Windows Media Player 11 cannot show MP4 video but can hear the sound

Hi all, I prefer WMP on the other players, because he is able to play most of my MP4 without any lag. However, there are some MP4 files that do not show the Visual but audio is heard when I played against them on WMP. Interestingly, when the same MP4 files are played on other players, audio and video are very good. I take so that the files are ok, but may need to change the system or WMP.

Appreciate any advice. I'm on Windows XP and WMP ver 11.0.5721.5280. Thank you very much.

Hi lkahwai96,

Were you able to play properly mp4 files in Windows Media Player earlier?

You can follow this link & check if the problem persists:

You receive a codec error message or play audio but video does not play when you play media files in Windows Media Player 11


Reference:
information about the types of media files that supports Windows Media Player

Hope the helps of information.

Tags: Windows

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