Windows Mail Server connection failed 0x800CCC0E - reception or sending failure

Windows Vista 32-bit Home

Severice Packs 1 and 2 is installed

Microsoft Silverlight NOT installed, conflict issues

ISP: HughesNet (Satellite)

NO router, Satellite HN7000S Modem is connected directly to the computer.

Clear day, windy, no obstacles near satellite

Windows Mail (NOT Windows Live, because it's much too confusing)

The two e-mail addresses are correctly, (identical), set up under Windows Mail and HughesNet.  HughesNet washed their hands of the case since their

E-mail works with the download on their web site.

I tried a Microsoft response, after that I went by configuration directives to set up email in Windows Mail, Microsoft could not offer all the other information/help.

All updates Microsoft Vista (except Silverlight), are installed.

I have Norton Antivirus 360, (to date).  I tried to disable Norton thinking he was causing a conflict, but it did not help.

Windows Defender is DISABLED because it is in conflict with the Norton 360 antivirus.  I tried to run both, but they do not play well together.

I have two email accounts set up under Windows Mail, sometimes the two accounts will work just fine and other times an account will work fine while the other

fails to connect to the server.  It could be account, sometimes an account will receive/send just fine and the next time that it is unable to connect to the server

receive and/or send:

"HAVE," Sever: mail.hughes.net; Protocol: POP3, Port: 110, secure (SSL): NO, Socket error: 10013, error number: 0x800CCC0E

Basics:

Entering my mail server: POP3

Incoming mail: mail.hughes.net

Outgoing mail: smtp.hughes.net

Incoming mail server:

Remember password: checked

Log on... empty (not verified)

Outgoing mail server:

My server requires a verified...

This happens with both rceiving Windows Mail Port 25 and send Windows Mail Port 110.  Two of them are configured correctly according to the two windows

Mail and HughesNet.  As I said, sometimes both work find while at other times one or both will get an error.

Last week I had a lot of trouble to do just to the internet, web pages painted very slowly.  HughesNet this associated with too many users on the internet.

I, under Windows Mail, ALL in sync, but still sometimes Windows Mail works for accounts and/or one or the other account.

I hope someone can shed some light on this problem.

Thank you.

There are important issues with Windows Mail and Norton (see www.oehelp.com/OETips.aspx#3) that would be so my initial guess on the problem.

But if the Hughes technical support said you that "there are too many users on the Internet" as an excuse for the problem, then I probably would think that you are experiencing intermittent dropouts in connectivity due to the provider you have.  If you can, I'd get a new supplier.

You can also test using Webmail if you have that option, then you could exclude Winmail as being an issue, but with Norton and a flakey ISP, so it is difficult to tell who is the culprit, if not both.

Steve

Tags: Windows

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