Windows Live Photo will not use HP F380 for scanning

I have a HP F380 all-in-One on an Acer Aspire running Windows 7 32 bit. I tried to get a scan if Windows Live Photo Gallery, but it allows me to choose which device (appears as Hp Deskjet F300), when I hit 'Import', the window of the unit closes and does nothing.  I have no error code. (Runs fine)

I have edited/reinstalled/restart the driver, run the printer if troubleshooting and when I hit the scan button on the printer it scans (will not let me change it), but live didn't do nothing despite knowing a scanner is attached. I tried to use the paint and Windows Fax and Scan, but when he tries to connect, it lags behind on and I have to use the Task Manager to close the programs.

Hello Youkaiyami,

Thanks for posting your question on the forum of the Microsoft community.

I would like to know some information about the problem so that we can help you better.

Have you made any changes to your computer hardware or software?

I would suggest trying the following methods and check if it helps.

Method 1:
Please use the suggestions in this article to help Microsoft and check.
Reference:
The problems of scanning
http://Windows.Microsoft.com/en-us/Windows-Vista/Troubleshoot-scanning-problems
(Also applies to Windows 7)

Method 2:

Run the System File Checker and check the issue.

Reference:

Use the System File Checker tool to repair missing or corrupted system files
http://support.Microsoft.com/kb/929833

System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files.

Please also update the printer drivers from this link:
http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4062&LC=en&cc=us&DLC=en&sw_lang=&product=1128296

For reference:
Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

Similar Questions

  • Windows Live Photo will not import photos

    When I connect my camera to the USB port of the computer and turn on the camera, I can hear it make the connection, but nothing happens.  I unplug the USB end and try again and refresh - still nothing.  I have a Kodak camera and possessed the Easyshare software, but it no longer works and I deleted it.  I looked at all the instructions and video on how to import pictures using Windows Live and am sure I do it correctly.  What is the problem?

    When I connect my camera to the USB port of the computer and turn on the camera, I can hear it make the connection, but nothing happens.  I unplug the USB end and try again and refresh - still nothing.  I have a Kodak camera and possessed the Easyshare software, but it no longer works and I deleted it.  I looked at all the instructions and video on how to import pictures using Windows Live and am sure I do it correctly.  What is the problem?

    See if the following Fix - it helps.

    Fix - it

  • I have my ID Windows Live ID have not used for quite awhile and I would like to start using it again, the live ID is always committed, however I don't remember the password

    Hello, I have my ID Windows Live ID have not used for some time and I want to start using it again, live ID is always committed but I don't remember the password and I can't use the reset password option because I don't know that it is marked and "inactive".  Please let me know promptly if you are able to reactivate my live ID.  Once you answer this, I will use the live id address.  Thank you in advance.

    original title: can reactivate you my windows Live ID?

    Hello, I have my ID Windows Live ID have not used for some time and I want to start using it again, live ID is always committed but I don't remember the password and I can't use the reset password option because I don't know that it is marked and "inactive".  Please let me know promptly if you are able to reactivate my live ID.  Once you answer this, I will use the live id address.  Thank you in advance.

    It is a peer-to-peer (user forum.  You don't talk to Microsoft directly.  The answerto your question is, "No."

    Windows Live Solution Center - HotMail - HotMail Forums Solutions
    http://windowslivehelp.com/

    Hotmail - Forums
    http://windowslivehelp.com/forums.aspx?ProductID=1

    Hotmail - Solutions
    http://windowslivehelp.com/solutions.aspx?ProductID=1

    How to contact Windows Live Hotmail Support
    http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

    Windows Live Hotmail Top issues and Support information
    http://support.Microsoft.com/kb/316659/en-us

  • Windows live mail will not play a sound when new mail arrives

    Windows live mail will not play a sound when the mail comes and will not report in the task bar. I 'play a sound when niew messages come' checked in the options. What could be wrong?

    Hello

    The question you have posted is related to Windows Live mail and would be better suited to the Windows Live community. Please visit the link below to find a community that will support what ask you:

    http://www.windowslivehelp.com/product.aspx?ProductID=15

  • Windows 7 firewall will not use recommended settings.

    "My windows firewall does nothing, when I go to stop or start it or anything in this menu, there's something that says:

    ----------------------------------------------------------------------------------------------------

    UPDATE YOUR FIREWALL SETTINGS

    Firewall Windows does not use recommended settings to help protect your computer

    ----------------------------------------------------------------------------------------------------

    Next there is a button with a shield and it says "use recommended settings".

    When I click that button of my mouse is that loading thing where it is just a circle with no cursor, it makes for a while and then nothing happens when its done. the same screen is still there with the same handwriting. It won't let me access anything that either and I can't even turn off and on again to fix it.

    I have Microsoft security essentials. It is a question that has been asked in 2010, but that is the exact problem I have and I can not find an answer.

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-Security/Windows-7-firewall-will-not-use-recommended/33aafc1f-8c15-4518-9818-4cfc07b30801

    I tried

    netsh firewall reset - did not "netsh firewall is obsolete.

    netshfirewall reset ADV - has failed to "an error has occurred then that he was trying to contact the windows firewall service"
    netsh int ip reset - worked, but has not fixed the problem

    netsh winsock reset - worked, but has not fixed the problem

    Services

    firewall set to automatic but Windows does not start error message "Windows has no start windows on the local computer firewall."

    Base filtering engine is started and set to automatic

    authorization for the firewall driver Windows not found in services, so I went to the Device Manager/no plug-and-play driver found windows firewall authorization driver, but he says it was launched.

    Unfortunately, the methods you suggested did not work but I found a program called combofix and it solved my problem. But thanks for all the help you gave me.

  • Windows live mail will not send any photo in the library

    In the Live Mail has not been able to send photos to the photo gallery for some reason any when you send a photo of the last week, he continues to try and upload the photo to locks and onedrive live mail.  Most of the time I got out of the lock by using the Task Manager, yesterday, it doesn't work either.  Had to go to my email provider and change my password and then re connect to live mail.  Same problem today so I have created a Gmail and live mail-related so I could send pictures.  I also downloaded picasa3 to manage my photos.  I'm the only one having this problem and if not what have others done.  Apparently, Microsoft does not make something to solve the problem.  Thank you

    COH

    Hello

    Thanks for posting your query on the Microsoft Community.

    According to the description, I understand that you are unable to send photos from the photo library in Windows live mail.

    Provide us the following information to help you best.

    1. You receive an error message/code when sending?
    2. How do you try to send a photo from windows live photo gallery?
    3. What type of account (POP, IMAP, or HTTP) you configured in Windows Live Mail?
    4. When this issue is produced?

    Follow the link below as reference and check if that helps:

    http://Windows.Microsoft.com/en-us/Windows-Live/Photo-Gallery-share-photos-email-FAQ

    Please get back to us with the information required to help you further.

    Thank you.

  • Windows live Gallery will not enlarge my photos when I click on them.

    I get a message that an error is preventing the photo or video is displayed.  I've updated my driver, but that didn't help.

    I get a message that an error is preventing the photo or video is displayed.  I've updated my driver, but that didn't help.

    Suggestions: -.

    1] you can go for a system restore - select a restore point when it did not have this problem

    [2] run the fix it application as described here: -.
    Fixed problems with Windows Live Photo Gallery that does not

  • Windows Live Photo Gallery not play videos downloaded from the iPhone

    Windows Live Photo Gallery used to play videos that I downloaded from my iPhone 4.  Now when I try to view them in Wondows Live, the program crashes.  I can see pictures with no problems.  Any suggestions?

    Hi DBlairH,

    1 did you install any codec for iPhone 4 videos work on your computer?
      
    For further assistance, you can contact Windows Live forums to get help by visiting the following link:

    http://social.Microsoft.com/forums/en-us/category/windowslive/

    Thank you, and in what concerns:
    I. Suuresh Kumar - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows Live Mail will not accept password problems

    Windows turn officially this week.

    Sometimes, Windows Live Mail does NOT accept my password. And I know it's good.

    Sometimes, it works. When it doesn't, I have to drop what I'm doing and re-book my computer to make it work.

    Ideas?



    This post please in the Windows Live Mail Forum
    http://www.windowslivehelp.com/forums.aspx?ProductID=15 Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

  • Windows Live Mail will not accept the password

    I was happily using Windows Live Mail to get my emails to icloud.

    However, all of a sudden he repeat the authentication has failed. I've tried everything. Change the password, delete the account and he seized again.alw

    Nothing works. It will be not also authenticate with Windows Mail Windows 10.

    I'm having the same problem with the Windows Web Mail application - I think it has something to do with the new process to double check but it is quite an assumption

  • Windows Live you will not install Scanner of care

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas: this system is most stupid of THE I never thought possible. I am in the internet Explorer IDIOTICLY stupid, that works properly and is the reason I use Google Chrome in the first place, I'm trying to install this scanner and it won't install because of the stupid 'blocker'. I disabled the stupid thing, and it will not install. I thought that these idiots @ Microsoft sued for monopolizing once already, and that perhaps they had learned their lesson to make us use their crappy products (IE)? Apparently not. This is ridiculous. They want us to be proactive, and then they make it almost impossible for us to PROTECT US? WHY? Why would they do something fundamentally stupid? Honest to God I'm beginning to wonder if go to Apple would not be a better idea instead of having to go through all this BS and probably not get help anyway. What a joke!

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    "Beer is proof that God loves us and wants us to be happy." - Ben Franklin

    Windows Live OneCare Safety Center Support Forum (WinXP)http://boards.live.com/safetyboards/board.aspx?BoardID=225>

  • Windows Live Messenger will not connect automatically, even if the correct boxes are checked.

    Windows Live Messenger (WLM) will not connect automatically, even if the correct boxes are checked.

    WLM signs component snap perfectly when the Connect button is used, but simply refuses to connect when the computer starts.

    It happened once before but seemed to be linked to the use of the Google toolbar that I uninstalled this time without success.

    Post Windows Live questions in the appropriate forum found here:
    http://windowslivehelp.com/

  • Windows Live Mail will not 'go online' to check e-mails.

    I use Windows Live Mail with Windows 7.  From now on, when I open Windows Live Mail, it shows me offline and won't check my email.  A block appears and says, "you work in offline mode.  You want to go online now? "When I click on 'Yes', this same block keeps popping up and ask me again and again if I want to go online.  When I click on the 'Work offline' box in the lower right corner with the Red 'x', it's not going online that I interrupted the task and sometimes my calendar cannot be updated and will not continue to check emails.  Impossible to check my email.  Help, please!  And is it possible that I can disable the calendar.  The calendar appears to have started the problem thanks!

    Open Internet Explorer, and then press Alt + F to open the file menu. If work offline is selected, deselect it. If it is not selected, select it, wait a few moments and then deselect. Now check if Windows Live Mail is still offline. If this is the case, repeat the cycle to select/deselect in IE until WLMail Gets the message.

    What version of Internet Explorer is installed? In Internet Explorer, press Alt - H has to do.

    You have Google Chrome installed?

  • Windows Live Mail will not default on my default e-mail account

    I have several accounts email for different purposes.  Recently, I've upgraded to Windows 7 and Windows Live Mail.  I entered my 5 accounts, which work well for the entry.  But when I write a new message, Windows Live refuses to choose the account which I have appointed as 'default'.  The result is that a lot of my emails bounce because the receiver does not recognize me.  HOW can I tell Windows Live to use the account that I have referred to as 'default' as my default account?

    Which account is the default account is not used when you click New.
    The account being viewed will be in the field. This is by design and cannot be changed.

    Check the field to see which account is used.

    By clicking on the field opens the list of accounts to another account.

  • My Windows Live account will not send or receive messages

    I have the problem that is described in the KB2842520 - see below. I do not use Outlook.

    However, the fix for the register suggested in the Knowledge Base does not match my registry entry, which is as follows: -.

    What should I do to get rid of the problem? He worked under Windows Live Essentials 2012, but has since ceased and is now a hard foul. No response to * address email is removed from the privacy * please, because it is not good to my Windows Live login id, as it IS the problem!

    I just realized that my title should say "will not send" rather than "send" - silly me.

    I fixed that for you.

    the data value is MBI and not MBI_SSL

    Only the difference is clearly not negligible if the removal of the value gets the job done. However, it does mean that all instructions for users of W7 should be changed. Thank you.

    Perhaps you could tell me what hoops to jump through

    Basic steps:

    1. Use your browser to access SkyDrive. Sign in with a Microsoft Account - one you use to connect to the Microsoft Community site will be good.
    2. Click on the public folders, then on download in the command bar.
    3. Find and double-click the filename of the image you want to use.
    4. When the download is complete, right-click on the recently downloaded file, and then select view original. The image is displayed in a new page.
    5. Right-click on the image and select copy.
    6. Back in your post in the forum, click where you want the image appears and select Paste.

Maybe you are looking for

  • Update of the question

    I updated my windows and after I rebooted I found a largesearch desktop icon near the system tray.  How can I get rid of him?

  • Change email address by default:

    I no longer use outlook as my email address. Can I change the default on my computer (Dell with Windows XP Edition) to my gmail address family? TIA.

  • TouchSmart USB "had a problem starting," stop touch screen

    TouchSmart 23-f250 H5p59AA #ABA Screen touch quit responding to touch.  He had worked during the 6 months that I have owned the computer. The first problem with this computer was at updates would not treat.  Then the touch screen stop - although I ca

  • Convert existing VM will not hard drive space increase

    Hi guys, hope someone can help.I have converted a Windows 2008 R2 from a 5 ESXi ESXi 5.5 server.Conversion was successful without error, however, did not increase the HARD disk space.  Under disk management, it shows the correct space (700 GB) Yes in

  • How can I send only certain pages of a file?

    Bare with me I am a new Bee, I sent a file, but I want only 2 of the 20 pages sent... Does anyone know how? @