Windows Media Player does not. I get the message "Windows Media Player encountered a problem while playing the file. For any additional help click web help. »

Original title: Windows Media Player does not

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I have Windows XP Professional and have tried playing the CD through Windows Media Player. I get the message "Windows Media Player encountered a problem while playing the file. For any additional help click web help. "Then I do. Nothing here helps me. The player shows all my music but puts little red x showing that he can't play. Help! I downloaded version 11 of Windows Media Player, but it is saying the same thing.

Thank you.

Hello

1. don't you also get an error with the message code?
2 have you installed third-party readers part?
3. What is the format of the files you are trying to play?

Follow these steps and check if they help.

Step 1:

I would have you readers of third party temporarily Uninstall and check if persists it to the question.

Step 2:

Most likely you need codecs to play these files with Windows Media Player. I suggest looking up codec in the Internet that supports the file format, download and install them.

See also:

Player Windows Media for Windows XP supported Codecs

WARNING OF THIRD PARTY
Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

See also:

Windows Media Player Error Message help

Aziz Nadeem - Microsoft Support

[If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

Tags: Windows

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