Windows error when you try to do a windows update. Error code 80070020

How to fix this error in the update of Windows?

ColleenMM,

0 x 80070020 STIERR_SHARING_VIOLATION the process cannot access the file because it is being used by another process

See if this helps:

You receive a "0 x 80070020 the process cannot access the file because it is . " being used by another process" error message when you try to download a update from Windows Update or Microsoft Update

http://support.microsoft.com/default.aspx?scid=kb; EN-US; 883825>

05/24 / 1106:04: 23 am

Tags: Windows

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"KiUnwaitThread + 0 x 19 fffffa60 '1544ffc0 fffff800' 0268cbbe: 00000000 ' 00000000 fffffa80 ' 05dd0480 fffffa60'15450120 00020001'00000004: nt! : FNODOBFM: 'string' + 0x277f0 fffffa60 ' 15450080 fffff800' 02690613: fffffa60' 154501a 0 00000000'00000000 00000000'00000000 00000000'00000000: nt! "KiDeliverApc + 0x19e fffffa60 ' 15450120 fffff800 ' 0263ca 99: fffff880 00000000'00004000 00000000'00004000 ' 13e27760 00000001' 00000000: nt! KiApcInterrupt + 0 x 103 fffffa60 '154502b 0 fffffa60' 0103a1c1: fffffa80'05c070d0 fffffa80 '08844-70 fffff880' 13e27760 fffffa60'15450380: nt! ExReleaseFastMutex + 0 x 29 fffffa60 '154502e0 fffffa60' a 01012, 81: fffffa80 ' 08844a 70 fffffa60 '154507b 0 fffffa80' 05c070d0 fffffa80 ' 05c070d8: Ntfs! TxfLogPriorToWrite + 0xbcf fffffa60'154505 has 0 fffffa60'01015433: fffffa80 '05c070d0 fffffa80' 05ab8450 fffffa60 ' 15450700 fffffa60' 15450701: Ntfs! "NtfsCommonWrite + 0 x 2878 fffffa60 ' 15450780 fffffa60 ' 00b14e91: fffffa80 ' 05ab87a8 fffffa80 '05ab8450 fffffa80' 08844a 70 fffffa80 ' 05a4a200: Ntfs! "NtfsFsdWrite + 0x1c3 fffffa60 ' 15450840 fffffa60 ' 00b130dd: fffffa80'068d9de0 fffffa80 '08844-70 fffffa80' 068d9d00 00000000' 00000000: fltmgr! FltpLegacyProcessingAfterPreCallbacksCompleted + 0 x 211 fffffa60 '154508b 0 fffffa60' 00bb5034: fffffa80 '05ab8450 00000000' 03843f01 fffffa80 '05ab8450 fffffa80' 05ab8450: fltmgr! "" "" "FltpDispatch + 0xcd fffffa60 ' 15450910 fffffa80 ' 05ab8450: 00000000' 03843f01 fffffa80'05ab8450 fffffa80 '05ab8450 fffffa80' 05d256e0: mfehidk + 0 x 48034 fffffa60'15450918 00000000' 03843f01: fffffa80'05ab8450 fffffa80 '05ab8450 fffffa80' 05d256e0 00000000 00000000': 0xfffffa80'05ab8450 fffffa60 ' 15450920 fffffa80 ' 05ab8450: fffffa80'05ab8450 fffffa80 '05d256e0 00000000 00000000' fffffa80' 066aaa90: 0x3843f01 fffffa60 ' 15450928 fffffa80" 05ab8450: fffffa80'05d256e0 00000000 00000000' fffffa80 '066aaa90 fffffa80' 068d9de0: 0xfffffa80'05ab8450 fffffa60 ' 15450930 fffffa80 ' 05d256e0: 00000000 ' fffffa80 00000000 '066aaa90 fffffa80' 068d9de0 fffffa80 "05ab8450 : 0xfffffa80'05ab8450 fffffa60'15450938 00000000 00000000': fffffa80 ' 066aaa90 fffffa80 '068d9de0 fffffa80' 05ab8450 fffffa80 ' 05ab87a8: 0xfffffa80'05d256e0 SYMBOL_STACK_INDEX: SYMBOL_NAME 5: Ntfs! TxfLogPriorToWrite + bcf FOLLOWUP_NAME: MachineOwner MODULE_NAME: Ntfs IMAGE_NAME: Ntfs.sys DEBUG_FLR_IMAGE_TIMESTAMP: 49e022ca, STACK_COMMAND: .cxr 0xfffffa601544f730; KB FAILURE_BUCKET_ID: X64_0x24_Ntfs! TxfLogPriorToWrite + bcf BUCKET_ID: X64_0x24_Ntfs! TxfLogPriorToWrite + bcf followed: MachineOwner - 1: kd > .exr 0xfffffa601544fd58 ExceptionAddress: fffff800026a8efd (nt! KiUnwaitThread + 0 x 0000000000000019) ExceptionCode: c0000005 (access violation) ExceptionFlags: 00000000 NumberParameters: parameter 2 [0]: 0000000000000000 parameter [1]: ffffffffffffffff attempt to read from address ffffffffffffffff 1: kd > rax .cxr 0xfffffa601544f730 = fffffa601544ffb8 rbx = fffffa8005d84200 rcx = rdx eb00084630e8c933 = rsi 0000000000000100 = fffffa601544f210 rdi = 0000000000000000 rip fffff800026a8efd rsp = fffffa601544ff90 rbp = fffffa8005d84278 r8 =. = 0000000000000000 r10 = 00000000000001 c 8 ffffffffffead530 = r9 r11 = 00000000000007ff r12 = 0000000000000000 r13 = 0000000000000001 r14 = 0000000000000000 r15 = c 000000000000000 iopl = 0 nv ei ng nz na po nc CS = 0010 ss = 0018 ds = 002 b're =. 002 b fs = 0053 GS = 002 b efl = 00010286 nt! KiUnwaitThread + 0 x 19: fffff800'026a8efd 48099180000000 or qword ptr [rcx + 80 h], rdx ds:002 b: eb000846'30e8c9b3 =? "1: kd > kv * for the last value context-.thread/.cxr stack trace it resets child-SP RetAddr: Args to child: call fffffa60 '1544ff90 fffff800' sites 0261b3cc: fffffa80 '05 d 84200 fffffa80' 05 d 84278 fffffa60 ' 1544f210 00000000' 00000000: nt! "KiUnwaitThread + 0 x 19 fffffa60 '1544ffc0 fffff800' 0268cbbe: 00000000 ' 00000000 fffffa80 ' 05dd0480 fffffa60'15450120 00020001'00000004: nt! : FNODOBFM: 'string' + 0x277f0 fffffa60 ' 15450080 fffff800' 02690613: fffffa60' 154501a 0 00000000'00000000 00000000'00000000 00000000'00000000: nt! "KiDeliverApc + 0x19e fffffa60 ' 15450120 fffff800 ' 0263ca 99: fffff880 00000000'00004000 00000000'00004000 ' 13e27760 00000001' 00000000: nt! KiApcInterrupt + 0 x 103 (TrapFrame @ fffffa60'15450120) fffffa60 '154502b 0 fffffa60' 0103a1c1: fffffa80'05c070d0 fffffa80 '08844-70 fffff880' 13e27760 fffffa60'15450380: nt! ExReleaseFastMutex + 0 x 29 fffffa60 '154502e0 fffffa60' a 01012, 81: fffffa80 ' 08844a 70 fffffa60 '154507b 0 fffffa80' 05c070d0 fffffa80 ' 05c070d8: Ntfs! TxfLogPriorToWrite + 0xbcf fffffa60'154505 has 0 fffffa60'01015433: fffffa80 '05c070d0 fffffa80' 05ab8450 fffffa60 ' 15450700 fffffa60' 15450701: Ntfs! "NtfsCommonWrite + 0 x 2878 fffffa60 ' 15450780 fffffa60 ' 00b14e91: fffffa80 ' 05ab87a8 fffffa80 '05ab8450 fffffa80' 08844a 70 fffffa80 ' 05a4a200: Ntfs! "NtfsFsdWrite + 0x1c3 fffffa60 ' 15450840 fffffa60 ' 00b130dd: fffffa80'068d9de0 fffffa80 '08844-70 fffffa80' 068d9d00 00000000' 00000000: fltmgr! FltpLegacyProcessingAfterPreCallbacksCompleted + 0 x 211 fffffa60 '154508b 0 fffffa60' 00bb5034: fffffa80 '05ab8450 00000000' 03843f01 fffffa80 '05ab8450 fffffa80' 05ab8450: fltmgr! "" "" "FltpDispatch + 0xcd fffffa60 ' 15450910 fffffa80 ' 05ab8450: 00000000' 03843f01 fffffa80'05ab8450 fffffa80 '05ab8450 fffffa80' 05d256e0: mfehidk + 0 x 48034 fffffa60'15450918 00000000' 03843f01: fffffa80'05ab8450 fffffa80 '05ab8450 fffffa80' 05d256e0 00000000 00000000': 0xfffffa80'05ab8450 fffffa60 ' 15450920 fffffa80 ' 05ab8450: fffffa80'05ab8450 fffffa80 '05d256e0 00000000 00000000' fffffa80' 066aaa90: 0x3843f01 fffffa60 ' 15450928 fffffa80" 05ab8450: fffffa80'05d256e0 00000000 00000000' fffffa80 '066aaa90 fffffa80' 068d9de0: 0xfffffa80'05ab8450 fffffa60 ' 15450930 fffffa80 ' 05d256e0: 00000000 ' fffffa80 00000000 '066aaa90 fffffa80' 068d9de0 fffffa80 "05ab8450 : 0xfffffa80'05ab8450 fffffa60'15450938 00000000 00000000': fffffa80 ' 066aaa90 fffffa80 '068d9de0 fffffa80' 05ab8450 fffffa80 ' 05ab87a8: 0xfffffa80'05d256e0 1: kd > .trap fffffa60'15450120 NOTE: the trap frame does contain not all registers. Some registry values can be set to zero or incorrect. Rax = 0000000000000000 rbx = 0000000000000000 rcx = rdx fffffa800548cb90 = fffffa800548cb90 rsi = 0000000000000000 rdi = 0000000000000000 rip fffff8000263ca99 rsp = fffffa60154502b0 rbp = fffffa60154507b0 r8 =. = 0000000000000000 r9 = fffff88000841000 r10 = fffff88000186001 r11 = 0000000000000000 r12 = 0000000000000000 r13 = 0000000000000000 r14 = 0000000000000000 r15 = 0000000000000000 iopl = 0 nv up ei pl zr po na nc nt! ExReleaseFastMutex + 0 x 29: fffff800'0263 ca 99 4883c 428 Add rsp, 28 h 1: kd > kv * for the last value context-.thread/.cxr stack trace it resets child-SP RetAddr: Args to child: call fffffa60 '154502 b 0 fffffa60' sites 0103a1c1: fffffa80'05c070d0 fffffa80 '08844-70 fffff880' 13e27760 fffffa60'15450380: nt! ExReleaseFastMutex + 0 x 29 fffffa60 '154502e0 fffffa60' a 01012, 81: fffffa80 ' 08844a 70 fffffa60 '154507b 0 fffffa80' 05c070d0 fffffa80 ' 05c070d8: Ntfs! TxfLogPriorToWrite + 0xbcf fffffa60'154505 has 0 fffffa60'01015433: fffffa80 '05c070d0 fffffa80' 05ab8450 fffffa60 ' 15450700 fffffa60' 15450701: Ntfs! "NtfsCommonWrite + 0 x 2878 fffffa60 ' 15450780 fffffa60 ' 00b14e91: fffffa80 ' 05ab87a8 fffffa80 '05ab8450 fffffa80' 08844a 70 fffffa80 ' 05a4a200: Ntfs! "NtfsFsdWrite + 0x1c3 fffffa60 ' 15450840 fffffa60 ' 00b130dd: fffffa80'068d9de0 fffffa80 '08844-70 fffffa80' 068d9d00 00000000' 00000000: fltmgr! FltpLegacyProcessingAfterPreCallbacksCompleted + 0 x 211 fffffa60 '154508b 0 fffffa60' 00bb5034: fffffa80 '05ab8450 00000000' 03843f01 fffffa80 '05ab8450 fffffa80' 05ab8450: fltmgr! "" "" "FltpDispatch + 0xcd fffffa60 ' 15450910 fffffa80 ' 05ab8450: 00000000' 03843f01 fffffa80'05ab8450 fffffa80 '05ab8450 fffffa80' 05d256e0: mfehidk + 0 x 48034 fffffa60'15450918 00000000' 03843f01: fffffa80'05ab8450 fffffa80 '05ab8450 fffffa80' 05d256e0 00000000 00000000': 0xfffffa80'05ab8450 fffffa60 ' 15450920 fffffa80 ' 05ab8450: fffffa80'05ab8450 fffffa80 '05d256e0 00000000 00000000' fffffa80' 066aaa90: 0x3843f01 fffffa60 ' 15450928 fffffa80" 05ab8450: fffffa80'05d256e0 00000000 00000000' fffffa80 '066aaa90 fffffa80' 068d9de0: 0xfffffa80'05ab8450 fffffa60 ' 15450930 fffffa80 ' 05d256e0: 00000000 ' fffffa80 00000000 '066aaa90 fffffa80' 068d9de0 fffffa80 "05ab8450 : 0xfffffa80'05ab8450 fffffa60'15450938 00000000 00000000': fffffa80 ' 066aaa90 fffffa80 '068d9de0 fffffa80' 05ab8450 fffffa80 ' 05ab87a8: 0xfffffa80'05d256e0 - Mike Burr

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