'Windows Explorer stops' when you try to print
I have a 32-bit operating system Vista has an attached through USB printers laserjet P1006 HP. It has worked well for more than a year when, all of a sudden, I started having the following boxes. 'Windows Explorer stops' "Windows Explorer restarts" then I get the box "Check for Updates of Windows. The printer does not print ever.
I tried to remove/add the printer. Downloaded the latest drivers from HP. Finally decided to use the Dell PC Restore function. Formatted and reloaded the OS. After you add the printer, it worked for 2 days. All of a sudden have the same messages and not print.
Don't know what to do with it. Any help would be greatly appreciated.
Thank you
Steve
Hello
Think the drivers (and their interactions), antivirus/security programs (and their interaction) and even the HP
the pilots themselves. HP drivers updated using Windows updates or an HP update before
you re-installed Windows - this is a guess, since you cannot check now however if you know that information
could help.
What antivirus/antispyware/security products do you have on the machine? Be one you ALREADY had on this
machine, including those you have uninstalled (they leave leftovers behind which can cause strange problems).
----------------------------------------------------
Follow these steps:
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228
Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html
==========================================
After the foregoing:
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685
Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes without doing anything - then right click on the task - bar
The task manager - take a look at stored by - Services - process - it is a quick reference (if you have
a small box in the lower-left - show for all users can check only).
How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html
A quick check to see that load method 2 is - using MSCONFIG and then display a list of the people here.
--------------------------------------------------------------------
Tools that should help you:
Process Explorer - free - find out what are the files, registry keys and other objects processes have opened, the dll
they loaded and much more. This exceptionally effective utility will show you even owned by each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx
Autoruns - free - see what programs are configured to startup automatically when your system boots and you
opening of session. Autoruns also shows you the full list of registry and file locations where applications can configure auto-
start the settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx
There are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx
WhatsInStartUP - free - this utility displays the list of all applications that are loaded automatically when Windows
starts. For each request, the following information is displayed: Startup Type (registry/Startup folder).
The command - line String, product name, file Version, company name, location in the registry or the file system,
and much more. It allows you to easily disable or remove unwanted programs that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.html
There are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.html
Window Watcher - free - do you know what is running on your computer? Maybe not. The window Watcher says it all, reporting of any window created by all running programs, if the window is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.asp
Many excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/
===========================================
Vista and Windows 7 updated drivers love then here's how update the most important.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system. For
each driver in the list, additional useful information is displayed: load address of the driver, description,.
version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.html
For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
This will refresh the driver stack.
Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
own the software and drivers and all other main drivers that you have.
Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
(Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
updates on the site of the manufacturer of the system here.)
Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.
Always check in the Device Manager - tab drivers version you install actually shows up. This
because some restore drivers before the most recent is installed (particularly that audio drivers) so install a
pilot - reboot - check that it is installed and repeat if necessary.
Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.
Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm
How to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html
If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
manually if you wish.
How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx
Hope these helps.
Rob - bicycle - Mark Twain said it is good.
Tags: Windows
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Hi Scott,.
(1) if it works well before?
(2) remember to make changes to the computer before this problem?
(3) what is the complete error message you receive?
Method1: The computer in the boot and a test to see if you can print
Follow step 1 in the link below,
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http://support.Microsoft.com/kb/929135
If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.
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After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.
Important: n ' forget not the computer to start normal follow step 7 in the link.
If the problem persists, you can post your query on the Windows Live Forums for more expert help
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---------------------------------------------------------------------------------------------------------
Visit our Microsoft answers feedback Forum and let us know what you think -
Hi everyone, auggy,
I really hope you can help me with a problem I have on a single workstation at my office. It is an accumulation of 32-bit Windows 7 running MS Office 2010 Standard. It differs from other generations in our office because it is used by the head of the team of our accounts, and so it has a number of custom pieces of software that she only needs access (payroll software, etc.).
All the basic features of the computers seem to be well, except the two following, and I would really like to help get to the bottom of it.
(1) process explorer error when you try to browse the files and folders of BES.
I can call Windows Explorer absolutely perfect and be sailing away on his machine, and then suddenly the process explore will die, with the following error: -.
Signature of the problem:
Problem event name: BEX
Application name: explorer.exe
Application version: 6.1.7601.17567
Application timestamp: 4d6727a7
Fault Module name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception offset: 03e2f944
Exception code: c0000005
Exception data: 00000008
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional information 1: 0a9e
More information 2: 0a9e372d3b4ad19135b953a78882e789
Additional information 3: 0a9e
Additional information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409
If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt
I can start windows Explorer, and it will happen again--it's a repetitive event.
(2) Internet Explorer AppHangB1 when you try to attach files to download
I think that these two errors may actually be related, like IE (and Chrome as well by the way, this be why I think that the two issues are related) works fine, until I just any type of site where I need to download a file. This happened in the light, as our Chief of accounts needs to download a flat file in a room online banking software. What's going to happen (and, again, this can be repeated as needed) is: -.
(a) you need to click on which will generally be a "Browse" button
(b) a traditional dialog box opens, but instead which allows you to navigate to the location and select the folder you want, he immediately greys out as if the process explore is falling.
(c) shortly after, the following error is returned: -.
Description:
A problem caused this program blocking interact with Windows.
Signature of the problem:
Problem event name: AppHangB1
Application name: iexplore.exe
Application version: 11.0.9600.16521
Application timestamp: 53114399
Hang Signature: ffae
Hang Type: 513
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Signing of additional blocking 1: ffaeadd6649c2780023c6d9ea230850d
Signing of additional blocking 2: e32d
Signing of additional blocking 3: e32d1064528f9bd1cbe46cdd0db7b0f1
Signature of blocking additional 4:0498
Signing of additional blocking 5: 0498e046eb6db4d68a7cd9b11dab2644
Signing of additional blocking 6: effb
Signing of additional blocking 7: effb796b5c1ff7f6708d2722fa7c24bd
Read our privacy statement online:
http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409
If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt
On auggy recommendation, I've set up a registry key insert that returns the explorer.exe hangs in a dump file, and I am trying to load two reports on SkyDrive - I'll post the URL in this thread as soon as I finished it.
Can someone help me please?
Thank you very much!!
David.
Hi auggy, Andy,.
Well... in a way, I am very disappointed, but we will respond to it.
Andy, I checked and iCloud, Control Panel has not been installed on its terminal, but thank you very much for suggesting it :)
auggi, when I got back on my colleague's PC, I thought I would test to see if the feature didn't always before considering saving data dumps etc, and it worked fine!
I left it overnight with instructions for the lady who uses the PC to test this morning and see if it's all workers, and it is still, it seems that the fix does not immediately solve the problem of browser, but there later - maybe after a second reboot or something... very strange!
In all case, this matter can now be considered closed, so all that remains for me to say thank you very much for your help, you are amazing :)
All the best, very, very,.
David.
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Hello
We need to know your version of Windows, so please ask in the answers – Windows Forums for your version
Windows. Also provide all the specific information we need to help us help you.Answers - Windows Forums<- start="" a="" new="">->
http://answers.Microsoft.com/en-us/WindowsWe can certainly help.
How to ask a question
http://support.Microsoft.com/kb/555375I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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When you try to print the document his service hence giving error does not
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When you try to print the document his service hence giving error does not
then I start the services.msc print spooler service, but this only works for printing after that it gave the same error
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Hi kalpesh_vaghela,
- Did you the latest changes on the computer?
- What is the full error message that you receive?
- What is the number and model of the printer?
- You use any program to print the document?
- Are you experiencing a similar problem with any program that allows you to print?
- You have security software installed on the computer?
Method 1
See the link below and try the fixit tool available, check if it helps.
Problems printing and printing errors
http://support.Microsoft.com/mats/printing_problems/
Method 2
If the previous step fails, then it is possible that some third-party programs installed on the computer is causing the problem.
I suggest that you configure the computer in a clean boot state and check if it helps.
To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
See section to learn more about how to clean boot.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Reset the computer to start as usual
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
- Click Start , and then click run.
- Type msconfig , and then click OK.
The System Configuration utility dialog box appears. - Click the general tab, click Normal Startup - load all device drivers and services , and then click OK.
When you are prompted, click restart to restart the computer.
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Original title: printer Hates Me
Whenever I try to print anything 1 page out of my printer. It is said.
PCL XL Error
Subsystem: TEXT
Error: InternalError 0 x 50
File name: cheettext.c
Line number: 710
I'm losing my mind!
PLEASE HELP SOMEONE
Thank you, Carol
Hi Carol,.
Welcome to the Microsoft community!
When you try to print, you get the message as PCL XL Error, error InternalError 0 x 50.
PCL XL errors occur when you use the PCL6 drivers.
1. What is brand and model printer?
2 - is the printer test page print correctly?
To fix the problem, you can try to uninstall and reinstall the printer drivers.
Also, you can turn off the printer for 30 seconds and turn it back on and see if the problem still occurs.
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