateful if you could help!

Thank you

Mark

Hello mtb123,

1. have you tried the steps suggested by Srinivas R in the previous post to make a startup on your computer repair using the Windows installation disc?

2. you remember what changes you made to the computer before you start this error?

I suggest that you access the system recovery options using a Windows Vista installation disc and do a startup repair and if this fails, you can do a restore of the system from the Windows recovery environment.

You can see the previous post of Srinivas R to verify the information on the system restore.

http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

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