Windows live Messenger has stopped working

Windows live Messenger has stopped working

Windows live Messenger has stopped working

Try this method:
Start button > Search box, type regedit > press enter > (uac prompt) > expand (click on the pointer before)HKET_CURRENT_USER > expand software > expandMicrosoft > expand MSNMessenger > expand PerPassportSettings > under PerPassportSettings, find 2 folders with a series of numbers > delete the two folders including their subfolders > window regedit.
Restart the Messenger.

Tags: Windows

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    Mick Murphy - Microsoft partner

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    One thing you need to know...

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    http://windowslivehelp.com/forums.aspx?ProductID=15

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    Method 1

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    How to configure Windows XP to start in a "clean boot" State

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    http://www.windowslivehelp.com/product.aspx?ProductID=5

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    Submit all Live queries on the forum right here:

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    Method 1:

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    http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

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    You can also check if all background programs is causing Windows live mail to stop working. To identify the program that is causing the issue configures your computer to clean boot. To configure the boot of the computer follow the link below.

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    http://www.windowslivehelp.com/product.aspx?ProductID=15

    Hope this information is useful.

    Amrita M

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

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