Windows is not genuine because of the type of key that I have. How can I fix it?
Failure during Activation Routine Spooler subsystem App
XP Pro; drivers lost; repaired using repair XP; has learned to activate;
Called MS Cust Serv; said the XP Pro I used was a copy of the form signs (otherwise known as pirates), even though I paid a contractor to install it.
Were told to go buy a commercial version, I did. Tried to "repair" the version installed with a new disc. When he started the first time he asked me if I wanted to activate; I answered Yes. He gave me a blank screen and no more; get a message that "spooler subsystem app has encountered a problem and needs to close."
How can I fix it? What I have to do a complete clean and reinstall?
Hello, Roadtrp,
Use the fixit here:
You cannot print and you receive the error message "Spooler subsystem app has encountered a problem and needs to close."
http://support.Microsoft.com/kb/810894
Tags: Windows
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Hello
Several months ago, I bought a copy of Windows 7 family Premium 64 Bit, OEM of the FRY in the upgrade/repair considerably my PC (MBoard, SSD and RAM). Activation and initial recording went well. Today, the "Windows is not genuine" message popped up. Following the instructions, I checked the credentials of the DVD purchased, including
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****************************
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - J4TGP - RDTF2-BT3T7
Windows product key hash: Iqgngdihz7o1YFkWtBjfvRS6WQ0 =
Windows product ID: 00359-OEM-8703836-15949
Windows Product ID Type: 3
Windows license Type: OEM System Builder
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E382DAC0-81A0-4535-BE53-25B68660BE4A} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120503 - 2030
TTS Error: T:20120820123659709-
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{E382DAC0-81A0-4535-BE53-25B68660BE4A} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-BT3T7 00359-OEM-8703836-15949 3 S-1-5-21-4065178872-1340301956-68232804 the system manufacturer ,System Product Name Phoenix Technologies, LTD ASUS A8N-SLI Premium ACPI BIOS Revision 1303 20060810000000.000000 + 00005B83207018400F6 0409 0409 Pacific Standard Time(GMT-08:00) 0 3 109 Spsys.log Content: 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
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-038-315949-02-1033-7601.0000-2332012
Installation ID: 017210522704019726393415955634391734497184947324202661
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: BT3T7
License status: licensed
Remaining Windows rearm count: 5
Trust time: 20/08/2012-17:55:38Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 8:20:2012 18:50
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current Hash HWID: QAAAAAMABgABAAEAAQACAAAAAwABAAEAJJSWsgZGPgx4mgCHfgjq1D6OdOrek46O + ubGDpqItg7AorKuRxbaIg isActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC Nvidia AWRDACPI
Nvidia AWRDACPI FACP
SSDT PTLTD POWERNOW
MCFG Nvidia AWRDACPISorry, I don't know what anything means. *
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seems good now. the TTS error has not reoffended then you are good to go.
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Windows 7 not genuine alert after the replacement of the HD
Dell desktop computer. New hard drive about two years without problem. replace the second hard drive with the new hard drive (3rd). same program (terabyte unlimited image for windows) to create image twice. After about 25 days, I get this copy of windows is not genuine.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - QCPVQ - KHRB8-RMV82
Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
Windows product ID: 00359-OEM-8992687-00095
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {827C2128-0844-4BA4-964A-69F4A443F3C1} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130828 - 1532
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{827C2128-0844-4BA4-964A-69F4A443F3C1} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-RMV82 00359-OEM-8992687-00095 2 S-1-5-21-2998137366-383657766-2566480013 DELL Inc.. Studio XPS 435 t/9000 DELL Inc.. A15 20100204000000.000000 + 0004C103507018400FE 0409 0409 Central Standard Time(GMT-06:00) 0 3 DELL MI09 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-1762010
Installation ID: 006043312321322943418230588862612805767636262130237530
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: RMV82
License status: licensed
Remaining Windows rearm count: 4
Trust time: 17/05/2014 22:02:39Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 5:16:2014 16:39
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current Hash HWID: LgAAAAEAAQABAAEAAQACAAAAAQABAAEAln3kSIhAjFdwywqfROJiPY6VQtLqgg ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information: n/aIt seems that you should be OK and the problem was resolved by uninstalling the Intel Rapid Storage driver.
J W Stuart: http://www.pagestart.com
-
I bought a laptop and installed windows pro. Windows has been activated successfully. After two weeks, I've had my laptop replaced with a new laptop, the same model (with the same characteristics) due to a defective part of the keyboard. They removed the hard drive of my laptop and inserted in the new laptop. After that, windows is reactivated in the new laptop and the activation was successful. Installed windows updates regularly.
Two weeks later, after playing a game online, I saw a message from 3 lines at the bottom right of the screen with the last line, saying "Windows is not genuine". I forgot the first two lines, because when I open my computer system properties, I checked that the glass is always enabled, and at this time when the System Properties window has been opened, the message of 3 lines down to the right of the screen suddenly disappeared.After that, I checked the windows update and installed the updates available and it is ok. Since yesterday I have not seen the message more. It came to my mind that, at the time the message appeared, is 30 days from when I activated all first windows.I just want to clarify if it was just a bug, or wrongly identified my OS as genuine microsoft?If it was just a bug, this message will appear soon? Hope someone can clarify it.Thank you.Well, your report does not indicate that everything is bad:
License status: licensedRemaining Windows rearm count: 3Trust time: 20/01/2012-12:50:35 AMBut your date will not, today, it's the 19th, not 20.
-
This copy of Windows is not genuine after replacing the hard drive
Hello, I bought a copy of windows 7 Home. My hard drive crashed. replaced the hard drive, now it tells me that windows is authentic noty. How can I fix it?
So that we can analyze and solve a problem of non-genuine notification you can experience, download and run it Microsoft Genuine Advantage diagnostic tool .
After you run the tool, click on the button continue, then click on the copy button, then paste the report into your post. In addition, please include a brief question or relevant information that might be helpful in our efforts to help you.
Thank you!
Carey Frisch
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