Windows is not inviting them to download pictures from the iphone

It worked... the last month but now when I connect my 5 Iphone to my computer iTunes opens, but he is not ready to do anything for the photos.

The iphone does not show under "computer" shut up... it displays an icon for «icloud photos»

I want to just save the photos from my phone to a folder in my pictures... as I always!

Always Windows XP btw

Well, it seems that this has to do with the end of support for Windows XP... will not be device drivers up-to-date.

I doubt that, unless you're referring to updates of the driver through Windows Update, that you should NEVER accept for XP.  For Windows XP, an update of the driver should only be downloaded since then, either site of the manufacturer of your computer (e.g., Dell, HP, Lenovo) or the website of the manufacturer of the hardware in question, for example, Apple.

If iTunes recognizes the phone but the phone does not appear in my computer or Windows Explorer (really the same thing), the problem is likely to be something wrong with AppleMobileDeviceHelper.exe AppleMobileDeviceService.exe or another part of the iTunes installation package.

I suggest you uninstall iTunes as follows, then download and install the latest version:

To perform a 'clean' of iTunes installation use this technique proposed, taken from the Apple bandages HT 1925 and HT1926.  (If you are using Vista, see THIS instead).

Go to control panel > Add/Remove programs
Remove these applications in the following order (do not restart your computer if you are prompted during this process):

  1. iTunes (if other program entries were listed for iTunes in Add / Remove Programs, remove these establishments)
  2. iPod Updater (if present)
  3. Apple Software Update
  4. Apple Mobile Device Support
  5. Hello
  6. Application of Apple Support (iTunes 9 or later)
  7. iPod for Windows (this may or may not exist, be it, it is not necessary, then we can remove it)
  8. QuickTime

Open my computer > C: > Program Files
Delete these files (if present)

  1. iPod
  2. iTunes
  3. Hello
  4. Common Apple
  5. QuickTime

Follow these steps if the message "cannot delete iPodService.exe: it is used by another person or program" appears when you try to delete the folder of the iPod.

  1. Make sure that you have iTunes and iPod Update utility are not open.
  2. Press Ctrl-Alt-Delete.
  3. Select Start Task Manager.
  4. Click the processes tab.
  5. Locate the iPodService.exe in the list.
  6. IPodService.exe-click and choose end process.
  7. Quit Task Manager.

Empty your temp directory:
Open my computer > C: > Documents & Settings > username > Local Settings and delete the contents of the folder called "Temp".

If you don't see the local settings, enable hidden files:
Tools > Folder Options > view tab
Select Show Hidden Files & folder, and then click OK

Once this file is empty, restart the computer

NOTE: If you have trouble uninstalling applications, or if you have a problem, reinstall iTunes because the installer complains that it can not uninstall the current version of iTunes, see the 'Installation issues' section below.

Download & reinstall iTunes from here: http://www.apple.com/itunes/download/

Installation problems

There are several tools to deal with problems installing or uninstalling applications.  If you have these problems, the following should help.  Before using one of these tools (including #3), you must create a restore point from the system first (or back up the registry with C:\WINDOWS\ERUNT).  See http://windowsxp.mvps.org/registry.htm a complete disk image would be safer if you have this ability.

1 Microsoft has a program install and the resolution of the problems of the uninstalling which is supposed to "work better" and be "safer" to use the old Install Cleanup Utility (3 below).

2. free Revo Uninstaller.  You can also download a trial version of uninstaller Revo's ' Pro', which has a few more aggressive cleaning options, but this should not be necessary.

3 Microsoft Windows Install Cleanup Utility.  Although this tool has been the preferred tool to deal with the problems of Windows Installer, Microsoft removed from Microsoft download servers because it seems sometimes deleted more than he was supposed to (I believe this was linked to Office uninstall).  You can still get Windows Installer Cleanup here--> http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html utility

Tags: Windows

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