Windows Media Player cannot play the DVD. The disk has been created in a way that the player does not support

Original title: error reading from a photo cd

Error message "Windows Media Player cannot play the DVD. The disk has been created in a way that the player does not support"when the disc is inserted into the PC HP Touchsmart yet he plays on the laptop.  Help please

Hello

(1) what is the file format of the photos on the CD?

(2) you are able to play another CD/DVD on this computer?

(3) have you made recent changes to the computer before the show?

(4) is it a Blu - ray disc?

 

Install the codec for Blu - Ray. Your Blu - ray player should have come with a medium containing the codec. You can also use your favorite search engine and free research Blu - ray codec.
The Blu - ray disc format is not supported in Windows Media Player. To play a Blu - ray disc, you must use a non-Microsoft program that supports Blu - ray playback and a device that can play Blu - ray discs.

If you have a program that supports Blu - ray, then I suggest you to use the Troubleshoot utility and check for the issue.

You can try the following methods and check if it helps.

Method 1: Play a CD or DVD in Windows Media Player
http://Windows.Microsoft.com/en-us/Windows7/play-a-CD-or-DVD-in-Windows-Media-Player

 

Method 2: Types supported by Windows Media Player files
http://support.Microsoft.com/kb/316992

NOTE - using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

 

I hope this helps.

Tags: Windows

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