WINDOWS HP AssistaNT AND 8.1

I have a HP Pavilion mod 500-164.  It came with Windows 8.  I upgraded to 8.1 Windows so I could launch Norton Internet Security, which is not compatible with Windows 8.

A few weeks later, I get a message from the assistant HP telling me that my PC has not been tested with WIndows 8.1 and I may have compatibility problems.  It asks me to enter my product number and he will experience compatibility.  I entered the product number and nothing happens.  I then tried having HP detect the number.  He gets a short drive in the process crashes then.   No error message.

My PC seems to work OK and I have not yet known compatibility problems.

Any thoughts?

Hi RGH406,

Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP Pavilion 500 desktop computer and the HP Support Assistant giving an error message. I would like to uninstall the HP Support Assistant, and here is a link to download and reinstall it.

It will be useful.

Thank you.

Tags: HP Desktops

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