Windows Fax and Scan do not connect to fax

Recently installed Windows 7 Home Premium. Trying to get Windows Fax and Scan to fax in my HP Officejet J4580 multifunction device. Install the HP drivers, printer and scanner work OK and fax device appears under devices and printers. With the device on and in Fax Setup, select 'Connect to a Fax Modem' generates an error: "an error has occurred. Please try the operation again later or contact your administrator. "It's strange because the fax device appears to be installed correctly and is recognized by Windows.

How can I get Windows Fax and Scan to recognize and connect to the fax?

Windows 7 set my printer and fax as separate devices (HP C6180 all-in-One) - should also ensure that the fax was NOT DESIGNATED as a PRINTER in the dropdown under printer properties - you can have the same problem in reverse...

Tags: Windows

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