Windows Media Player encountered a problem while playing the file. For any additional help, click Web Help.You met C00D11B1 error message when you use Windows Media Player. The following information can help you resolve the problem.

I tried mp4 videos with no no not all success.have tried quick time, VLC, divx with no luck.movie readers has been downloaded on the internet, no picture or sound

Hello

·        Were you able to play videos mp4 on the system before with no problems?

·        Where did you download videos (site)?

·        You are able to play the other format of file on the system without any problems?

·        You are able to play these video files on another computer?

·        Have you installed the third-party codecs on the system?

I suggest to play another mp4 on the system and check if you're able to play the movie or not.

If you do not have to install codecs on the system, then I suggest you to install the codecs on the system and check if the problem is resolved. To learn more about codecs, see the article mentioned below.

http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=06fcaab7-DCC9-466B-b0c4-04db144bb601&displaylang=en

I suggest you return the item mentioned below.

http://www.Microsoft.com/windows/windowsmedia/player/Webhelp/default.aspx?&mpver=11.0.6001.7000&ID=C00D11B1&ContextId=87&OriginalID=8889000A

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Windows Media Player does not. I get the message "Windows Media Player encountered a problem while playing the file. For any additional help click web help. »

    Original title: Windows Media Player does not

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    I have Windows XP Professional and have tried playing the CD through Windows Media Player. I get the message "Windows Media Player encountered a problem while playing the file. For any additional help click web help. "Then I do. Nothing here helps me. The player shows all my music but puts little red x showing that he can't play. Help! I downloaded version 11 of Windows Media Player, but it is saying the same thing.

    Thank you.

    Hello

    1. don't you also get an error with the message code?
    2 have you installed third-party readers part?
    3. What is the format of the files you are trying to play?

    Follow these steps and check if they help.

    Step 1:

    I would have you readers of third party temporarily Uninstall and check if persists it to the question.

    Step 2:

    Most likely you need codecs to play these files with Windows Media Player. I suggest looking up codec in the Internet that supports the file format, download and install them.

    See also:

    Player Windows Media for Windows XP supported Codecs

    WARNING OF THIRD PARTY
    Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

    See also:

    Windows Media Player Error Message help

    Aziz Nadeem - Microsoft Support

    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • Error when you try to play multimedia files: Windows Media Player has encountered a problem while playing the file. For any additional help, click Help on the Web

    ERROR: Windows Media Player encountered a problem while playing the file. For any additional help, click Help on the Web.

    I get the error Windows Media Player 11.0.6001.7007.  "Windows Media Player encountered a problem while playing the file. For any additional help, click Help on the Web frequently. "What happens on the music or video files even those I had on my PC for a long time.  They work some days and other days they don't.  I have to reboot to clear it and it's really annoying. I can read a file and then 10 minutes later the same file will not play.  Sometimes after the error message, if I don't click Close, the video is not yet but the audio will not.

    I'm on a laptop HP DV5 with vista 32-bit and 4 GB memory such that shipped HP (Yes, 4 concerts and 32-bit).

    I don't know if it was related, but IE7 would continually fail to open, click on through the windows and should be completely closed.  essentially the WMV and IE are fails miserably on this laptop, and it was only 6 months old.  Firefox fixes my problem of browser.

    How can I fix this WMV as I can't UN/reinstall with Vista?

    I ran sfc/scannow after completion of the analysis, the results were that "windows resource protection finds corrupted but files could not solve some of them" gives then refers to where the cbs.log file is located. I tried to open the cbs log, and he says that access is denied.

    UPDATE: there seems to be a conflict between WMP and any other application that opens which can play the video with sound.  When I close firefox, and then the videos and sound can play (these same questions happened on IE7 and firefox was installed just yesterday).  I met the same problem with more than Pinnacle video editing software.  Is it possible to change a parameter with WMP as there is no sharing violation during a different application can play the video?

    SO thanks a lot!    I had to use the following steps to get your simple solution:

    1. Select Options under the button 'SYNC '.

    2. choose 'other Options '.

    3. click on the tab 'network '.

    4. only check box RTSP/TCP and HTTP and Multicast Streams allow the player Pourrecevoirun multicast stream (which meant I had to uncheck "RSTP/UDP"

    5. click on apply and take advantage of my windows media player.

    Thanks a lot wmd_user!

  • Error when you try to play .wmv files: Windows Media Player has encountered a problem while playing the file. For any additional help, click Help on the Web

    Will not play WMV video files

    I'm having a problem to play wmv. video files.  I have windows vista.  I can play music in Windows Media Player, but can not play any video, that is sent to me by e-mail.  WMP crashes and give a message saying that Windows Media Player has encountered a problem while playing the file. For any additional help, click Help on the Web.  I click web help and receive nothing.  The drivers are up to date.  Why I can't play videos? Thank you

    Hello Henry Michael,.

    Please relay the e-mail program you use.  You can also try to save the file directly on your local computer, and then check if the file is being read correctly. If there has been any recent codec package installation, you can also try to temporarily uninstall the codec package and then check out the question.

    Thank you

  • There was a problem playing this file. (0xC00D0FEA: "Windows Media Player has encountered a problem during the download of the file.) For any additional help, click Help on the Web. »)

    Outlook has been changed from hotmail, my emails say don't link with windows media player, outlook is not their problem, but it happened only when they merged account

    I have to be able to open MP3 files that ae sent emails in my work, it's urgent, please I need to know what settings to correct to sort this please

    It comes to getting the error message

    There was a problem playing this file. (0xC00D0FEA: "Windows Media Player has encountered a problem during the download of the file.) For any additional help, click Help on the Web. »)

    E-mail address is removed from the privacy *.

    Hello

    Method 1:

    See the article and check if that helps:

    Windows Media Player sync: frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Media-Player-sync-frequently-asked-questions

    Method 2:

    I suggest also refer to the thread with a similar problem and a possible solution:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-pictures/error-when-trying-to-play-media-files-Windows/4abe7be7-b3fe-44eb-b4da-e0848c3c8bd4

    It will be useful.

  • No sound / Windows Media Player encountered a problem while playing the file. For any additional help, click Help on the Web.

    Help Web says C00D11B1 error message. My sound works OK on other devices. The player has always worked until today. I am running XP Professional Service Pack 3. Won't play radio not to be in the Media Guide. Technical details said; This error could have been triggered by an error in another program or a component of Windows. The following information describes the original error.

    Original error code

    Original Error Message

    8007007E

    The specified module could not be found.

    Hello

    Thanks for posting your query in the Microsoft Community Forums.

    According to the description of the problem I understand you have problems with playback on Windows Media Player and you receive an error message on the Windows XP computer.

    I understand this must be frustrating, but don't worry, we're here to help and guide you in the right direction.

    This problem is specific to any file you play on WMP or all files?

    If you do not have to install codecs on the system, then I suggest you to install the codecs on the system and check if the problem is resolved. To learn more about codecs, see the article mentioned below.

    http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=06fcaab7-DCC9-466B-b0c4-04db144bb601&displaylang=en

    I suggest you return the item mentioned below.

    http://www.Microsoft.com/windows/windowsmedia/player/Webhelp/default.aspx?&mpver=11.0.6001.7000&ID=C00D11B1&ContextId=87&OriginalID=8889000A

    It will be useful.

    Let us know if you encounter problems under windows in the future. We will be happy to help you.

  • WMP has encountered an error while fire-"you met an error message when you use Windows Media Player".

    Original title: WMP has encountered an error when burning.  Check that the burner is connected properly and that the disc is clean and not damaged.

    I'm getting the above error message.  I tried at least 4 different drives and they are not the first discs I used this pack. also, I burned 30 + drives prior to receiving this message. When I click on the button "help", he says "you have encountered an error message when you use Windows Media Player.  Additional information is not currently available for this error. »

    Hello

    Have you made changes on the computer before this problem?

    I suggest you try these methods and check the status of the issue.

    Method 1:

    Keep the computer in a clean boot and check the status of the issue. If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem. Continue with the remaining steps to pin-point on the third party service. After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: Please go up to step 7 of the Kb to maintain the computer to a normal startup after you fix the problem

    Method 2:

    Open the troubleshooter in Windows Media Player settings, run and check the status of the issue.

    http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

  • Windows xp media sharing has been disabled because a Windows setting required or a component has changed. For any additional help, click Help on the Web.

    Windows xp. I get this message when I try to share the media in windows media player 11 "sharing multimedia files has been disabled because a Windows setting or a required component has changed. For additional assistance, click Web Help. "I can't turn on windows media sharing and my xbox360 appears as shared, but somehow will turn off media sharing. There is an accelerated procedure to solve the problem that I have received this procedure by phone by microsoft support earlier. They require now $80 to give me the answer.

    Hello

    I suggest you to follow the steps in this link and check if it helps:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-pictures/media-sharing-has-been-turned-off-because-a/6bf3851e-fc7e-E011-9b4b-68b599b31bf5

    It will be useful.

  • I get an error message when I use the link in the email that my calendar is corrupt and live mail stops

    I get the following message appears when I use the e-mail link in my internet: windows live mail could not be started. closing mail. your calendar contains corrupt data that require the mail of closing phase. error: 0x8E5E0247

    Did you change on your computer before you get this error? In particular, has changed the configuration of your drive somehow?

  • Error reading of disks: Windows Media Player has encountered a problem while playing the file

    Im having a prob. with my Media Player, everthing was working fine until about 15/04/2010.

    Im having a prob. with my media player from vista, everthing was working fine until about 15/04/2010. then all I get when I put a disc that worked before the time this message (Windows Media Player encountered a problem while playing the file. For any additional help, click Help on the Web.)

    any thoughts?

    Hello SUNCITYDAVIS,

    ·         Remember to make changes to the computer (hardware or software) before having this problem?

    ·         Do you get this error during playback of all media files or any size of file in particular?

    ·         This happens when you play multimedia files stored on your computer as well?

    The error indicates that there could be some missing codecs for the file format, you are trying to play with Media Player.

    You can see the article that will give you information about the codecs:

    http://www.Microsoft.com/windows/windowsmedia/player/FAQ/codec.mspx

    Thank you
    Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

  • C00D0FF4 error message when you try to share the media in the Player Windows Media Player 11 and Vista Home Premium SP2 64-bit

    Hello
    I can't share my media using WMP 11.  When I try to do, opens a window of options asking how I want to share media files (with xbox, other users, etc.), and I select the options and click OK.  Then, when I return in the sharing of multimedia files to see if the media are indeed shared, a window opens informing me "Media sharing has been disabled because a required Windows setting or component has been changed. For any additional help, click Help on the Web. When I click Web help, the error code above, with a few troubshooting not.  You must ensure that Windows Media Player Network Sharing Service is turned on.  However, when I get to the list of Services, WMP Network Sharing is not.  It is also a step to confirm the ownership of a registry subkey.  When I try to access the subkey HKEY_LOCAL_MACHINE\Software\Microsoft\MediaPlayer\Preferences\HME\ [security ID], however, there is no security ID subkey.  Instead of that, by virtue of the MCH, there is a list of "default (name), REG_SZ (type) and not the value (data)".

    Suggestions about how to fix this would be greatly appreciated.  Would it be useful to simply uninstall WMP and start over?  If so, how to do that?  I saw an obvious way to do it.

    Thanks a lot for your suggestions.

    Bill Cowan

    Hi Bill Cowan,.

    Thank you for using Microsoft answers.

    Follow the instructions in the link below that may help you resolve the issue.

    Method 1:

    Windows Media Player Error Message help

    http://www.Microsoft.com/windows/windowsmedia/player/Webhelp/default.aspx?&mpver=11.0.5721.5145&ID=C00D0FF4&ContextId=233&OriginalID=C00D0FF4

    Method 2:

    Let us try to disable antivirus and check whether the problem is resolved.
    Reactivate the antivirus after checking the issue.
     
    Let us try to disable the third-party firewall and see if the problem is resolved.
    Re-enable the firewall after checking the issue.

    Please post back and let us know if it helped to solve your problem.

    Kind regards

    KarthiK TP

  • No matter what I try to play, I get this message, "Windows Media Player has encountered a problem while playing the file." And the media player does not work

    Windows Media Player

    No matter what I try to play, I get this message, "Windows Media Player has encountered a problem while playing the file."  And the media player does not work

    Reset the WMP.

    Step by step instructions are given here: -.

    http://www.mydigitallife.info/how-to-uninstall-and-re-install-Windows-Media-Player-12-WMP12-in-Windows-7/

  • Windows Media Player encountered a problem while playing the file. (MPEG)

    Windows Media Player encountered a problem while playing the file. (MPEG)

    Don't know why Windows Media Player does not accept your mpeg.

    Just a suggestion:

    Use a video converter and change your mpeg to wmv format and read it.

    If you don't have a video converter, google for a free Converter. No need to buy a.

    You can also install VLC media player.
    It's free.
    He plays almost all kinds of formats.
    It is widely used and recommended.

    If you are interested, here is the link:

    http://www.videolan.org/VLC/

  • Windows 7 - Windows Media Player encountered a problem while playing the file.

    WMP worked fine one day and then the other, it will not play any type of file.  I just get the error message "Windows Media Player encountered a problem while playing the file." with each trying to play any type of file.  It won't play video or audio files, even those she played a few days ago.

    Dano_TR: try to use system restore to restore to a point from before the problem started to happen, as I have suggested earlier in this thread.

    In addition, if you have any installed codec Pack, try to remove the. Uninstall iTunes and Quicktime could also help.

    Tim Baets
    http://www.BM-productions.TK

  • There is no sound in my computer and I also get the error "Windows media player has encountered a problem while playing the file" while trying to play audio in Windows Media Player.

    Original title: what is a possible cause for any audio?

    Whenever I try to play any type of audio file I get the error message "Windows media player has encountered a problem while playing the file." All of my audio is disabled, no notification sound, no in his game. All audio drivers are up to date and when I try to diagnose the problem, he told me that there is no problems found. It also gives me this error message when you try to play video files or listen to internet radio on the media player.

    Hello

    If I understand correctly, you are facing problem with playback of the audio files in Windows Media Player. I would like to know more information on the issue, so that we can help you better.

    1. have you made changes on the computer before this problem?

    2. is it works much earlier?

    Let us try the following methods and check if it works for you.

    Method 1:

    Run the troubleshooter in Windows Media Player.

    Open the troubleshooting Windows Media Player settings Troubleshooter

    http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

    Method 2:

    Try to re - register the files associated with Windows Media Player.

    a. Click Start, type 'regsvr32 wmp.dll"without the quotes into the search option and press ENTER.

    b. restart your computer later.

    Also see the following Microsoft to issue his No. article.

    http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

    http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    Please reply with the status of the issue, so that we can better help you.

Maybe you are looking for

  • ART and the battery issues

    Hi all! It's been a while since my last post here. Having spent of a Bionic to a Razr Maxx HD to a Moto X 2014 and recently a Droid Turbo... I have a few questions. I noticed that when I charge the phone using the Turbo charger, the phone tends to ru

  • installation of data acquisition or

    I have a project consisting of a simulated USB6211 device and the code works ok.  I went to Explorer and project created an exe with the real device, then an installation file.  Create the installation file and the exe file anywhere, I noticed there

  • Lost my Freecell game, how to recover

    Lost all my original games that were on when Windows xp has been installed: didn't like my Freecell now no games at all.

  • Show the folder path in the title bar of Windows Explorer

    How can I show the folder path in the title bar of Windows Explorer? I tried to switch to Classic view and check the "display full path" option under "Folder Options", but that did not work.If there are no built in parameter to do this, anyone know o

  • PRO 8600

    8600 pro, I have it working wireless, it's OK but I was told wired works best. I can't find how to change it in Wired. I need to know what can cable to connect my router to the printer. and what else I need to do.   Thank you, Bill