Windows Movie Maker & DVD Maker stop responding when you import a .avi file

Help, please.

The two Windows Movie Maker DVD Maker & allow me to import .avi files I ask, but then I get a message that the program has stopped working. I have Windows Vista Home Premium and I a novice in computer science.

Thank you.

Tommy

Hello

·        Have you been able to import before avi files to your Windows movie maker and the creation of DVD?

·        You are able to import another file without any problem format?

Try to import another file type (format) and check if the problem persists.

 

Step 1:

Damaged codec is often a cause of crashes with Windows Movie Maker and Windows DVD Maker.

If possible, use a program to convert your Windows Media movies first and then try to import it.

Step 2:

If the movie maker was working properly before, I suggest you to reset the windows movie maker settings. Follow the steps in the article mentioned below.

Restore defaultWindows Movie Maker settings

http://Windows.Microsoft.com/en-us/Windows-Vista/restore-default-Windows-Movie-Maker-settings

Problems with importing files into Windows Movie Maker

http://Windows.Microsoft.com/en-us/Windows-Vista/problems-importing-files-into-Windows-Movie-Maker

For more information, see the article mentioned below.

http://support.Microsoft.com/kb/923122

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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