Windows Mail is unable to send with 421 0x800CCC67 Too many messages. Third or fourth attempt is OK.

Windows Vista SP2 on Dell Inspiron 530 HP s 2Gb 32-bit

Windows Mail 6.0

Complete error message is

An unknown error has occurred. 'Xxxxxx', account: 'xxxxxx', server: 'mail.btinternet.com', Protocol: SMTP, server response: ' 421 too many messages', Port: 25, secure (SSL): no, Server error: 421, error number: 0x800CCC67

Outgoing mail SMTP server (mail.btinternet.com) btinternet must

Outgoing e-mail server has "requires authentication' checked (same settings as incoming).

If I re - try several times, then the mail will be sent OK.

We are talking only about 1 message per 'send '.

I recently deleted a load of messages in the Inbox of reception and Sendbox - but that did not help.

I tried to change the port number - but get the same question.

I don't know if the problem is with Windows Mail or server btinternet.  The server stores not an excessive number of messages.

As I thought might be the case, the problem was at the level of the BT server.

I logged the issue with the support of BT Office.  Initially they wanted me reinstalled Windows Mail (and potentially lose all my email archives).  I resisted that and they to the engineering team.  I don't know what they have done (I'm told it was a known problem and they had to set some parameters at the end of the server).

Everything they do seems to have solved satisfactorily the question, which has not reappeared.

I think that it's rarely worth to try to resolve the generic Windows error codes only via Windows.

Tags: Windows

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