Windows install... Preparation for installation

I can't open my documents, Word or Excel... with a pop-up box saying Windows Installer... preparing for installation.

So of course nothing happens...

then another pop up box says... This patch Package could not be opened.

                                                       Verify that the hotfix package excists and you can access them

                                                       or contact the application vendor to verify that this is a valid Windows Installer patch package.

I hope someone can help with advice and or a link to help me solve this problem, because it drives me crazy.

Looking forward to responses and I hope to get this problem fixed.

Salvation is n,.
 
Follow the steps listed in this article to resolve the problem:

Tags: Windows

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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