Windows Mobile Device Center synchronization problem

I recently developed a problem syncing my phone Windows Mobile 6.1 with Vista 64-bit Home Premium WMDC.  I would appreciate any idea or a reference to help me solve it.  I'll give you only a capsule summary chronological here to keep this short note.

-There are synchronization three weeks was normal.  No change in system done other that what is described below.
-Signed with the local provider (Comcast) for Exchange and Sharepoint hosting services.  They ran an installation script that changed by the Outlook 2007 adding the exchange server profile and who knows what else.
-Phone sync is no longer with the PC; only with their Exchange Server.  They claim that they did nothing to make (their inventory of skills for Windows Mobile does not exist).  WMDC still sees the phone as a guest.
-Spent the weeks then 2 + talk with Comcast level 3 troubleshooting, manufacturer (HTC) phone and cellular service provider (Sprint).  All to various help desk levels.  I spent a lot of time searching for answers on various blogs and other credible sites for answers.
-Journal of phone calls said that the error is 0x8503001f which says that my profiles are out of sync.
-One of these help professionals tells me its something to do with my user.sdf file.  This file is not present on my PC.
-Sent in notice of cancellation to Comcast, which is still in the queue for processing.
-Sprint technical support abandoned and sent me a replacement phone.
-New phone has the same problem.  The problem is clearly with WMDC, file or a registry problem.  Utilities that I find on the internet for the problem works only with 32-bit operating system.
-J' tried to uninstall and reinstall WMDC and the other fixes I found on TechNet and other Windows Mobile sites.  Nothing works.

I'm not a developer, but I'm a power user who is used to run organizations, so I'll have intelligent conversations with these people.  They are perplexed and so I am.

For the support of your manufacturer or your mobile operator, see the following link: http://www.microsoft.com/windowsmobile/en-us/help/more/mobile-operator-device-manufacturer-links.mspx

Help the community forum of Windows Mobile to go to: http://social.microsoft.com/Forums/en-US/category/windowsmobile/

David
Microsoft Answers Support Engineer
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Tags: Windows

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