Windows Explorer stops working when I try to access a drive mapped on my FTP server on the internet.
I just changed web pages (using Crimson editor) and instead to save the files on my hard drive I just left open and "hibernating" my machine overnight. After 3 days of having an FTP connection (opened by a mapped drive) setting on my computer hibernation, I accidentally hit Shut Down, and I lost all my work, ARGH! (Yes, I know, I should have better). In any case, now when I open my computer and click on the FTP of the mapped drives, I get the message that Windows Explorer has stopped working. And if I go to Internet explorer (7), enter ' ftp://mysite.com it brings me to a root FTP page where it says: to view this FTP site in Windows Explorer, click Page, and then click Open the FTP Site in Windows Explorer. " I do that and it brings up a window of the Explorer windows momentarily and then I get the message. Explorer Windows has stopped working. Any ideas? I hope I don't have to reinstall the operating system. I did a system restore to 4 days ago. It did not work.
Hi SewNSew,
To refine the question, I suggest you try the following steps:
Step 1: Set the clean boot computer and try to access the drive
Follow step 1 in the link below,
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.
After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software
Important: n ' forget not the computer to start normal follow step 7 in the link
Step 2: The utility of Auditor (SFC) for the file system allows administrators to perform an analysis of all protected resources to make sure they are the correct version. Whether SFC should find all incorrect versions in one of these protected resources, SFC will be replaced by the correct versions.
You can still run a SFC scan on the windows vista computer. To run a scan suite SFC as follows:
(a) click Start and in the start search bar type cmd, right-click on the command prompt icon in the box programs and then click Run as administrator.
(b) at the command prompt type sfc/scannow , and then press ENTER.
If the problem persists,
Step 3: Disable control (UAC) user account and make sure to do this, follow these steps:
1. open user accounts by clicking the Start button, clicking Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.
2. click on Turn User Account Control on or off. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
3. Select the use User Account Control (UAC) to help protect your computer, clear the check box to disable UAC, and then click OK.
Important: It is not recommended to disable UAC; We just try to limit the question. Please, enable UAC after the test is performed. See the link below:
http://Windows.Microsoft.com/en-us/Windows-Vista/turn-user-account-control-on-or-off
See the link below for more information
Error message when you log on to Windows Vista: "Windows Explorer has stopped working".
http://support.Microsoft.com/kb/937093
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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Thanks for posting your question in the Microsoft community forum!
I understand that you are having problems with Windows Explorer. I'll help you solve the problem. To be able to understand the question in a better way, I would like to ask you a few questions.
(1) did you make any changes before the show?
(2) how often does the problem occur?
Method 1:
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Please follow the link on how to start the computer in SafeMode below.
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