Windows media player won't save playlist

When I try to save a playlist, I get the following message:

Windows Media Player has encountered a problem during the creation or saving of playlist.

I used to be able to save a playlist.

All the playlists that I had previously backed up are also no longer around, as I said me that there are no playlists.

The convenience store said that there is no problem.

I use Windows 7 on a HP G62-34ous laptop.

Thanks for any help.

Henry

Hello

Remember to make changes to the computer before this problem?

Check your playlist of files stored in the music folder.

Follow these steps:

Method 1: run the troubleshooter.
Open the troubleshooting Windows Media Player settings Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

Method 2: You can try to rebuild the database of Windows Media Player.

a. exit Windows Media Player.
b. Click Start, type %LOCALAPPDATA%\Microsoft\Media Playerand then click OK.
c. Select all files in the folder, and then click delete on the file menu.

Note You don't have to remove the folders that are in this folder.

d. restart Windows Media Player.

Note Windows Media Player automatically rebuilds the database.

If this does not resolve the problem, disable the Windows Media Player database cache files. To do this, follow these steps:

a. exit Windows Media Player.
b. Click Start, type %LOCALAPPDATA%\Microsoftand then click OK.
c. Select the Media Player folder, and then click on Delete on the file menu.
d. restart Windows Media Player.

Note Windows Media Player automatically rebuilds the database.

 

Refer to this article:
Windows Media Player playlist: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/Windows-Media-Player-playlist-frequently-asked-questions

Tags: Windows

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