'Windows Explorer has encountered a problem and needs to close' this error message on start up of the computer.

Hello, I have tried to find others with a similar problem and so far have not found that everything about my specific situation. I found how ever that this problem was mainly caused by some type of problem with a variety of .dll files in the directory system32, and it seems that this problem has different effects depending on the cause of the problem .dll file.

My problem is caused by the file user32.dll (or so it seems). When I click on the blue link in the error it say "to see what data this error report contains, click here." gives me the following information.

AppName: explorer.exe AppVer: Modname 6.0.2900.5512: user32.dll

ModVer: 5.1.2600.5512 Offset: 00009de9.

In addition, in this screen is a link to view technical information about the error report, but it is not allowing me to copy / paste the info, and there is a lot of it.

I use windows XP service pack 2, I believe. I also tried to install the automatic updates, but that none were downloaded and installed solved the problem. This problem started to occur after I inserted my CD (which is very, very old) Guild Wars. Don't know if this will help. Also, it seems that the only thing that that is rampant in this error is my taskbar, I can simply move the message to the bottom of my screen and use all the other features on my computer with no problems at all, but its still a problem annoying.

I hope that this information will be enough for you guys.

Thank you

Rivaldog

Try to restore the System to an earlier stage when things worked very well. To do this clickStart > all programs > Accessories >System Tools > System Restore and select a restore point before the bad things happened!

Or start the System File Checker to check the main system file:

Run > sfc/scannow

NASS - http://www.nasstec.co.uk

Tags: Windows

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