Windows Media Player says it is retrieve information about the media and update of files but nothing happens

Windows Media Player has ceased to apply Media Information changes for me to update the audio CD information.  When I click on 'Apply the changes to the media information' dialog box appears which says it's to retrieve information on the media and put files up-to-date but nothing happens... He remains at 0 percent.  Internet connection works fine. It worked a few days ago.

Hi MartynBH,

·         Did you do changes on the computer before the show?

Follow these methods.

Method 1: Follow the steps in the article.

Solve problems in Windows Media Player

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-in-Windows-Media-Player

Method 2: Uninstall and reinstall Windows Media Player to windows features turn enable or disable. Follow these steps:

(a) click Start, type turn on or off windows features in the search box start and press to enter.

(b) scroll down and uncheck the media functions to uninstall.

(c) restart the system.

(step d) follow a).

(e) scroll down and check the option multimedia features to install it.

(f) restart the system.

Turn on or off Windows features

http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-features-on-or-off

Tags: Windows

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