Windows Mail no longer works and I get a pop up window telling me that it has stopped working.

My Windows mail no longer works... it opens and then tells me that it has stopped working... it is highlighted on the Inbox. I have Panda Security but the scan of mail turned off. All started having this problem. Running Vista Home
Thank you Jacquie

original title: Windows Mail has stopped working

There are extreme measures you can take.  One is either movement store the content of the message to another directory and WinMail starts it will be a clean message store (or you can simply rename the directory from the old Windows Mail message store and then create a new directory named Windows Mail which will begin to empty).  The other is to back up the registry key to Winmail (see www.oehelp.com/backup.aspx#wm) and then remove it and then start WinMail and who must rebuild the registry key.  The first allows to compensate for a corrupt message store (you can use the file |) Import | Messages into the plu message store you renamed) and the second allows to compensate for a corrupted under the WinMail key registry hive.  I suspect the first manoeuvre will fix the problem, but I don't know.

But those who are basically last stations.  I would like to save things before you do anything that anyone else.

Steve

Tags: Windows

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