Windows experience index will not refresh

I just installed 64-bit Windows 7 Professional (32 bit Home Premium) with a custom installation. I use aero, so when I went to check my Windows Experience index, I saw that it was 1.0 for both the graphics settings. I've updated my restarted graphics driver. Whenever I hit the button refresh index experience, its starts fine, but before finishing it said "Windows experience Index for your system could not be calculated." I tried the bios update, but that did not help. All my drivers are up-to-date. A way to solve this problem?

Check your winsat.log file and see if it indicates that this is the error. You can delete the .xml files in the winsat DATA and starting from an elevated command prompt, try the formal line of command "winsat" without the quotes to see if it works that way. I found that my anti virus program (Kaspersky) blocked WEI to save the results. Disabeling Kaspersky did not. You need to uninstall, run WEI, then reinstall Kaspersky.

Tags: Windows

Similar Questions

  • Windows experience index will not calculate my system performance

    Just upgraded to 7. All fine but windows experience index will not work. It crosses all the way and then tells me it cannot calculate the performance of my system. I rebooted and tried several times... Any help?
    Thank you

    Thanks for the tips, but none of these apply, checked the drivers. My ATI Radeon x 1300 doesn't have dedicated windows 7 driver but is the most up-to-date
    For more suggestions, people?

    Thanks in advance

  • Windows experience index does not work

    THE PROBLEM:
    When I try to run WEI (Windows experience index) I get this error message:
    "Windows Experience Index for your system could not be calculated.
    Could not measure the performance of storage. The temporary file necessary to perform work
    could not be placed on the drive. Unable to find a drive for the file. »

    Now of importance that I did to try to fix the problem, that nothing worked.
    Some facts related to the reason why the error occurs:
    1. my computer is a dual boot Vista and W7.
    2 WEI worked perfectly when I first installed W7.
    3 W7 is on B:\ drive. The Device Manager shows: System, starting, Active, dump, primary Partition
    4 when I started using W7, I noticed a lot of many duplicates of files in libraries.
    5. not knowing what was the role of the library, I have deleted many, if not all the files into it.
    6. Accordingly, I may be wrong deleted files than WEI needs to operate.
    7 there is no Winstat.exe anywhere on my computer
    8. I ran SFC and he finds errors, but running WEI always produces the same error message.
    Windows resource protection found corrupt files and to repair the.
    Details are provided in the
    CBS. Journal windir\Logs\CBS\CBS.log.
    For example C:\Windows\Logs\CBS\CBS.log
    9. However, strangely, it will run in the use of BACK: formal B:\Windows\system32>winsat
    10. the result is:
    Read 94,82 6.5 MB/s sequential 64.0 disc
    Random disk reading 16.0 1.83 MB/s 4.1

    After the quick fix for the problem of the text in Firefox, I hope there is an easy solution to this problem.

    Thanks for any help.

    Brian

    PA bear,

    Thanks for all the help.

    I decided to just leave things they way they are.

    Almost everything works perfectly on my computer now.

    And I learned that too much intervention can cause more problems.

    To devote more time to it is not a good use of my time or yours.

    I can't justify to devote more time to this.

    It would be preferable for you to spent time with someone who has a real problem.

    I can easily run WEI with a command prompt, it is therefore essential to set of WEI.

    Thanks again.

    Best regards

    Brian

  • Windows experience index - could not measure the performance of video playback

    Running win7 64 bit home edition

    NVIDIA GTX 280

    Creative x - fi gamer

    Asus p5n - d motherboard

    All drivers up to date

    BIOS update

    to update WMP

    has run sfc - no problem

    When I first ran WEI got a rating of 5.5. Since then, the only thing I changed is that I switched from AVG Antivirus Essentials antivirus window.

    I have not changed anything else.

    Here is my log:

    3050911 (1032) - winsat\logging.cpp:0815:-START 2010\6\7 10:02:21 -
    3050911 (1032) - winsat\main.cpp:4301: command line = "C:\Windows\system32\winsat.exe" formal - CancelEvent 06cd76d6-9a1e-4a20-a433-d57eebb1c374
    3050911 (1032) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occurred
    3050958 (1032) - winsat\main.cpp:4474: > IsFormal is TRUE IsMoobe = FALSE.
    3051005 (1032) - 4585: Watch dog system active
    3051005 (1032) - winsat\main.cpp:4600: watch dog timer 600.0 seconds hand
    3051145 (1032) - winsat\main.cpp:2490: > DWM running.
    3051395 (1032) - winsat\main.cpp:2497: > turn off DWM.
    3051395 (1032) - 2470: > EMD service will be restored to the exit.
    3051613 (1032) - 0983: > read the active power as «8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c» mode
    3051613 (1032) - 2793: > power policy saved.
    3051691 (1032) - winsat\syspowertools.cpp:1015 >: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c value of the power system active"
    3051691 (1032) - winsat\main.cpp:2814: > policy set to maximum power.
    3052611 (1032) - winsat\logging.cpp:1763: ERROR: phase enter/leave imballance
    3052611 (1032) - winsat\main.cpp:0948: > IsOfficial = TRUE IsFormal = TRUE IsMoobe = FALSE RanOverTs = FALSE RanOnbatteries = FALSE
    3052611 (1032) - winsat\main.cpp:1775: > Run Assessment features
    3052705 (1032) - winsat\main.cpp:1775: > Run Assessment dwm - aname DWM-time 10 - fbc 10 - disp off - normalw 12 - width 1280 - height 1024 - winwidth C (1144) winheight - C (915) - rendertotex 6 - rtdelta 3 - nolock
    3064624 (1032) - winsat\processresults.cpp:4018: > wrote bandwidth video memory in the registry 63259100
    3064624 (1032) - winsat\main.cpp:2037: > DWM Assessment results treatment SUCCESS
    3064624 (1032) - winsat\main.cpp:1775: > Run Assessment d3d - aname Batch - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt c, point 10 objs - C (26) - rendertotex 6 - rtdelta 3 - texpobj c (1)
    3070801 (1032) - winsat\main.cpp:1775: > Run Assessment d3d - aname Alpha - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt C (75) - C (26) objs - rendertotex 6 - rtdelta 3 - texpobj c (1)
    3076870 (1032) - winsat\main.cpp:1775: > Run Assessment d3d - aname Tex - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - texshader - totaltex 10 - texpobj c (4) - rendertotex 6 - rtdelta 3
    3083156 (1032) - winsat\main.cpp:1775: > Run Assessment d3d - aname ALU - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - alushader - totaltex 10 - texpobj c (1) - rendertotex 6 - rtdelta 3
    3089631 (1032) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname Batch - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt c, point 10 objs - C (26) - rendertotex 6 - rtdelta 3 - texpobj c (1)
    3095761 (1032) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname Alpha - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 300 - batchcnt C (75) - C (26) objs - rendertotex 6 - rtdelta 3 - texpobj c (1)
    3101970 (1032) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname Tex - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - texshader - totaltex 10 - texpobj c (4) - rendertotex 6 - rtdelta 3
    3108257 (1032) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname ALU - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 500 - batchcnt C (125) - C (20) objs - noalpha - alushader - totaltex 10 - texpobj c (1) - rendertotex 6 - rtdelta 3
    3114591 (1032) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname GeomF4-time 7 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 150; 200; 241 - batchcnt C (50); C (200); C (300) - objs C (12); C (26); C (45) - noalpha-geomf4shader - texpobj C (0) - rendertotex 6 - rtdelta 3 - tierframes 60 - tiertime 1
    3123140 (1032) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname GeomV8-time 7 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 75; 100; 120 - batchcnt C (25); C (100); C (150) - objs C (8); C (17); C (29) - noalpha-geomv8shader - texpobj C (0) - rendertotex 6 - rtdelta 3 - tierframes 60 - tiertime 1
    3131298 (1032) - winsat\main.cpp:1775: > Run Assessment d3d-dx10 - aname CBuffer - time 5 - fbc 10 - disp off - animate 10 - width 1280 - height 1024 - totalobj 75 - batchcnt C (25) - objs C (8) - rendertotex 6 - rtdelta 3 - texpobj c (1) - cbuffershader - cbufa 2 - cbuff 5 - cbufp 6
    3137226 (1032) - winsat\main.cpp:1775: > Run Assessment mfmedia-input C:\Windows\Performance\WinSAT\winsat.wmv - nopmp
    3138833 (1032) - winsat\main.cpp:1775: > Run Assessment mediaex-input C:\Windows\Performance\WinSAT\Clip_1080_5sec_MPEG2_HD_15mbps.mpg - dshow-video offscreen - audio mute - width 100 %m - height 100 %m - constrain - savereg - autoprofname - expfrmmin 270 - expfrmmax 300 - overrideframetype int2fps
    3145385 (1032) - winsat\main.cpp:1775: > Run Assessment mediaex-input c:\windows\performance\winsat\clip_1080_5sec_vc1_15mbps.wmv-video offscreen - audio mute - width 100 %m - height 100 %m - constrain - savereg - autoprofname - expfrmmin 135 - expfrmmax 150 - overrideframetype prog
    3152405 (1032) - winsat\main.cpp:1775: > Run Assessment mediaex-input C:\Windows\Performance\WinSAT\Clip_480i_5sec_6mbps_new.mpg - dshow-video offscreen - audio mute - width 100 %m - height 100 %m - constrain - savereg - autoprofname - expfrmmin 270 - expfrmmax 300 - overrideframetype int2fps
    3159113 (1032) - winsat\main.cpp:1775: > Run Assessment mediaex-input C:\Windows\Performance\WinSAT\Clip_480p_5sec_6mbps_new.mpg - dshow-video offscreen - audio mute - width 100 %m - height 100 %m - constrain - savereg - autoprofname - expfrmmin 135 - expfrmmax 150 - overrideframetype prog
    3165431 (1032) - winsat\main.cpp:1775: > Run Assessment mediaex-C:\Windows\Performance\WinSAT\Clip_1080_5sec_10mbps_h264.mp4 entry-video offscreen - audio mute - width 100 %m - height 100 %m - constrain - savereg - autoprofname - expfrmmin 135 - expfrmmax 150 - overrideframetype prog
    3165946 (1032) - common\testoutputstreams.h:0072: ERROR: Win32 exception thrown: mfplayer.cpp @ 1077 (Media Foundation: creative source): pResolver-> CreateObjectFromURL() failed (code 0x800700ea)
    3165946 (1032) - winsat\main.cpp:2056: > assessment mediaex FAILED because of an error
    3165946 (1032) - winsat\processresults.cpp:4018: > wrote bandwidth video memory in the registry 63259100
    3165946 (1032) - winsat\processresults.cpp:1253: check limited to jump StdDefPlayback.
    3165946 (1032) - winsat\processresults.cpp:1265: check limited to jump StdDefPlayback.
    3165946 (1032) - winsat\processresults.cpp:1480: > partition disk writes in register 0
    3165977 (1032) - winsat\syspowertools.cpp:1015 >: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c value of the power system active"
    3165993 (1032) - winsat\main.cpp:2855: > state restored power.
    3165993 (1032) - winsat\main.cpp:2870: > Successfully reenabled EMD.
    3166227 (1032) - winsat\main.cpp:2896: > SystemRoot Composition
    3166227 (1032) - winsat\watchdog.cpp:0311: Watch dog system shutdown
    3166227 (1032) - 4909: > exit value = 1.

    Thanks for any help you can provide.

    jmarsh07

    I do not know; I don't check the newspaper.

    But, my problem was solved.

    I made two changes before it was fixed.

    First of all, I added more RAM. But this was not (directly) affect or correct the problem.  In addition, I was running the same amount of RAM (2 GB) before without problem.

    Second, following the second installation I had made another change.  I had created a virtual disk and put the TEMP folder.

    The problem went away (performance index worked) after I changed the place of C: TEMP.  But, I also tested with her to the RAMDISK and it works.  However, after that I set the TEMP to C:\, I also increased the size of the Ramdisk of 350 MB to 1 GB.  It works fine now.

    So, maybe this might help someone.  Better than I could understand, the ability of the TEMP folder was too small for the test to be performed.  This seems to be the most logical explanation (by simple deduction).

    I'd be curious to know if others had the same problem and the solution.  Or, if one solution.  At least, I would have more certainty as to the cause of the problem.

  • Windows 8 tiles will not refresh

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  • Satellite L655-11J - result of the memory of the Windows experience index

    The results are
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    Memory RAM: 5.9
    Graphics: 6.7
    G game: 6.7
    Hard disk: 5.9 Toshiba mk5059GSXP

    The result of the memory is too low?

    Hey,.

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    In addition, the Windows experience index is not important in my opinion. You can see a few numbers at the end, but what to do with it? I don't see a reason to make such a test if I convinced and satisfied with my computer. Who care about these things other landmarks? ;)

  • Issue of Windows Experience Index

    Hello everyone!

    Vista 64-bit, Nvidia GT240, entirely updated Lattu.

    Windows experience index does not note GRAPHICS and GAMING GRAPHICS (1.0). Normally, 5.8 and 5.8.Computer are functioning normally.

    Reinstall the driver Nvidia, System Restore, entirely restore computer, do not help.

    Any suggestion?

    Thank you in advance;

    Hello everyone!

    Vista 64-bit, Nvidia GT240, entirely updated Lattu.

    Windows experience index does not note GRAPHICS and GAMING GRAPHICS (1.0). Normally, 5.8 and 5.8.Computer are functioning normally.

    Reinstall the driver Nvidia, System Restore, entirely restore computer, do not help.

    Any suggestion?

    Thank you in advance;

    My suggestion to ignore completely the Windows Experience Index. It is planned to useless; what it tells you is based on averages, not on your computer and how to use it.

    You must judge your performance yourself. If it is satisfactory, great. If this isn't the case, then consider ways to improve it.

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  • System notes Windows Experience Index

    I am running Windows 7 Home premium with a GEFORCE 9600 GSO video card. Windows will not evaluate my Windows experience index. When I click the "rate this computer" button nothing happens. The system is running stable and all the drivers are current, but Windows does not attempt to rate the sytem at all. No error message appears. It simply doesn't react when you click the "rate this computer".

    Look for C:\Windows\Performance\WinSAT\winsat.log errors?

    Have you tried C:\Windows\Performance\WinSAT\DataStore\ of compensation?

  • Windows Experience Index problem: could not measure the performance of video playback

    My pc is not yet rated. When I click on rate appears on this computer, a msg error saying that Windows Experience Index for your system could not be calculated, could not measure the PERFORMANCE of VIDEO PLAYBACK. What should I do. Help, please

    Hello

    Here are a few things to check before launching performance index Windows (WEI).

    • Quit all running programs, and restart the computer before running the assessment (WEI).
    • Check with the manufacturer of the computer or the motherboard manufacturer for BIOS updates.
    • Make sure you have the latest Windows 7 compatible drivers for the graphics device installed (video card).
    • If you have any third-party media players installed, uninstall them until the end of the evaluation of the WEI.
    • If you have installed any third-party Media Codecs, try to uninstall them until the end of the evaluation of the WEI.

    Open Windows Explorer and navigate to the folder C:\WINDOWS\Performance\WinSAT .

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    2 files with .mp4 extension.

    3 files with the .mpg file extension.

    3 files with .wmv file extension.

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    Tell us what you find.

    Concerning

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    The error message also indicates: "cannot complete the assessment. The assessment or other operation did not complete successfully. This is due to an error reported from the operating system, driver or any other element. »

    I did a full install new (custom) on two WD Raptors (10,00 RPM) RAID 0 (striped).  All used harware succeeded in Vista Ultimate o/s is first available.  Current material as follows:

    Windows 7 Professional 64 bit Build 7600 v6.1.7600
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    750TX (750 watts) Corsair power supply
    2 x OC from BFG GeForce 8800GTS 512 MB GDDR3 video cards in SLI
    Map its Creative SB X - Fi XtremeGamer

    All PC settings are standard (ie: no overclocking component) and all windows updates are completed.  Latest drivers installed for the video & sound cards.  Last firmware & driver for optical drive installed also.

    Any ideas as to why I can't receive a rating system for Windows Experience Index with success?  Thank you

    Stuart

    OK, I was on the phone with support for about an hour.  Problem has been resolved.  Turn user account control either the lower or penultimate level.  This version fixes the problem!
  • = 1.0 Windows experience index

    My windows experience index is 1.0. It's so disappointing maybe it's because my graphics/video driver? What do you think? I went down my longs E5-411 of win8.1 for 32-bit win7 and it not there no video driver available online.

    your problem was caused by the downgrade your system has been designed with windows 8.1, others have tried what you're doing with some success, don't know what driver intel web page you tried, but I think it's called "Iris", but make sure that it is for the 32 bit Windows 7, since that is what you have installed , but again, you have not all controls function that gives windows 8.1 driver, so you may need other drivers from Intel, such that the "chipset" like just install an older version of windows will give you all the necessary drivers for your system default Windows 8.1 has a lot of hardware nerwer drivers in Windows 7 does not have.

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  • Windows experience index

    Recently I restore my laptop to dell factory image and after that my windows experience index becomes lower. Previously, it is 5 but it's now only 4.3.

    I think that the RAM and the processor side has been reduced.

    Hi Murat,

    Do you have Windows 7 service Pack1 after restoring the computer to the original image?

    If it's just the legacy, then you should not get the low rating for Windows Exp Index.

    I suggest you to see the following link:

    Your computer's Windows Experience Index score may change after you install Windows Vista Service Pack 1
    http://support.Microsoft.com/kb/953286

    Method 1: update Windows Experience Index of Control Panel

    To do this, follow these steps:

    (a) click Start.

    (b) right click on computer.

    (c) click on Properties.

    (d) click on Windows Experience Index: not class.

    (e) click Refresh now.


    Method 2: Update the Windows performance index at a command prompt

    To do this, follow these steps:

    (a) click Start, type command prompt in the Search box and press ENTER.

    (b) type the following command and press ENTER:

    WinSAT formal


    Method 3: After changing the hardware configuration of the computer

    To resolve this problem after you change the hardware configuration of the computer, follow these steps:

    (a) click Start

    (b) type the following path in the Search box, and press ENTER:

    (c) %SYSTEMROOT%\Performance\WinSat\DataStore

    (d) delete all of the .xml files in the folder.

    (e) follow the steps in method 1.

    I suggest update you also the drivers and check.

    Updated a hardware driver that is not working properly

    http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  • issue after deployment to windows 7. I get the error to follow "the Windows experience index.

    Original title: question after deployment to windows 7.

    I just roll back to windows 7 Windows 10

    the best thing I have ever done in my life.

    .

    Now when I try to run the windows experience index
    I get the follow error
    "The Windows experience index.
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    before, I update to windows 10

    I don't have this problem
    so, how do I solve this problem?

    Hello

    We appreciate your time and effort to get back to us.

    As the step above did not help, I suggest you to try the steps in the link below and check if it helps:

    Performance Windows ERROR index  

    Experience index Windows error "the windows experience index for your system could not be calculated.

    Let us know the status of the issue. We will be more than happy to help you further.

    Thank you and Merry Christmas to you also.

  • Windows experience index crashes to test CPU

    Hello, I tried several times to make the assessment, but when it hits the CPU fan goes crazy and then it just closes. Also I can not play video games. A similar thing happening there also. I think that my CPU may be dying, but I'm not too sure.

    Hello

    Thanks for posting your query on Microsoft Community forum.

    I would be grateful if you can provide us with the following information to help us better understand the issue.

    1. Are getting you error message/code when WEI crashes?
    2. Did recent changes (hardware or software) on your computer?

    According to the description of the problem you WEI crashes then, I suggest you to check the Windows Experience Index log file:

    '% SystemRoot%\Performance\WinSAT\winsat.log'. This can give a few pertinent details.

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    % systemroot%\Performance\WinSAT\DataStore.

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    (c) restart the computer

    (d) then try the reassessment.

    Method 2:

    Go to a high command prompt (run cmd.exe as administrator) and type:

    WinSAT formal.

    To open cmd (command prompt), follow the steps below:

    (a) click on Start

    (b) type cmd into the search box and right click on cmd and select run as administrator.

    You can also visit the link provided below for more information on the Windows experience index.

    http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-experience-index

    Please get back to us with the result of the proposed suggestion and we will be happy to help you.

    Thank you.

  • Windows experience index for two different laptops with the same configuration of maximum output power

    [I have two almost identical laptops Lenovo T61p and running W7 64 Ultimate b: has] has an Intel T7700 processor and 8 GB of RAM. [B] has a CPU of Intel T8300 with 4 GB of RAM. They are clocked at 2.6 GHz and have identical hard drives.

    When the system is running Windows Experience Index, it does to 2.6 GHz. It doesn't matter what is the result.

    When the system B runs the WEI, it becomes 780 MHz. In the end, he will return to run at 2.6 GHz. Needless to say that it will reduce its index to I / 2 of the other system. During any normal operation, the processor remains a 2.6 GHz

    All other values of the indices are similar and irrelevant.

    As far as I checked, the two system has the same configuration of power to maximum performance, I did not miss something. MSCONFIG are also identical.

    Any ideas about where to look to fix this behavior?

    See you soon

    Rolando

    WEI is a meaningless number that does not reflect anything in reality.  You win nothing in this hunt.  Because it is a useless number, that it has been deleted in windows 8

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