Windows Media Player 12 sounds and video choppy playback. MTS files

Original title: Windows Media Player 12 plays. Slow MTS files

Hello

I have just rebuild my laptop HP with Windows 7 (Professional) entertainment.
My laptop has 4 GB of RAM, so it must be able to manage the Windows 7 x 64 build.
I have a digital camera Panasonic DMC that uses. MTS files.
For some reason, Windows Media Player 12 will open the file but after three seconds, the sound and the video begins to become unstable.  It's slow.
Does anyone have recommendations?
Thank you
Winston

Hello

1 when was the last time it was working fine?
2 - is the Windows Media Player crashes only when trying to play this particular file or other files too?
3. this happens with files saved on the hard drive, CD/DVD, or both?
4 did you a recent software or changes to the material on the computer?

I suggest you use Event Viewer to search for information on the problem.

The display of the error messages in the event viewer

For more information, see:

What are the information contained in the logs of the event (Event Viewer)?

http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

Check out this link to open the event viewer:

Open event viewer

http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

You can see for more information on the issue at the time where it occurred.

Method 1:

I also suggest you to run the Windows Media player settings Troubleshooter and check if it helps.

Open the troubleshooting Windows Media Player settings Troubleshooter

http://Windows.Microsoft.com/en-pH/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

Method 2:

I also suggest you to download the latest drivers (Audio and video) on the manufacturer's Web site.

Update drivers: recommended links

http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

Method 3:

You can also follow the steps and check.

a. Click Start, type Sound.
b. click sound. The audio window appears.
c. click on speakers/headphones, click Properties.
The Properties window is displayed.
d. click the upgrades tab.
e. Click to check Disable all improvements.
f. click on apply and then OK.
The Properties window closes.
g. click on apply and then OK. The acoustic window closes.

Let us know of any additional assistance if the steps above did not solve the problem.

Tags: Windows

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