Windows experience index crashes to test CPU

Hello, I tried several times to make the assessment, but when it hits the CPU fan goes crazy and then it just closes. Also I can not play video games. A similar thing happening there also. I think that my CPU may be dying, but I'm not too sure.

Hello

Thanks for posting your query on Microsoft Community forum.

I would be grateful if you can provide us with the following information to help us better understand the issue.

  1. Are getting you error message/code when WEI crashes?
  2. Did recent changes (hardware or software) on your computer?

According to the description of the problem you WEI crashes then, I suggest you to check the Windows Experience Index log file:

'% SystemRoot%\Performance\WinSAT\winsat.log'. This can give a few pertinent details.

Method 1:

(a) press the Windows key + R. Copy and paste the following text:

% systemroot%\Performance\WinSAT\DataStore.

(b) try to remove everything except the most recent file.

(c) restart the computer

(d) then try the reassessment.

Method 2:

Go to a high command prompt (run cmd.exe as administrator) and type:

WinSAT formal.

To open cmd (command prompt), follow the steps below:

(a) click on Start

(b) type cmd into the search box and right click on cmd and select run as administrator.

You can also visit the link provided below for more information on the Windows experience index.

http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-experience-index

Please get back to us with the result of the proposed suggestion and we will be happy to help you.

Thank you.

Tags: Windows

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    Hi siameseboxer

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