Windows is not genuine because of the type of key that I have. How can I fix it?

Failure during Activation Routine Spooler subsystem App

XP Pro; drivers lost; repaired using repair XP; has learned to activate;

Called MS Cust Serv; said the XP Pro I used was a copy of the form signs (otherwise known as pirates), even though I paid a contractor to install it.

Were told to go buy a commercial version, I did. Tried to "repair" the version installed with a new disc. When he started the first time he asked me if I wanted to activate; I answered Yes. He gave me a blank screen and no more; get a message that "spooler subsystem app has encountered a problem and needs to close."

How can I fix it? What I have to do a complete clean and reinstall?

Hello, Roadtrp,

Use the fixit here:

You cannot print and you receive the error message "Spooler subsystem app has encountered a problem and needs to close."

http://support.Microsoft.com/kb/810894

Tags: Windows

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    Validation of Windows data-->

    Validation code: 0
    Code of Validation caching online: 0x0
    Windows product key: *-* - J4TGP - RDTF2-BT3T7
    Windows product key hash: Iqgngdihz7o1YFkWtBjfvRS6WQ0 =
    Windows product ID: 00359-OEM-8703836-15949
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    ID: {E382DAC0-81A0-4535-BE53-25B68660BE4A} (1)
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    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.120503 - 2030
    TTS Error: T:20120820123659709-
    Validation of diagnosis:
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    WgaTray.exe signed by: n/a, hr = 0 x 80070002
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    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

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    Other data-->
    Office details: {E382DAC0-81A0-4535-BE53-25B68660BE4A}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-BT3T700359-OEM-8703836-159493S-1-5-21-4065178872-1340301956-68232804the system manufacturer,System Product NamePhoenix Technologies, LTDASUS A8N-SLI Premium ACPI BIOS Revision 130320060810000000.000000 + 00005B83207018400F604090409Pacific Standard Time(GMT-08:00)03109

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    The software licensing service version: 6.1.7601.17514

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    Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-038-315949-02-1033-7601.0000-2332012
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    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: BT3T7
    License status: licensed
    Remaining Windows rearm count: 5
    Trust time: 20/08/2012-17:55:38

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000000000
    Event timestamp: 8:20:2012 18:50
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

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    Current Hash HWID: QAAAAAMABgABAAEAAQACAAAAAwABAAEAJJSWsgZGPgx4mgCHfgjq1D6OdOrek46O + ubGDpqItg7AorKuRxbaIg is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
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    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
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    Validation of Windows data-->

    Validation code: 0x8004FE21
    Code of Validation caching online: 0x0
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    Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
    Windows product ID: 00359-OEM-8992687-00095
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {827C2128-0844-4BA4-964A-69F4A443F3C1} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.130828 - 1532
    TTS error:
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    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

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    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
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    Download signed ActiveX controls: fast
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    Initialize and script ActiveX controls not marked as safe: disabled
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    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

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    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office details: {827C2128-0844-4BA4-964A-69F4A443F3C1}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-RMV8200359-OEM-8992687-000952S-1-5-21-2998137366-383657766-2566480013DELL Inc.. Studio XPS 435 t/9000 DELL Inc.. A15 20100204000000.000000 + 0004C103507018400FE04090409Central Standard Time(GMT-06:00)03DELL MI09 109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-1033-7600.0000-1762010
    Installation ID: 006043312321322943418230588862612805767636262130237530
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: RMV82
    License status: licensed
    Remaining Windows rearm count: 4
    Trust time: 17/05/2014 22:02:39

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event timestamp: 5:16:2014 16:39
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current Hash HWID: LgAAAAEAAQABAAEAAQACAAAAAQABAAEAln3kSIhAjFdwywqfROJiPY6VQtLqgg ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information: n/a

    It seems that you should be OK and the problem was resolved by uninstalling the Intel Rapid Storage driver.

    J W Stuart: http://www.pagestart.com

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  • This copy of Windows is not genuine after replacing the hard drive

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