Windows Movie Maker stops working after importing video MP4

I am running Movie Maker version 6 and Windows Vista Home Premium. I imported my videos my camcorder Flip Ultra HD from Sony MP4. The clips will play in preview pane and I can edit in the timeline or storyboard table. However, after about 5 minutes of use Moviemaker stops working for no apparent reason. (Moviemaker stopped job searching a solution), is never resolved. It also stops working if I try to see my edited video. I downloaded Moviemaker Live, but it has the same problem. To make matters worse I now get the message "this application has requested the execution to terminate in an unusual way. Contact for the moreinformation application support team. "It's really fustrating because I can't edit my videos.

Here's the last problem report;

Signature of the problem

Problem event name: APPCRASH

Application name: MOVIEMK.exe

Application version: 6.0.6002.18273

Application timestamp: 4c1a4a61

Fault Module name: ntdll.dll

Fault Module Version: 6.0.6002.18005

Timestamp of Module error: 49e03821

Exception code: c0000005

Exception offset: 00066739

The system version: 6.0.6002.2.2.0.768.3

Locale ID: 2057

Additional information 1: ab51

More information 2: 30060666b195e9269b06006ab226ecc8

Movie Maker stop Workimg

3 more information: 5f68

Additional information 4: 127e4a098eab65ae6dd9861f2c342be8

Please can someone help me.

Thank you

Concerning

Gavin

Hello kekesala,

Here is the link which contains the steps to perform a clean boot in Windows Vista and Windows 7:

http://support.Microsoft.com/kb/929135

The link below includes a list of the types of supported files which can be imported into Windows Movie Maker.  You can try to convert the MP4 video to a Windows Movie Maker video file type supported and then try to create the project, or the film.

Importing files into Windows Movie Maker: frequently asked questions

If the problem persists when you try to create a new project with Windows Movie Maker and a video file type supported, try to run the System File Checker tool to troubleshoot missing or corrupted system files and then check the issue. To do this, please see the link below:

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

I hope this information is useful.

Thank you

Mary
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    Two versions of Avast are available 5.x and 4.8 x

    Avast - home - free - 5.x stop shields you do not use (except files, Web, network, &)
    Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
    Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
    Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
    disabled - click OK
    http://www.avast.com/free-antivirus-download

    Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
    and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
    Finish those you don't use).
    http://www.avast.com/free-antivirus-download#TAB4

    Or use Microsoft Security Essentials - free
    http://www.Microsoft.com/Security_Essentials/

    Prevx works well alongside MSE or Avast

    Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
    programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
    or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    PCmag - Prevx - Editor's choice
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
    would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
    (not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
    never find anything of note that I started to use this configuration.

    http://www.Malwarebytes.org/

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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