Windows Live Mail lost from the storage boxes

I have also returned to Windows 7 from Windows 10 and have lost 2 subfolders of storage that contains about 1000 emails.

My Telco provider said it is not their problem, because I can still send and receive mails to my optus email address.

Help, please.  Thank you.

Your email provider is correct.  Not their fault.

Many of my clients use WLM.  I've seen this before.  Quite frankly, in all cases I've seen, is the user who did this to themselves by accidental deletion, or involuntary movement of a folder inside or another folder.  In the latter case, the file I not lost, just misplaced.

Watch very carefully each of your folders displayed on the initial screen of WLM.  Some of them have very light yellow color on the left arrows.  These arrows mean that there is a folder inside this folder.  They can even be nested many layers deep.  Investigate all these cases and see if you can find them.

If you do regular backups, this could be retrieveable.  Here's how:

How to back up the usual way WLM:

Mailing address:

  1. Click on this same arrow at the top left, choose Export mail, emails, Windows Live Mail
  2. It will ask you where to write the file and you can direct to your external storage device

Contacts:

  1. Go to the section Contact in WLM (the third icon in the lower left)
  2. Choose export values separated by commas
  3. Navigate to the location where you want the backup to be stored on your external hard drive and the name of the file, click on save, then place a check in each box, click OK

Restoring this backup is another story.  I'm not going in there now, but if you need further assistance on that come here.

Here's another tip WLM.

WLM contains all your data in a folder that is located about 7 levels deep.  It is hidden.  There is no good reason, I don't know to bury him there.  I move just at the level of C: in a folder named (email yourname).  Then when I do backups, I copy this folder to my back upwards as well as the usual WLM backup procedure.

The beauty of this record is that if you ever have to move to another computer, you can move this folder to the new computer and have everything just as it was in the old.  This includes even calendars providing no se backup feature.

To move:

Click on this small blue rectangle with the arrow inside, then choose Options, mail

Click the Advanced tab, then interview, and then store the file

Click on edit and then move into the new folder that you just created to C: or whenever you choose.

And then click OK.

Nothing will change until you stop WLM and then restart.  At that time there WLM to happen to the new location.  Nothing will be lost or changed

Tags: Windows

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