Windows Explorer crashes when you try to copy files (from dvd - rom on the hard drive)

This is the error I get, copied from the technical details of UAC.

I tried to create the new account and sfc/scannow
sfc/scannow pointed out problems and errors, but is unable to repair.
The Explorer.EXE version 6.1.7600.16450 program ceased to interact with Windows and was closed. To see if there is more information about the problem, check the history of the problem in the control panel of the center of the Action.
Process ID: 98c
Start time: 01ced605f3f95e5c
Time of termination: 60000
Application path: C:\Windows\Explorer.EXE
Report ID:
Is that the next step of repair window?
Thanks in advance

One of the recurring errors in Event Viewer was the 'Source' following 'KScsiPrt ':

The description for event ID 9 source KScsiPrt is not found. Either the component that triggers this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.


If the event is on another computer, the display information had to be saved with the event.


The following information has been included in the event:


\Device\Scsi\KScsiPrt1

Which may indicate a problem with the SCSI KernSafe controller.

Can you try disabling the controller SCSI KernSafe in Manager devices as suggested hereand see if that makes a difference.

You may need to restart the computer after you disable the driver.

Tags: Windows

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