Windows Media Player has unwanted images.

When I open the Media Player directly or with an email I have red images look like w or birds come on screen. When I virus scan or whatever it is she still not infected States. Should I uninstall Media Player and reinstall to get rid of this?

Hello
 
1. don't you make changes before the show?
 
On Vista there is no option to uninstall Windows media player as the player built into Vista.
 
Step 1: Check if there is unwanted in the library photo files. To delete the image in media player, try the following steps.
1. open MediaPlayer.
2. click on images in the left pane, or click on the Library tab.
3. check if there are photo files, right-click on the file and click on delete.
For more information on "remove items from the Windows Media Player library" visit this link: http://windows.microsoft.com/en-us/windows-vista/Remove-items-from-the-Windows-Media-Player-library
 
Step 2: Check if the problem continues in a new user account.
1. open user accounts by clicking the Start button, clicking Control Panel, clicking user accounts and family safety, then clicking on user accounts.
2. click on manage another account.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
3. click on create a new account.
4. type the name you want to assign to the user account, click an account type, and then click on create an account.
5. connect to this user account and check if the problem persists.
 
Try the steps and post back with the results, so that we can help you further.
 
Kind regards
Syed
Answers from Microsoft supports the engineer.

Tags: Windows

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