Windows media player does not play audio files downloaded from the Canon HF M41 HiDef camcorder

I downloaded audio and video files from a Canon Vixia HF M41 camcorder to my computer.  When I try to read files with Windows Media Player, the video is fine but the audio is only a hum.  What codec must be installed to play audio, and where it is available for download?  My operating system is Windows 7, version 6.1 (Build 7601: SvcPack 1)

Hello

What type of file are you trying to play?

Method 1:

I suggest you follow the link and check.

Play an audio or video file: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows7/play-an-audio-or-video-file-frequently-asked-questions

Method 2:

I suggest you follow the link and check.

Codecs: Frequently asked questions

http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions

See also:

Tips for solving common audio problems

http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

Tags: Windows

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