Windows media player 11. I have sound when playing cd audio, but when playing DVDs, I have picture but no sound. Have the same problem on 2 computers.__I also have Nero showtime and image and sound works fine with it. __

I have re installed the drivers
I set Windows as default player media player
On a computer I've just updated Media player 9 to media player 11

Hello Russ3220,

Thank you for your message.  Your problem is probably caused by a Codec conflict.  Try to download and install the Codec from the link below.
Please let us know if it did or did not answer your question.
Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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