Windows Media Player error when you try to burn a CD-80004002

Error code 80004002

I have problems with cd burning and I get an error code 80004002... What should I do?... I already cleaned the cd and they type of cd is that I used all the time. Also, when I went to windows media player I clicked web help and they said to choose a speed slower recording, but after that I clicked on burn and more options... I didn't know where to go from there... I don't see the burning rate box that they are at.

Hello
 
 
1. what version of Windows Media Player is installed on your Windows Xp computer?
 

If you use Windows Media Player 9 or 10 refer to the article below to make the changes.
Method 1.
To select a slower burn speed:
a. in Windows Media Player, click Options in the Tools menu.
b. click the devices tab, and then double-click the name of the CD - R or CD - RW drive that you use.
c. click on the recording tab and select a write speed that is slower or is the slowest available speed.
d. click OK and then click OK.

Method 2.
If you have Windows Media Player 11 refer to the article below to slow down the burning speed.
Windows Media Player C00D10DA/80004002 error
http://Windows.Microsoft.com/en-us/Windows7/C00D10DA

I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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