Windows Media Player does not recognize my smartphone?

I tried to sync my music from Windows Media Player library, but it does not recognize my device. I have a Samsung Galaxy S2 (SPH-D710). My computer recognizes it, but when I plug it in a dialog box doesn't show up asking me what I want to do as it does when I connect my USB.  I tried to update the devices, using different USB ports, by restarting my computer and restart my phone. Nothing has worked. What can I do?

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I tried to sync my music from Windows Media Player library, but it does not recognize my device. I have a Samsung Galaxy S2 (SPH-D710). My computer recognizes it, but when I plug it in a dialog box doesn't show up asking me what I want to do as it does when I connect my USB.  I tried to update the devices, using different USB ports, by restarting my computer and restart my phone. Nothing has worked. What can I do?

See if the suite helps you: -.

WMP11

Synchronize your media files to a portable device

Set up a device to sync in Windows Media Player
WMP12
Set up a device to sync in Windows Media Player
Synchronize music, photos, contacts, and calendars with a mobile device
Windows Media Player sync: frequently asked questions

Tags: Windows

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