Windows Media Player 12 settings "Rip Music" does not

Help!
New PC with Windows 7, built by a company of high reputation of range build VERY running.
WMP12 works well but maybe 2 two problems are present in WMP12.
In WMP12:
(1) under Tools/Options/rip music, the field "Rip music to this location" is empty.  When I click on 'change... '. "nothing happens.  No dialog, error or anything else than flashing button [modify...] to recognize the click.  I is my places of "personal folders" on a drive other C: then, but have verified that they are mapped correctly and that the 'My music' library 'functional' and is visible via the files/manage option in WMP12 library.
(2) also under Tools/Options/rip music, ANY other changes (for example, a change to the quality slider), "will not" when you click on the [apply] button.  Instead, a dialog box appears stating "ripping settings could not be applied.
Still, it was an OEM of a large enterprise version.  Everything else works correctly (I am a self-proclaimed Windows guru).
I updated libraries
I have disabled WMP from the tool functions and characteristics, restarted, run a registry cleaner, reactivated and the problem persists.
I have found no way to do a clean reinstall of WMP (I won't do a full OS reinstall... too much construction work took place already).
There are several other references to this same problem within the database of MS but not hard to miracle.
Help, please.  This is shaking my normal mode of operation.
Thank you.

This is because the directory where rip use to point to is no longer exsits. Try to redo the path were rip used to point on (no need to re - move your personnel records around simply create the path were rip stressed then you can delete it later), as soon as you have the right way, the dialogue of rip in WMP will appear again and you will be able to change it. See also this post, if I understand your Angie OP you did most of this, but see my post at the bottom might give you a clue as to have been rip said if he can't remember.

http://social.answers.Microsoft.com/forums/en-us/w7music/thread/07fb8c99-9a7b-4456-9633-1f487d5f7a42

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