Windows Media Player will not play cd but show no errors

Windows 7 Windows Media Player 12 - previously would play music CD (purchased at retail, not burned) that I inserted in the CD/DVD/BD drive very well.  Now, whenever I put in a cd it seems to read the info of the cd (album, artist, title), but when I try to listen to a song, I see a red X.  If I hover over the red X is see "Windows Media Player has encountered an error.  Click the icon for more information. "When I click the icon I see simply a box that says"Error Details"and nothing more.  How to solve this error?

Thanks for the reply very detailed with several suggestions.

There are several known changes made to my computer since the last time I played a CD.  These include some Windows updates (which have been applied automatically during the stops), a Java Update, an update of Adobe Flash and possibly others that I don't know or don't remember.

I was a bit confused about whether it was a hardware problem or software, because Windows Media Player seems to read at least part of the ok CD to get the album and track information, but could not play all the tracks.  Just before I read your suggestions, I tried something to isolate if it was a problem with Windows Media Player or a CD drive problem.  I opened iTunes was already installed on my computer and previously used to play music stored on the hard drive (but has never been used to play music directly from CD).  I inserted a CD with Windows Media Player could not play and iTunes has played the CD fine.  I closed iTunes and then reopen Windows Media Player and now he can play any CD just fine in Windows Media Player.  I am happy to say that everything seems to work fine now, but I have no idea why the problem disappeared after using iTunes when I could re - create the problem at will before that try to play all the CD with Windows Media Player.

As a last test, I put a known "damaged" music CD.  It acts like the previous problem - i.e. can read/display the info of the album and the way tracks but cannot read any track, shows the red X next to each track he's trying to play, and by clicking on the red X opens a box that says "Error Details" and nothing more.  It would be nice if it gave an error code or a more descriptive message.

Thanks again for your response.  We can close this thread because my problem disappeared mysteriously.

Tags: Windows

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