Windows Media player 12 will not update DRM

Hello

I use my local library's digital download service. I tried to download a digital book... and he tells me that I need to improve my 25.00.0 to 25.00.1 DRM... or something like that.

Then I followed the instructions of programs... no upgrade

So I tried the link to Microsoft, they provided for use in Internet Explorer... There is a button to upgrade, but it turns so it can be pressed.

Then I went into Media Player and looked to see if it had to be upgraded... says that it is fully upgraded.

Ok... I'm fresh out of ideas... anyone else have an idea?

Thank you

Rick

Hi Rick,

What site are you talking about?

I suggest to follow the steps below and we update on the State of the question.

Method 1: Launch windows media player troubleshooting DRM and check what is the cause of the problem.

To do this, please follow the steps below:

Open the troubleshooting Windows Media Player settings Troubleshooter by clicking the Start button, then Control Panel. In the search box, type Troubleshooting, and then click Troubleshooting. Click view all, and then click Windows Media Player DRM.


If the method above does not work, proceed to the next method.

Method 2:
rename the DRM folder, this forces Windows to build a new one.

Follow these tips:

If Windows Media Player 12 is running, quit Windows Media Player 12.

(a) click Start.

(b) in the start search box, type "search".

(c) click on "change search options for files and folders.

(d) now, click on the view tab.

(e) in accordance with the notice,.

(1) select the radio button show the hidden files, folders and drives

(2) remove the checkmark from the checkbox Hide extensions of known file types.

(3) remove the check mark from the box Hide protected operating system files.

(4) click on apply and Ok.

After having access to hidden folders and files, follow the steps below:

(a) If Windows Media Player 12 is running, quit Windows Media Player 12.

(b) locate the DRM folder on the hard disk, and then rename the DRM folder in backup DRM.

(c) Note by default, this folder is in the following location in Windows 7:

System folder\ProgramData\Microsoft\Windows\DRM

Visit the Microsoft Web site at the following address:

http://drmlicense.one.Microsoft.com/Indivsite/en/indivit.asp

Follow the instructions on the website to update the safety component of Windows Media Player 12. This procedure allows you to obtain new licenses for media content. You can also reset licenses for purchased content so that you can play that content on a computer.

Note

On a Windows 7 computer, you must run Internet Explorer as an administrator before update you the safety component of Windows Media Player 12. To do this, follow these steps:

Click Start and then click all programs.

Right click on Internet Explorer and then click Run as administrator.

If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

Note

You must contact any third-party stores where you purchased music to reset the licenses for that music. If you copied CDs for protected Windows Media Audio files, the CD must be copied again.

Check out the link for more information below.

http://www.Microsoft.com/windows/windowsmedia/forpros/DRM/FAQ.aspx

http://www.Microsoft.com/windows/windowsmedia/player/FAQ/DRM.mspx

You can try the Tool ResetDRM and see if the problem can be solved.

If you have additional problems, please reply to this post and we will be happy to help you further.

Tags: Windows

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