Windows Media Player cannot play .avi files

OT: Windows Media Player 12

I have Media Player 12 and it plays music very well, but I have no sound when I play a video (AVI format). I can play the same video on Quick Time player and I have the sound, then it is not the video file. Any suggestion to fix Media Player 12?

Hello mikemonte1450,

1. where did you get the .avi file did you download it or save it?

2. this happens to you with the particular .avi file or all the avi files?

3. do you have an error when you try to read the avil files on your computer?

Windows Media Player supports the format of .avi file and you should be able to play. It seems to me that there is no available codecs to read the file format, you are trying to read. I suggest that you check the type of file you are playing, you should be able to understand this by checking the file extension.

a. right click on the file and click Properties, under file format, you should be able to find the file type.

You can check the link for more information on codecs below:

http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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