Windows Live Mail not send or receive e-mail messages from a Hotmail account

I hope that this has not been answered previously, I searched the site for answers, but nothing helped.

Quick description of the problem:

As a result of an impending change of internet service provider & lose the long date E-mail address associated with the supplier, thought that it is appropriate to create a Hotmail account to avoid losing another email address in the future.

Windows Live Mail 2012 is not playing ball, but when you add the Hotmail account details that have been set up, I get an error message which is: -.

Can't send or receive messages for the Hotmail account (NRaccts).

Server error: 3219
Server: ' '.
Windows Live Mail error ID: 0x8DE00005

I use Windows 7 Professional & have not had any problems before with Windows live mail.

I note that a new Hotmail folder has been configured in Windows Live Mail & when I click on I see a message that says that "Windows live mail is synchronize the accounts.»  Check back in a few minutes"However this updates never & when I press send/receive I get the above error message.

Would appreciate any assistance with this question please.

Thank you




I assume you have an hotmail/outlook/live email address.

Microsoft migrates all users to a different format.  WLM can be used, but may not be used in 'delta-sync '.  It must be used via IMAP.

You must have the latest version of WLM

You must remove the current account (after the registration of your data) and reinstall using IMAP


Server of incoming IMAP mail

Server port for incoming IMAP mail: 993; Encryption: SSL

Outgoing mail SMTP server

Outgoing SMTP mail server port: 587; Encryption: SSL (TLS)

Server requires authentication (THE)

For more information go here

IMAP for MAC does support IMAP and SMTP.

Incoming server:
IMAP: imap -
Port: 993
Encrypted connection: SSL
Outgoing server:
SMTP: smtp -
Port: 25 or 587
Encrypted connection: TLS
Username: your username
Password: your password
This does not work on mac os x mail unless you disable the pop in your first account. If you have mac os x mail and you do not disable the pop in your account first, mail will be automatically set up pop and smtp.

When you are ready, we will be happy to walk you through it

Tags: Windows

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