Windows Explorer stops working, then restarts

Windows Explorer, not Internet Explorer stops working, then restarts whenever a windows in the start menu program is closed. In some programs in the start menu, such as Documents, pictures, music, games, computer, control, devices and printers, ect. The error message indicates that windows Explorer has stopped working and controls a solution. Then after about 10 seconds, all the desktop icons disappear, and then looks like windows Explorer restarts itself. I am running windows 7 since an upgrade of Vista. I reinstalled windows 7 upgrade kit and done all the recommended solutions to various web pages, but the problem persists. I talked to tech support and they say that, perhaps, some of the registry files are corrupted. The problem does not occur when I start the computer in safe mode. I have updated all drivers and updates of the window. I don't have a disk of Vista orginal software. Can I fix this on my own?

Hi Michaeldaz,

As the problem does not persist in safe mode, I suggest that you perform the clean boot procedure to check whether a third-party program installed on the computer is causing the problem.

To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below to learn more about how to clean boot.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    http://support.Microsoft.com/kb/929135

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    3. Select the use User Account Control (UAC) to help protect your computer, clear the check box to disable UAC, and then click OK.

    Important: It is not recommended to disable UAC; We just try to limit the question. Please, enable UAC after the test is performed. See the link below:

    http://Windows.Microsoft.com/en-us/Windows-Vista/turn-user-account-control-on-or-off

    See the link below for more information

    Error message when you log on to Windows Vista: "Windows Explorer has stopped working".

    http://support.Microsoft.com/kb/937093

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

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