Windows Live Mail is no longer allowing permission to retrieve emails.

Hello

I use Windows Live Mail for years to see the emails from a verizon email address.

After the opening of Windows Live Mail, I get a prompt for my user name and password (that I ticked 'remember me'). I always clicked 'OK' and in a few seconds all new messages are imported and everything works.

As of today, I received the same login for authorization screen, which I clicked 'OK' and he keeps coming back to the top and not allowing the authorization to import new e-mail messages. I double checked to make sure that the password is correct. Who is that I can connect to my account/Outlook Live. This isn't a shared computer.

So my question/problem is: why isn't Windows Live Mail recognizing the right login and password more and can do something to fix this? Also, I can't export my contacts to my email from verizon because of an "internal error" after following the steps, otherwise I would use just that. Thank you!

I have seen this problem several times.

Usually, if you to your ISP (in this case Verizon) and the Journal devoted to their web mail service, then log out, the problem will be solved.

Other causes are possible, but less likely:

  1. Your e-mail account may have been hacked on Verizon and the hacker has changed your password.  If you can't connect to your Verizon webmail, you will need to change your password
  2. Verizon may have changed the ports or the features you need in your WLM account configuration.

You must help Verizon with your contacts exporting problem on their server.

Tags: Windows

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