Windows Media Center and Windows media player 11 will not work on my Gateway (Vista) computer

On my windows media player, I get the following comment after I try to read the dvd:
Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD drive decoder and video card protection. Try to install a driver available for your video card.

On my media center to windows, I get the following comment:
The dvd can be used by other players, need to change resolution b/c it is too high.

But Tuesday, I played the DVD without problem and now, I am confused and I need help to understand what is happening.

Hello texanbelle,

Thank you for using the Microsoft answers Forum.

I am including instructions below a scan to help repair the system files related to some components of Windows, including Windows Media Center, and Windows Media Player.

Repair Windows Vista Media Center files

You can use the following steps to repair files that are part of Windows Vista Media Center:

1. click on the Start menu, choose all programs, then Accessories, then right-click on the item to the command prompt and select run as administrator

2. click on continue to allow it to open a prompt with administrator privileges

3. run this command in the cmd prompt: sfc/scannow

4. the cmd prompt should list text stating "start system analysis. This process will take time. »

5. wait for the scan to complete (this may take several minutes, so be patient).  This command will scan all protected system files and attempt to replace the incorrect versions by appropriate Microsoft versions

6. once the analysis is complete, the SFC tool will indicate whether or not it found no problems and whether or not he was able to correct

7. If any errors are reported that SFC could not resolve, there are steps in this knowledge base article which explain how to locate and attempt to correct errors

8. after fixing errors that are found, try to use Windows Vista Media Center again.

Fix Windows Vista Media Center registry entries

Unfortunately, there is no easy way to fix key/registry values that are installed by Windows Vista, as there are files.  If you want to try to repair the registry values/keys that are part of Windows Vista Media Center, you will need to re-run the installer of Windows Vista operating system and repair the operating system.

Try this and tell us if it helps with your question.

Judd
Engineer Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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