Windows media Center - when I try to download or open a program, open the page of link DVD extras cyber library

Library of widows is blocking my computer when I try to download or open a program, the DVD link page extras cyber library opens. I can't stop, when I contacted Norton re problem could not access my computer as it blocked them as well! Please how can I prevent this?

Hi Brian,.

You have the Cyberlink multimedia software installed on the computer?

Third party applications may need to be updated. When you browse Web sites or download multimedia files, Web sites related to specific applications appear. If you have installed the Cyberlink software, try uninstalling the same (make sure you have the copy of the software before you remove the application from the computer). See the link for how to uninstall applications from the control panel:

http://Windows.Microsoft.com/en-us/Windows/uninstall-change-program#uninstall-change-program=Windows-7

You can also post a screenshot of the image which shows the error message:

http://answers.Microsoft.com/en-us/Windows/wiki/windows_other-windows_programs/how-to-include-a-screenshot-in-your-post/2594b08e-32a3-476A-85A6-b021181be7e4

Please let us know if the problem still persists.

Tags: Windows

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